Vodafone UK - Lowestoft Opiniones 

150
TrustScore: 5 sobre 5

4,9

65/67 London Road, NR32 1LS Lowestoft, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay. Good communication skills and very friendly, made it painless for us would recommend.

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Lowestoft

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 65/67 London Road, NR32 1LS, Lowestoft, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(150)

40.846 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Specialist advice on remote WiFi

We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free and available as he also cleaned up my husband’s phone and this alone has completely changed his phone experience. Thank you James for your above and beyond support and service. One very happy Husband Means one very happy Wife!

7 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Pennington,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chloe was very helpful and explained…

Chloe was very helpful and explained the different options very well. We came away feeling she gave us the best deal. Thankyou

6 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Lowestoft

Hey Paul,

Thanks for the lovely review and fantastic support for Chloe. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

From the moment we arrived at Vodafone…

From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attention from one person to another. This is key when dealing with the general public and I could not fault anything from my experience. Thank you so very much.

1 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

James was extremely helpful and it felt…

James was extremely helpful and it felt good to go into a store and talk to someone. He was really kind and helped with everything I needed and more. He was very knowledgeable and explained the best deals for me. I really appreciated the people and personal experience, it makes a difference from having to communicate with a bot over the phone or travel far.

1 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Madi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

James and Chloe really helped me as my…

James and Chloe really helped me as my phone was full of viruses and they removed all of them. Chloe also saved me money on my contract

22 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Lowestoft

Hi Louise, thank you so much for your wonderful review and the amazing support you’ve shown for James and Chloe, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Would recommend

Here for a month or so, Scott was really helpful in setting up two SIM cards for our stay.

Good communication skills and very friendly, made it painless for us would recommend.

17 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Bruce,

Thanks for the lovely review and fantastic support for Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Virus wiped!

Scott, and Anthony, helped me very efficiently and kindly with a virus on my phone. They got rid of all the 'weird' pop ups and the root issue, a dodgy app. Thank you!

20 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Lowestoft

Hey Vivian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went to the lowestoft store for help…

Went to the lowestoft store for help with my phone. Scott and james were able to fix it saving me the hassle of buying a new one. When my contract ends i will be back for sure

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Roger,

Thanks for the lovely review and fantastic support for Scott and James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stellar service

Bob, Anthony, and Chloe absolutely delighted in an otherwise mundane and stressful chore of purchasing and choosing a new phone. They were helpful, direct, and offered plenty of options, explaining everything and the processes very clearly. Could not recommend more!

24 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Max,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chloe was very patient

Chloe was very patient, knowledgeable, profesional and caring. Please give her a pay rise. Tim Boardman

23 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Tim,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful Vodafone staff member

Went into Vodafone shop Lowestoft. Had a problem with my phone. Was served by Chloe who went out of her way to help me. She was very pleasant and extremely helpful. It wasn't an easy task but she sorted it.
Thank you so much

12 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Ashley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Id like to bring it to the attention of…

Id like to bring it to the attention of Vodafone just how cracking the Lowestoft team is. I never feel afraid to come to them when I need help, and I would recommend them to anyone.

28 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Saw james As always excellent service…

Saw james As always excellent service this must be the best branch in the country.

9 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Kevin,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chloe and James has been very helpful…

Chloe and James has been very helpful and saved me some money. Made things very easy to understand for someone of 88 years old

9 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic Customer service

Fantastic Customer service. Both Bob & Scott were so helpful. Went above and beyond to assist. Saved me lots of money by offering an alternative plan. Totally recommend them and Vodaphone.

2 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Carole,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A very pleasant experience.

I would certainly recommend this Vodafone store in good ol Lowestoft, Bob and Scott were very helpful and knowledgeable, sorted out great plans and explained everything in great detail. Thankyou guys left the store well happy.

2 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Alan,

Thanks for the lovely review and fantastic support for Bob and Scott .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Bob was great

Bob was great

27 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Mark
,
Thanks for the lovely review and fantastic support for Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Answered all our questions

Answered all our questions

14 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We spoke to a gentleman called Bob…

We spoke to a gentleman called Bob always very helpful when we enter and will always try to see this man as he sorted out a new contract for us last year and needed help again and sorted everything we needed highly recommend thank you Bob

22 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Sean,

Thanks for the lovely review and fantastic support for Bob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Antony Critoph

Antony Critoph is a good friend of mine, has always shown excellence in knowledge and practical problem solving. Always happy to walk into the store because of welcoming colleagues such as him.

17 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Lowestoft

Respuesta de Vodafone UK - Lowestoft

Hey Jamie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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