Vodafone UK - Pontefract Opiniones 

154
TrustScore: 5 sobre 5

4,9

9 Market Place, WF8 1AG Pontefract, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a great experience at Vodafone in Pontefract thanks to Jacob. He spent a lot of time helping me with my SIM card and made sure everything was set up properly. He was patient, knowledgeable, an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Another good day at Vodafone Pontefract.This time it was Liam who helped with my dilemma. It really is nice when you go into a store and you are treated with such kindness and respect by people who ac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just visited the Pontefract store this morning and as usual the staff team are extremly polite and helpful especially the manager Julie who is so perfectly helpful and nothing is ever too much trouble... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really positive experience in store today at Vodafone. The store assistant Darcy was extremely helpful, patient, and knowledgeable.she took the time to explain everything clearly without... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 9 Market Place, WF8 1AG, Pontefract, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(154)

42.546 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very friendly quick and efficient…

Very friendly quick and efficient service, many thanks.

17 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lesley was brilliant today

Lesley was brilliant today, everything i asked her to look at she gave 100%.
She took her time to ensure that everything was transferred and working on my new phone.
100% top level employee, I'll be there for my next upgrade

16 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hi Stanley. Thank you for your review for Lesley. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, helpful staff

7 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jacob was fantastic

Jacob was fantastic, made the whole experience of changing my device a pleasure. Asset to the company

4 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Luke,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fabulous service from Jacob

Used the store in Pontefract, West Yorkshire, where it was a pleasure to have been assisted by Jacob. He was very kind and friendly throughout the entire process. His knowledge of the products was impressive, making it easy to understand the options. Jacob helped me find a phone and plan that perfectly suited my needs. Overall, it was a great experience

17 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Linda,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Such a great service

Such a great service. Ended up getting everything I needed

5 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

Jacob made the whole experience of upgrading effortless.
He was patient and understanding of my needs and took time to explain about the phone and device plans
Nothing was too much trouble and he did it in a very friendly, very pleasant and very polite manner.
Jacob is a credit to the Pontefract store and also to Vodafone themselves.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

We appreciate you taking the time to share your feedback. We're happy to hear that your upgrade experience was effortless and that you felt well-supported. It's great to know that our agent Jacob was so helpful.

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service very happy

Great customer service very happy

2 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

We appreciate your feedback and we're so happy to hear that you were pleased with the customer service that you received.

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, quick & easy.

2 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

We're happy that your experience was so positive and appreciate you sharing your fantastic feedback with us.

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had a very good experience at the…

I had a very good experience at the pontefract branch with Sophie today. She was very friendly and and patient with us , Sophie is a star

23 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Darcy is a credit to this store!

My assistant Darcy was very helpful and knowledgeable. She talked me through my options and gave me advice about what would work best for me. She was patient and good humoured which made me feel at ease. An asset to the Pontefract branch. A huge thanks from me.

5 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Lindsey,

Thanks for the lovely review and fantastic support for Darcy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Marc from the Vodafone store in…

Marc from the Vodafone store in pontefract was really helpful getting me and my wife a new phone and even getting them set up so we didn't have to do anything, very happy.

1 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Graham,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Julia looked after us impeccably

Julia looked after us impeccably, outstanding service. She went further to get us the best deals and advice! Would highly recommend!

1 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Heather,
Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Julia at the Pontefract branch was very…

Julia at the Pontefract branch was very helpful and accommodating. She helped get me a very good deal which suits my requirements.

29 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Mark,

Thanks for the lovely review and fantastic support for Julia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly

Friendly, professional, knowledgeable and helpful

29 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Samantha,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lesley was a very helpful lady today…

Lesley was a very helpful lady today she was amazing and explained everything to us and how we could get a tablet as well as helping us upgrade our sim contract to a device and sim contract

12 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Paul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Been with this company years and they…

Been with this company years and they still brilliant at what do julia excellent

7 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Kevin


This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Called in shop didn't wait long to get…

Called in shop didn't wait long to get served .Lovely lady dealing with me called Julia .Very pleasant & with the deal I've got

7 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

Hey Karen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jacob at the Pontefract branch was…

Jacob at the Pontefract branch was amazing - knowledgable funny and personable. I honestly could not have asked for better service!

He said he was in training but you wouldn’t have believed it! He gave me a better deal by 50% than what I have been paying! Just a great guy…. GIVE HIM A RAISE TRACEE

10 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Pontefract

Respuesta de Vodafone UK - Pontefract

We're happy to hear that you had such a positive experience!

We appreciate you taking the time to share your feedback,
Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más