Vodafone UK - Redhill Opiniones 

182
TrustScore: 5 sobre 5

4,9

2B The Belfry, RH1 1SA Redhill, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service I was supported changing phones by a lovely gentleman called Wayne. He did so well for me and I do appreciate everything that you did for me. He saved all my data which was very very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All sorted out so quickly. Very friendly and reassuring the approach . Appreciate his help and effort to sort out the issues when online people messed it up the whole thing.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rishi and the team in The Belfry in Redhill are really friendly and helpful, they are great representatives of Vodafone

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Redhill

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 2B The Belfry, RH1 1SA, Redhill, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

182 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(182)

42.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The young lady Julia made the whole…

The young lady Julia made the whole process of exchanging a phone I'd returned so easy. And she was very pleasant and funny.

17 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Philip,

Thank you for taking the time to review and share this feedback for Julia.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam & Julia were absolutely amazing !!

Sam & Julia were absolutely amazing !!! They are a real asset to your company and deserve recognition for their knowledge, professionalism and customer care. We have been vodafone customers for many years and this has been by far the best customer experience we have ever experienced !!!
Well done Sam and Julia !

16 de junio de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Redhill

Hi Don,

Thanks for reviewing and sharing this feedback for Sam and Julia.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

maddie has been exceptionally brilliant…

maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. we rarley come out to lunch and she offwred to transfer all my beloved elvis memorobilla. thd lady helping her helped update my facebook to elivs I collected my purchase from 15 the may was on delivery and she remembered I loved Elvis. on upgrading we had lunch whilst you transfered my Elvis pictures im obsessed with. she's a star 🌟

5 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Pamela. Wow! Thank you for your glowing review for Maddie. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had a wonderful service from Vodafone…

I had a wonderful service from Vodafone they are so nice to costumers and very professional especially maddy who looked after us last time and today

5 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi George. Thank you for your review for Maddy and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

My experience with Vanessa was so…

My experience with Vanessa was so amazing and cool , her customer service is 100% brilliant.

24 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Samson,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam at the Redhill store was fantastic

Sam at the Redhill store was fantastic. Very knowledgeable and helpful with our upgrade
Thanks Sam!

11 de mayo de 2024
Opinión espontánea
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Respuesta de Vodafone UK - Redhill

Hi Rebecca,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good.

W
Very good people and helping you...

9 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Lulezim,

Thank you for taking the time to review and sharing this feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ease of transaction

Sam was very welcoming and explained everything really clearly and didn’t once make me feel silly

29 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Lesley,

It's great to hear this feedback for Sam. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vanessa and Sam made my whole…

Vanessa and Sam made my whole experience a delight on Saturday when they introduced themselves. Sam offered me a "seat straight away! he was so warm and friendly throughout, I felt so welcomed and would not hesitate to come again.

13 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Laura,

This is such an amazing review for Vanessa and Sam. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Store personnel were really friendly…

Store personnel were really friendly and helpful. Special shout to vanessa who went above and beyond to help me.

16 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Caprece. Thank you for your review for Vanessa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from Maddie and Sam

Fantastic service from Maddie and Sam, they are always the best people to speak to for anything iPhone and Vodafone related!

13 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi, thank you for your feedback. It's great to see Sam and Maddie were able to help.
Thanks again, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent introduction to new phone

Sam was excellent at explaining our options and very patient with our lack of technical expertise! Maddy was also polite and patient. Having approached the new phone experience with trepidation we departed feeling confident

19 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Mark,

Thanks for taking the time to share this great feedback with us! We're so happy you had a 5 star experience with Sam.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great help

Great help. Thank you Sam.

18 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi there,

Thanks for your review! It's great to hear what a positive experience you had with Sam.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vanessa was more than happy to help…

Vanessa was more than happy to help with and upgrade and data transfer. Always positive advisors from the Redhill store.

10 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Thomas, It's good to see Vanessa was so helpful and helped transfer everything to your new phone.
All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came in to get some help with some…

I came in to get some help with some features on my phone and the advisor Vanessa was very helpful.

6 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Daniel,

Thanks for your review and feedback for Vanessa.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Steven was very patient in helping my…

Steven was very patient in helping my wife work out most cost effective options for upgrading her IPhone. He managed to save us over 200 pounds in the final costs.

13 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hey Julie,

Thanks for the lovely review and fantastic support for Steven.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Everything I asked was explained to me…

Everything I asked was explained to me very well. There was no rush with the questions I had. The deals were very good from Vodafone, as always! Excellent member of staff called Vanessa was very knowledgeable and patient, a great example of customer service at its best!

9 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Sally,

This is such an amazing review for Vanessa. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

I broke my phone and Vanessa helped me…

I broke my phone and Vanessa helped me get a new device and set it up with all my information I thought I'd lost. Thank you

5 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Christine. Thank you for your review for Vanessa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vanessa helped pms to save money on my…

Vanessa helped pms to save money on my new agreement. Thank you. The store is always most helpful

4 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi Lek,

This is a great review for Vanessa. I’m glad to hear you've saved money through visiting our store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Very well looked after by Sam today

Very well looked after by Sam today, solving a complicated sim reset issue with my iPhone. Polite efficient and knowledgeable. Excellent service.

3 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Redhill

Respuesta de Vodafone UK - Redhill

Hi JD,

Thanks for your 5-star review for Sam. We appreciate your support.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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