Vodafone UK - Penzance Opiniones 

171
TrustScore: 5 sobre 5

4,9

14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(171)

40.266 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Beth 1 & Beth 2 Penzance a credit to Vodaphone

The two ladies who helped me to decide on my upgrades were extremely helpful with a very professional but friendly approach. They explained things well that was easily understandable and gave high quality customer service all round.

20 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

✅️Phone upgrade samsung s23 ultra ✅️

I was served by Hollie , she explained everything very clearly and this was a nice smooth transaction! she has great customer relation skills and she's going to go a long way in her career .
Well done to vodaphone and a big thanks to Hollie

3 de junio de 2023
Opinión espontánea
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Respuesta de Vodafone UK - Penzance

Hi Rob,

This is such an amazing review for Hollie. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience… well done to the two gals

17 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Nigel,

Thanks for sharing your kind words and feedback for our Penzance store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Staff very friendly and helpful

Staff very friendly and helpful, Beth served me and helped to get the best Wi-Fi deal. I wouldn’t have been able to do it without her help! Thank you

20 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Shauna, It's really great to see Beth was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Beth and Beth2

Beth and Beth2
Excellent service, really cheery and helpful
Found me a good deal
Mobile on order

27 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Debbie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Came into the Penzance store and was greeted by some very friendly faces. I was served by Beth 2, she was knowledgeable and thorough.

26 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Dylan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The staff couldn't do enough to help

20 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Barry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The friendly staff went above and…

The friendly staff went above and beyond to help set everything to get it set up for me , Hollie and Beth were great !!

23 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Robert,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

My experience at vodaphone was very good

My experience at vodaphone was very good with Beth 2

20 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Lola,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Beth M

Beth is an outstanding member of your team, I popped in to see if I could get an upgrade. She gave me a variety of options, so informative and allowed me to make a well-informed decision! A credit to your store

20 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Eleanor,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Beth sorted out my emails that I have…

Beth sorted out my emails that I have been struggling with for ages

19 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Sandra,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A friendly face

Very nice to speak to a friendly staff face to face & knew the best option for me thank you Hollie

29 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Andrew,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Beth was very welcoming & such a lovely…

Beth was very welcoming & such a lovely member of staff. Very helpful

9 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi. Thank you for your review for Beth. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Beth was great

Beth was great, extremely helpful and solved my issue, ☺️

5 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Michael,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Your member of staff was excellent

Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years ago .
I don’t feel rushed and felt that Christopher definitely went the extra mile with his service . He was friendly , happy and welcoming and I am sure a real asset to your business . Please pass on our thanks Debbie Harvey

22 de marzo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Debbie,

This really is an amazing review to read for Christopher. Thanks for taking your time to share your experience and in detail with how he helped you.

It's great to hear you support. We're here to help if you need anything in the future and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Holly was really helpful

Holly was really helpful. Thanks!

13 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Dean,

Thanks for the support and the great review for Holly!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant friendly staff

Holly looked after us so we’ll, incredibly knowledgeable about the various phone’s & packages, explained everything really clearly & helped us fix a few other Apple issues.
Thank you Holly you made our day

12 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Sophie,

It's great to hear that Holly was able to help get everything resolved for you and that she left such a good impression!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff amazing

7 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Darren,

It's great to hear that you think our staff our amazing, we do too!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service at Vodaphone Penzance

Great service at Vodaphone Penzance - Beth and Chris were really helpful and got us set up on a new phone. Highly recommend

4 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hi Kerry,

Thanks for taking the time to leave such lovely feedback for Beth and Chris! It's great to hear that you enjoyed your visit to the Penzance store and that they were able to help you out.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Broadband sale

I purchased my broadband from hollie who was fantastic! She was quick, friendly and a credit to Vodafone. The staff in the store have always been brilliant, nothing is too much trouble.

3 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Penzance

Respuesta de Vodafone UK - Penzance

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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