Tyler and Leah were absolutely incredible when I came in looking my for a new phone after mine suddenly broke from water damage. They helped me get set up very quickly and were the friendliest and mos... Ver más
La empresa ha respondido
Localización
Cambiar localización33 Middlegate, NG24 1EG Newark, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The salesman Taj in the Newark shop was so lovely annd very approachable , explained everything really well, and updated our monthly plan to save on our monthly direct debit . Excellent service
La empresa ha respondido
Went into Newark store today to purchase new contract & transfer my daughter from O2. Service received from Jacob was outstanding. Explained everything clearly giving next steps. Offered to set u... Ver más
La empresa ha respondido
We went into the Newark Store to review our account covering 3 mobiles, Home Broadband and Landline. I knew it would take a while to do, but the staff were unfazed, amazingly helpful, extremely patien... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Newark
Escrito por la empresa
Información de contacto
33 Middlegate, NG24 1EG, Newark, Reino Unido
4,9
Excelente
241 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Izzy was fantastic and very happy to…
Izzy was fantastic and very happy to help! Great customer service! Thank you
13 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Tim
We're grateful for your fantastic feedback for Izzy! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly
Friendly, excellent and very helpful. A credit to the company!
12 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Sue,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Lizzy,
Lizzy,
Was amazing! Excellent customer service, really attentive and helpful.
I would highly recommend her for her friendly and professional service.
11 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hello Nicola,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Lizzy, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service from Izzy
Izzy couldn't have been more helpful or knowledgeable, guiding my through the process and to the product that best suits my needs
9 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Leah and Izzy are amazing always have a…
Leah and Izzy are amazing always have a smile
8 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Peter and Leah both very helpful with…
Peter and Leah both very helpful with transferring a sim from my dad to myself. Even helped him save money on existing plans.
Highly reccomend coming in and speaking to the team, very helpful and not pushy with offers.
8 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Matthew,
This is a great review for Peter and Leah. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks,
Vodafone Social Media team
Would highly recommend visiting the…
Would highly recommend visiting the Newark store, Peter was very helpful in sorting out my broadband package today. Really pleased with his help and will be going back to sort out my mobile phone too. 5 stars, you're a star
4 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Tracey,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Taj at the `Newark store
I had had a really disappointing interaction with my previous phone company I wanted to change provider. I walked into the `Newark store hoping to get a great deal. Taj was fab, he was immediately able to provide some options on both phones and sims. I left the store with a great deal, thanks!
1 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Joanne,
This is lovely feedback for Taj. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I was given an amazing customer service…
I was given an amazing customer service and help in the store straight away by TAJ who has helped with my sim card which has not worked in 4 days
Worked straight away! Amazing work and great great customer service. Spoke to Taj about recent offers and have arranged to meet up next week to upgrade my phone and my sim!
1 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Angelika,
Thanks for your review for Taj. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Friendly and welcoming experience with Taj
The whole experience with Taj was very friendly. Went through all the questions that i had with patient despite some of them being quite straightforward and the whole experience felt more like couple of friends talking rather than a customer and an agent.
22 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hey Iraklis,
Thanks for letting us know what an amazing job Taj did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Izzy was very helpful giving me advice…
Izzy was very helpful giving me advice on how to use my new phone. Also in a cheerful and friendly way.
Thanks.
21 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hey Christina,
Thanks for letting us know what an amazing job Izzy did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newark
Hi Kate,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great staff that were very helpful and…
Great staff that were very helpful and friendly (AJ and Peter)
18 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Liam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very happy with the service from the…
Very happy with the service from the store.
17 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
It's great to see our in store team left such a great impression on you Antonio. All the best, The Vodafone Social Media Team
MR TAJ was my advisor where he took all…
MR TAJ was my advisor where he took all in control to help me setup my mobile 4g and he also helped setting my vodafone account on my laptop which i was never able to set up. sweet guy
23 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi RGER,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely AMAZING
Absolutely AMAZING! Nothing better than face to face customer service, especially when your needs and requirements are listened to and you receive great advice and solutions. What made it even better was the friendly, happy and professional service provided by Leah. This has proven to me that shopping online isn't always the best and nothing beats actually talking to someone. Thank you for reminding me of that.
17 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi there,
Thanks for sharing your fabulous feedback for Leah. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leah couldn’t have been more helpful
Leah couldn’t have been more helpful. It was so refreshing to have a face to face conversation and such great support from the minute I walked in. Had to cancel
a Talk Talk contract to switch to VF which was a bit of a challenge! Hoping everything
will continue as well as it’s started …
9 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Jane,
What fantastic feedback for Leah! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I’ve been into the Vodafone Newark this…
I’ve been into the Vodafone Newark this morning Taj was really helpful provided excellent service
7 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Shan,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Newark shop.
Thanks,
The Vodafone Social Media Team
Told me everything i needed to know l
Told me everything i needed to know l. Very helpful and polite. Wasn't stressful at all
7 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Rachel,
Thank you for taking the time to leave us a 5 star review and the great feedback about the team.
Thanks,
The Vodafone Social Media Team
Newark Vodafone Shop Service Review
We went into the Newark Store to review our account covering 3 mobiles, Home Broadband and Landline. I knew it would take a while to do, but the staff were unfazed, amazingly helpful, extremely patient and very kind. We took each device step by step and after quite a few laughs along the way left having got everything sorted. The Staff at Newark are efficient and diligent and a real credit to Vodafone. Of all the Vodafone shops in our local area, Newark is by far the best. Nothing is too much trouble!
31 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Newark
Hi Ginny,
This is lovely feedback for our Newark store. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.