Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... Ver más
La empresa ha respondido
Localización
Cambiar localización9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... Ver más
La empresa ha respondido
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
La empresa ha respondido
Fabulous service, as always. Kev is a superstar, very patient. Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many yea... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Macclesfield
Escrito por la empresa
Información de contacto
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, Reino Unido
4,9
Excelente
360 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Leon was great
Leon was great! 2 upgrades very happy he needs a bonus
29 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Curtis,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leon was ace today
Leon was ace today! Multi tasked to upgrades :) star
29 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Jasmine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Friendly service and helpful staff very…
Friendly service and helpful staff very informative
29 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Steph,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Patrick 'Paddy' was excellent and very…
Patrick 'Paddy' was excellent and very knowledgeable. He made the process easy and painless.
26 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Paul,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you very much paddy Vodafone…
Thank you very much paddy Vodafone Macclesfield for all the technical support and help which was up a beyond of what was expected. His technical knowledge and kindness was excellent.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Leon was absolutely amazing
Leon was absolutely amazing! Sorted my issue out in minutes. Great experience!!
25 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hi. We're happy to hear that your issue was resolved quickly and efficiently! Thank you for sharing your positive experience with us; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was stressed out with problems on my…
I was stressed out with problems on my phone. Inshore William was great and sorted my problem and even saved me money. Thank you so much.
24 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Paddy again has been magnificent in…
Paddy again has been magnificent in Macclesfield and I will never go to another network due to paddy’s service.
22 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service
Paddy in macclesfield fixed my calls not working and helped access the my Vodafone app great service and very helpful
15 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really helpful in Macclesfield store…
Really helpful in Macclesfield store explained everything to me quite clearly so I could understand everything
29 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Woods,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Great deal . Thankyou leon
28 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Dan,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Macclesfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Came into the macclesfield store to…
Came into the macclesfield store to arrange a new plan after a tariff migration caused me issues with my roaming, spoke to Leon who was amazing and resolved the issue quickly and efficiently would definitely recommend
6 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
We're happy to hear that you were supported quickly. We appreciate you recommending our services and are so glad you had a positive experience in our store. Thanks for your feedback.
Thanks,
Vodafone Social Media Team
Very efficient and helpful
5 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Leon Macclesfield Fantastic
Leon. Great customer service. Very knowledgeable and helpful and discussed further changes to our plans in the future based on our needs.
28 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Daisy,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
William was very helpful helping me to…
William was very helpful helping me to cancel my mobile broadband
27 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Gillian,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Leon from macclesfield was very…
Leon from macclesfield was very professional, speedy service
21 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Mark,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was exceptionally helpful
Leon was exceptionally helpful. I felt well informed and looked after.
19 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paddy save me money plans again thanks…
Paddy save me money plans again thanks paddy great service
14 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Terry,
Thanks for the lovely review and fantastic support for Paddy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
After switching to Vodafone for my…
After switching to Vodafone for my broadband and home phone I was expecting good service as I have had my mobile phone with Vodafone for years.
For the first week of swapping to Vodafone I wasn’t able to receive any incoming calls.
I reported this to Vodafone via the Chatbot and was given no apology or explanation for this. I have been charged for having a home phone line for that period.
Two months on I discovered that I was not able to make outgoing calls from my home phone. Again, I used Chatbot and was told this was because I hadn’t used my home phone recently. I asked how this service works if you are on holiday, does it stop working each time? I have been charged for this service.
1 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Macclesfield
Hey Helen,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately, you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW.
Thanks,
Vodafone Social Media Team
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