Vodafone UK - Rhyl Opiniones 

222
TrustScore: 5 sobre 5

4,9

Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... Ver más

La empresa ha respondido


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  • Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

222 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(222)

39.680 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very friendly

Very friendly, quick and helpful! Great deal too 👌

4 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Kaley,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic

Fantastic service as always. Found great deal on upgrade

28 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Joe,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amaziing&very helpful

Amaziing&very helpful
George

16 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

This is great to hear, thanks for sharing Jane,

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Will & Alexander were very helpful &…

Will & Alexander were very helpful & informative.

14 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hi Hannah. Thank you for your feedback. We're glad you're happy with our service.

If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really professional and quickly dealt with

Will dealt with my transition of my old phone to my lovely new one . Explained everything very professionally and polite .
A great team leader in his time with others around him too .

14 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

We're happy to hear that the phone transition went smoothly,

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service

George was very friendly and knowledgeable and helped me to decide on a new phone, new sim plan and set everything up for me. Excellent customer service. ⭐️⭐️⭐️⭐️⭐️

14 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hi Hayley.

We appreciate your wonderful review and support for our agent George.

For any assistance, find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Attention to detail

Attention to detail

27 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hi Charles. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly. Job well done

6 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Audrey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent staff

Excellent staff, explained things very well, great customer service and Brilliant store.

5 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Ann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good customer service great people

Good customer service great people

5 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Lewis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex and Izabel have been excellent and…

Alex and Izabel have been excellent and very helpful

22 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Luke,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great job from george

George was really helpful explaining things to me and what I could go for next and what I could save by doing so

18 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Teenage,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service

17 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Chloe,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

My elderly father is having a fibre…

My elderly father is having a fibre upgrade 17/4/25 Openreach know where the address is BUT V.fone have attempted to deliver a new router to an old address of his he left in 2019. I have spent over 2hours on the phone/chat. He has not received any billing since he moved and cannot access his broadband/telephone account. His mobile which he has with them shows all his current details, yet the accounts are not linked. He stayed with myself in 2019 when he left the address, and then broadband and landline were set up 30/12/2019 at his new address. In the meantime he cancelled his Direct Debit as he was in between addresses and then V.fone threatened to send in the bailiffs for a cost of well be low £100. How sad is that.!!

13 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Phillip,

I am sorry to hear that you are experiencing issues with billing and fiber upgradation. If you would like to raise this as an official complaint and have already spoken to the Broadband team without receiving the resolution you were looking for, please contact our chat team on Facebook at Vodafone vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great communication

Great communication.
Explained everything.
We even had a cup of tea

11 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Cath,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

great customer service 👍

5 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Izzy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex helpful

Alex helped to port my husband's number over so I came back and got one myself, really helpful

3 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Ann,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The five stars is for my experience at Vodafone in Rhyl

The five stars is for my experience at the Vodafone store in Rhyl – but not for my initial attempts to sort out a new contract first online and then by calling Vodafone direct. I was dealt with by George at Rhyl and he couldn’t have been more helpful or pleasant. Dealing with another human being face to face was infinitely preferable to the online or telephone experience and George sorted everything out promptly and efficiently. He was an absolute pleasure to deal with.

28 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hey Rob,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was helpful

Alex was helpful, also saw will, brilliant thanks

25 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hi Ant,

Thanks for your kind words for Alex. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

George fixed my issue and I did a full…

George fixed my issue and I did a full upgrade and new contract and phone he was very helpful great guy

22 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Rhyl

Respuesta de Vodafone UK - Rhyl

Hello Tim,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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