Vodafone UK - Penzance Opiniones 

169
TrustScore: 5 sobre 5

4,9

14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(169)

39.680 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly and professional

Friendly, professional and sorted all queries in one visit, broadband, data etc

14 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Gillian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt and boss Hollie were amazing

Matt and boss Hollie were amazing, very helpful and patient. excellent service. Well done Vodafone Penzance!

13 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Huw,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

On renewing my phone i found the…

On renewing my phone i found the manager Hollie and Matt very efficient in their approach in dealing with the customer and could highly recommend them to my friends and the way that the shop has handled my phone. Your always made very welcome at all times and these 2 member of staff should have some sort of recognition for their professionalism. Thank you very much

28 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey John,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hollie and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience and hollie was…

Great experience and hollie was amazingly helpful

13 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good explaned everything excellent service

7 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt in penzance store was amazing

Matt in penzance store was amazing. Helpful and knowledgable

7 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi. We're happy to hear that you had such a positive experience. We appreciate you letting us know about the helpful service you received in our store. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you for my great service with Matt

Thank you for my great service with Matt, very friendly and helpful!

5 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone Penzance

Matt in Vodafone Penzance was brilliant- very knowledgeable and gave us great service. Really recommend this branch.

25 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joanne who was filling in at the…

Joanne who was filling in at the Penzance branch. From her normal shop in Truro. She went above and beyond to help sort me out with a query on closing my late father's account.
She also got me sorted with a new account for myself. A smile and politeness goes a long way.

20 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I like the company

The company are great they are friendly and helpful and polite and amazing and brilliant and fabulous and fantastic at what they are doing and I do like their service

17 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Neil. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent and lovely team members very…

Excellent and lovely team members very helpful and kind

16 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Kirstiee. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thanks Hollie for all your patience and…

Thanks Hollie for all your patience and time spent helping set up 3 new contracts, far better than talking to a chat bot!

30 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Eliza, ​

Thanks for the lovely review and fantastic support for Hollie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was fantastic setting up our new…

Matt was fantastic setting up our new device

29 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Julie,

Thanks for the lovely review and fantastic support for Matt. It's always a pleasure to read such kind words.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service and great advice

Excellent service and great advice. Matt was very informative, professional and friendly.

29 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service great knowledge.

Excellent service great knowledge.
Would not use anyone else.

29 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Arthur,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Perfect service from Hollie

26 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Dennis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service, fast & efficient.

29 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt and Holly were brilliant in…

Matt and Holly were brilliant in helping me to transfer to a new system and new phone. Brilliant service!

29 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Tim,

Thank you so much for your wonderful review and the amazing support you’ve shown for Matt and Holly—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

All good joey 🥳

26 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Bob,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was brilliant

Matt was brilliant and super helpful and friendly

12 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Stephanie,

Thank you so much for your wonderful review and the amazing support you’ve shown for Matt —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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