My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Ver más
La empresa ha respondido
Localización
Cambiar localización15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Ver más
La empresa ha respondido
I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Ver más
La empresa ha respondido
I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Richmond
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
15 The Quadrant, TW9 1BP, Richmond Upon Thames, Reino Unido
4,7
Excelente
131 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very friendly and helpful experience
Very friendly and helpful experience. Thank you Humzah & Cindy 🙏
16 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Dan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali its absolutely amazing and fantastic
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Lexton,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Zeb and he was amazing help…
Spoke to Zeb and he was amazing help with getting a new device, from choosing a great plan to helping me transfer data. AMAZING service and helpful team.
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Uzair and the store manager Amo were…
Uzair and the store manager Amo were very friendly, helpful and knowledgeable. This store is always my first choice for Vodafone.
26 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Krisztina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zeb from Vodafone Richmond was amazing…
Zeb from Vodafone Richmond was amazing today. Thanks for your help and contract renewal!
31 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Kashif,
Thanks for the lovely review and fantastic support for Zeb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali and Amo was great!
Vodafone Richmond was great! Amazing service by Ali and Amo. Thank you guys.
31 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Ronald,
Thanks for the lovely review and fantastic support for Richmond.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
FIORELA is the Queen of customer…
FIORELA is the Queen of customer service and provide the complete contribution to the company.
I believe that Vodafone lucky to have her.
Honestly she is the best of best
7 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey there,
Thanks for the lovely review and fantastic support for Fiorela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amo was amazing today
Amo was amazing today. My phone died yesterday & he helped me through the process of setting up a new phone. He was patient with me & explained the process. I could not fault the service!
20 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Linda,
Thanks for the lovely review and fantastic support for Amo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Humza helped me greatly.
29 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Fiorela
Great service from Fiorela. She really helped us today.
29 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zeb and his manager were super helpful
Zeb and his manager were super helpful. We came in to set up a brand new account, and they went and above to help us set it up, despite several roadblocks.
Walking out with a great deal and excellent service.
29 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Nithisha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sort it out everything in a minute.
Zen, Friendly, helpful, excellent service, nice person.
Thanks very much 🙏
See you soon
29 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Mustafa,
Thanks for the lovely review and fantastic support for Zen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Humzah.
Humzah.
“I had a great experience. The service was professional, friendly, and reliable. Everything was handled on time and with excellent attention to detail. I truly appreciate the quality and the way I was treated with respect. I definitely recommend them and would be happy to use their service again.
Special thanks to Mr. Hamzeh for his help and support.”
29 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Mehdi,
Thanks for the lovely review and fantastic support for Humzah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fiorela was very helpful today
25 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Humzah was very helpful and perfect…
Humzah was very helpful and perfect with his customer service. I am very happy to be served by him. Please give him a raise.
24 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Roma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Humzah at the Richmond branch did a great job and was very friendly. He gave great advice helping us with 4 different contracts and with excellent service.
2 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Ali at Vodafone Richmond as lovely
Ali at Vodafone Richmond as lovely. Sorted my issues quickly and professionally.
29 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hi. We're happy to hear that your issues were sorted quickly and professionally. We appreciate you taking the time to share your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clear advice and excellent customer…
Clear advice and excellent customer service.
29 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hi. We're so glad to hear you received clear advice and excellent support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Humzah in the Richmond branch was very…
Humzah in the Richmond branch was very helpful and professional with helping me get a new and cheaper contract
Thankyou
Sophie
20 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I had the most wonderful experience…
I had the most wonderful experience from this store in richmond . I was assisted by Humzah and Amo who were both amazing and very helpful. They were very knowledgeable and kind.
28 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Richmond
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.