For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... Ver más
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Unit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
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For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... Ver más
La empresa ha respondido
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your ex... Ver más
La empresa ha respondido
Devan was very helpful today. Lowered Broadband price
La empresa ha respondido
Dom was fantastic, always has been. I came in looking to upgrade to the new Samsung Fold 8, and was sorted very quickly for a delivery 2 days later to my home. Top notch service! We also looked into m... Ver más
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Escrito por la empresa
Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, Reino Unido
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I really like the way I have been treated, level of professionalism and also a 10/10 customer service satisfaction.

Respuesta de Vodafone UK - Peterborough Queensgate Centre
We were assisted by Grace this afternoon. She was ever so kind and helpful and ever so patient with us.

Respuesta de Vodafone UK - Peterborough Queensgate Centre

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Hafza is a great retail advisor made me feel very welcome and explained my new contract in detail.

Respuesta de Vodafone UK - Peterborough Queensgate Centre
I had a great experience with Grace, she was very helpful.

Respuesta de Vodafone UK - Peterborough Queensgate Centre
My upgrade experience at the Peterborough store was very smooth and very easy as Shauna explained everything in depth. Shauna was very polite and professional and even assisted me transfering all my apps and contacts to my new phone. I also got a tablet as well as the new phone Samsung A17 which was an added bonus. I have been a Vodafone customer now for many years and they have always been great to deal with and would not choose any other provider. Thanks again Shauna for your amazing customer service. Vodafone are lucky to have such a great advisor.

Respuesta de Vodafone UK - Peterborough Queensgate Centre

Respuesta de Vodafone UK - Peterborough Queensgate Centre
excelent deal and service from aadil. worth my visit.

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Excellence from Grace andAadil.very well done.

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Grace and Rob at the Peterborough store were amazing. They kept us entertained while waiting to process my phone and broadband upgrade. Gave us a great deal too. Highly recommend

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Hi today I went to Vodafone and Shauna has delivered excellent service 10/10 I definitely would recommend her to others supper happy 😊

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Shauna was absolutely amazing and incredibly helpful throughout the whole process. She went above and beyond to support us, and we truly appreciate all her kindness, patience, and professionalism. Thank you so much for everything, Shauna — you made a real difference for us!🌹

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Dev was very helpful and competent. Very prompt service and displayed the personal touch needed for customer experience

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Robert was amazing! He was so helpful and patient! Such good customer service Thank you!

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Dev was absolutely amazing. Went out of his way to help and make things easy for my upgrade.

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Grace! She was so helpful. Explained tariffs and contracts clearly and did not try for a hard sell! Just gave me the facts and let me make up my own mind. Thank you for making a process I have been putting off so easy. And better to deal with a person than by phone!

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Sunny has been an amazing help in sorting new phone at short notice and getting the best deal. Really recommend

Respuesta de Vodafone UK - Peterborough Queensgate Centre
My needs were listened to and the best product offered. Walked away paying less than I have done for the last two years, with more data and storage. Very happy.

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Really helpful sorted out the queries I had and then some!

Respuesta de Vodafone UK - Peterborough Queensgate Centre
Grace made my visit very worth while. Sorted me a very good deal with my phone. Very polite and so helpful. Credit to that store.

Respuesta de Vodafone UK - Peterborough Queensgate Centre
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