Vodafone UK - Oxford Opiniones 

226
TrustScore: 5 sobre 5

4,9

3 Cornmarket Street, OX1 3EX OXFORD, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Personal contact with Anjie was wonderful and so helpful. After several weeks of my phone not working and robots not helping I found a few minutes with a really nice helpful person has solved my prob... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dan did a brilliant job of setting up our business mobile. He was patient and answered all our questions. He made a tricky process much more enjoyable. Top marks for customer service

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you Paul for your great customer service. Came for a quick SIM, left with a thorough review of my account, lots of savings and great offers.

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Oxford

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

226 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(226)

42.801 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Paul was very Knowledgeable and…

Paul was very Knowledgeable and friendly.
He also showed me all the options available and let me choose.

26 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Oxford

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Worth waiting for!

There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded. You need more employees like Tolis! I am hoping to get a new phone before the end of the year and I will chose to see Tolis again for that purchase because of my positive experience today.

23 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Oxford

Hey NIcci,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you

Thank you Paul for your great customer service. Came for a quick SIM, left with a thorough review of my account, lots of savings and great offers.

21 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Celine,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Personal contact with Anjie was…superb.

Personal contact with Anjie was wonderful and so helpful. After several weeks of my phone not working and robots not helping I found a few minutes with a really nice helpful person has solved my problem and made my day.

21 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Paul is an efficient

Paul is an efficient, technical, and results-oriented professional who brings clear value to the Vodafone team through a strong balance of sales skills and customer support.

17 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Oxford

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aidan was so experienced and…

Aidan was so experienced and professionally guided me through the process of purchasing my new iPhone 17 Pro. Thanks Aidan, I am thrilled with my purchase.

10 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Karen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Dan did a brilliant job of setting up our business mobile. He was patient and answered all our questions. He made a tricky process much more enjoyable. Top marks for customer service

9 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Oxford

Hey Helen,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Maryam ,was very kind and happy to help…

Maryam ,was very kind and happy to help us, smiles and great customer service.

5 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from Tolis in the…

Amazing service from Tolis in the Oxford store. Helped me a lot with upgrading my phone and plan. Pleasure to deal with, would recommend his service 100%! Thank you so much

2 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Oxford

Hey Mark,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and friendly

1 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Oxford

Hey LC,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan was very helpful and hopefully has…

Dan was very helpful and hopefully has given us good deals for both of us.

20 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Jacqueline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phone purchase

Informative, helpful and friendly.

16 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hi Angus , Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

The customer care assistant, Anjie, who helped my family and I today, was an absolute star! She was friendly, had excellent knowledge, and endless patience. Thank you!

14 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Astrid,

Thanks for the lovely review and fantastic support for Anjie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tolis was great

Tolis was great, explained everything clearly and we bonded over music

11 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Gardom,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Anjie

Lovely girl, customer service was amazing she explained everything clearly I felt like my needs were met. Helped me set it up and showed me how to do things step by step, honestly the best advisor in the shop!! Anjie was thorough but also very quick, would recommend her to anyone.

10 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Stacey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Paul at Oxford Vodafone is a marvel!

I went in knowing that I needed mobile broadband but not much else and was helped by Paul, very knowledgeable and helped me without making me feel daft or overwhelmed. I'm not a tech novice, but I've never had the Internet at home. He even pointed out a discount on my phone bill (I'm with vodafone) that I could get just by doing nothing because of a promo they have on, which reduced my phone bill by £15 per month. So I'm sorted out with mobile broadband, reassured that if I don't like it I can bring it back within 2 weeks and he even fit the sim card for me. Superb customer service. 👌

9 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Sal,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tilos was great

Tilos was great, quick and clear and empathetic.

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Sam,
Thanks for the lovely review and fantastic support for Tilos.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Anjie and Aidan Excellent Customer Service (Both were absolutely amazing)

We came to Vodafone store to seek support and guidance for a new iPhone 17 pro. We also needed to have a Sim card with a variety of options. Besides, we had some technical and storage problems in our current iPhone. They were really helpful and supportive in understanding our concerns and bringing customer friendly solutions. We were really impressed by Anjie's kind, positive approach and patience throughout the service. Anjie was also very supportive for the new trainee Aidan for his induction. They were both genuine in providing guidance. Anjie addressed our questions professionally. We were really pleased by the excellent service we had today. Thank you very much for such engaged staff in Vodafone. Anjie and Aidan were absolutely amazing and helpful. (3 Cornmarket Street OX1 3EX)

3 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good staff

We came to the store a little bit late today, it was 10 mins before the store closing. However, Tolis is very kind and very patient.He helped us to understand everything and solved our questions perfectly! Just want to say a big "Thank you" to Tolis. We had a very good experience in the store.

2 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Olivia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tolis is really friendly, patient and helpful

The staff here named Tolis is really friendly and helpful, he patiently explained the process of changing my contracts while keeping my number and also filled out all the forms for me.

2 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford

Hey Kalaniwa,

Thanks for the lovely review and fantastic support for Tolis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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