I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... Ver más
La empresa ha respondido
Localización
Cambiar localización31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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Consulta las opiniones de los clientes
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... Ver más
La empresa ha respondido
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... Ver más
La empresa ha respondido
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... Ver más
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Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Newtownabbey
Escrito por la empresa
Información de contacto
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, Reino Unido
4,9
Excelente
466 opiniones
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This is without a shadow of a doubt…
This is without a shadow of a doubt thee worst network I have ever used. Was walking through abbeycentre shopping centre was approached by Vodafone person asking what network I was told them giff gaff which had amazing coverage and good rates. But they promised swore that I would get better coverage. My wife is pay as go Vodafone same phones but she can make calls where I can't. They knew was for work. And through there shocking coverage it's costing me money on jobs. But every time you phone them the line drops because of there service but there is nothing wrong. Can you cancel yes if pay stupid money. They DO NOT MEET THE CONTRACT THEN REFUSE TO LET YOU OUT COMPLETE JOKE. Go with gift gaff or o2 but avoid these gangsters at all costs
In response to reply. Why would I even waste my time ringing back. 1 of the times I rang about the shocking network coverage I was called a liar as they know I have good coverage really. Complete joke. I'd actually sooner pay the fine and go back to a network that delivers on there promises direct debit has been cancelled
30 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hi Stu,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Michael was a brilliant help very…
Michael was a brilliant help very informative and extremely helpful!
28 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Conor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michael was very helpful and explained…
Michael was very helpful and explained things well
25 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Martine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was very helpful and efficient
Mark was very helpful and efficient. Sorted me out with a new phone and made sure I got the best deal available. Very happy customer.
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hi Adrian, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Dylan very helpful both phone…
Dylan very helpful both phone recommendations and also with other info re trade in etc
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Martina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service
Michael really gave a complete overview if my plan, needs and got me a great deal. Customer Service was outstanding. Will be back when I need to amend.
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Polly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in today get get my data moved…
Came in today get get my data moved onto my new phone michael done it and got me sorted very fast
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful
1 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dylan was really helpful renewing a…
Dylan was really helpful renewing a contract and helping my needs
1 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joel was more than helpful in it my…
Joel was more than helpful in it my enquiries and helped us save a bit of money each month.
31 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Colin,
Thanks for the lovely review and fantastic support for Joel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newtownabbey
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joel was fantastic in dealing with my…
Joel was fantastic in dealing with my query. He was able to fully break down the differences between my old phone and my upgrade. The service was great as he told me to return if I ever needed any help, the other staff were friendly also.
30 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey,
Thanks for the lovely review and fantastic support for Joel
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newtownabbey
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul
I was very happy with Paul he told me what I needed to know about my phone he really did help and made everything clear
28 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey,
Thanks for the lovely review and fantastic support for Paul
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have just purchased my new phone in…
I have just purchased my new phone in Vodafone and Joel couldn’t have done enough for me. He got me brilliant discount for my contract and also gave me great advice for the other devices I have on my account.
Thank you Joel
26 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Micheal at the Abbeycentre branch
Micheal at the Abbeycentre branch was amazing, got us a really good broadband upgrade and a new phone to boot as well!!
100% will be back if we need anything
26 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Caitlin,
Thanks for the lovely review and fantastic support for Micheal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mark was very engaging
Mark was very engaging, he recommended a product within the price range, he was very experienced and had lots of knowledge around what we needed. I would recommend Mark.
25 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Jemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan sales rep
Dylan our rep was absolutely fantastic very helpful and gave us loads of information very friendly
11 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Mark,
Thanks for the lovely review and the fantastic support you’ve shown for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dillion was very helpful and i left the…
Dillion was very helpful and i left the shop very satisfied thank you
3 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Elaine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience
Came in today to renew contract also enquiring about being abroad using phone a simple renewal turned out to be a blessing thanks to Dylan with patience on getting me broadband renewal of contract and roaming sorted pleasant experience saving a few pounds a month was amazing thank you Dylan
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newtownabbey
Hey Louise,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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