Vodafone UK - Richmond Opiniones 

131
TrustScore: 4.5 sobre 5

4,7

15 The Quadrant, TW9 1BP Richmond Upon Thames, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 15 The Quadrant, TW9 1BP, Richmond Upon Thames, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(131)

39.826 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service!

Great service!

6 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris in Richmond was super patient

Chris in Richmond was super patient

3 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Larry,

Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Bought a VOXI roaming pass for Europe

Bought a VOXI roaming pass for Europe. Fardin was very helpful.

27 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on Live Chat https://www.voxi.co.uk/contact-us or social media:

- Facebook: http://m.me/VOXIUK
- X : https://twitter.com/messages/compose?recipient_id=867380893731745792

VOXI Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer support

Jawhid, from Vodafone Richmond Upon Thames, was extremely helpful to me recently. I had lost my phone but he was able to retrieve most of the data for my new one. This took him some time, and his manner was courteous and helpful throughout. I would definitely go back to this branch and is one reason I continue to use Vodafone despite being advised to buy a phone instead.

17 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Mary,

Thank you for taking the time to share this positive feedback with us, we're so happy you had a great experience and got the help you needed.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Needed help with my bill

Needed help with my bill - very happy with service I got in Richmond explaining my bill and the pro rata thing!

26 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Ciara,

Thanks for sharing this 5 star feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good store

Went to the store in Richmond, very happy with my TalkMobile deal.

14 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hello, Gozde,

Thanks for taking the time to leave your review. It's always lovely to read great feedback, and we're glad you've had a positive experience in our Richmond store.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

THANK YOU very much for replacement of…

THANK YOU very much for replacement of sim.

25 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Cihan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great job

Great job. Managed to get a travel sim in 10 mins. Chris was helpful.

19 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Arla,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable store…

Very helpful and knowledgeable store manager. Excellent!

8 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Hugh,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good staff in Richmond Vodafone 👍🏽

30 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Best guys

Best guys
Always helpful really pleasure dealing with

29 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Amar. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris was very helpful and patient

Chris was very helpful and patient

18 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi there,

Thank you for reviewing and sharing this feedback for Chris.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

What made my experience great was the customer service

What made my experience great was the reassurance and patience. I was told everything up front, questions were answered great and came out the store happy and with a good contract deal.

6 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Uroosa,

Thank you for taking the time to leave us a review. It's really great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great Service

Received great service from Chris and the whole team in the Vodaphone store in Richmond helping me with advice and upgrading my phone.

27 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Very pleasant person looking after me with a lot of patience. Good experience.

15 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hey there!

Thanks so much for this great feedback. We're so glad you had such a positive experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant service.

2 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi ND,

Thank you for taking the time to leave us a review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Absolutely sensational experience

Absolutely sensational experience. Transferred from 1pMobile to Talkmobile and the difference is crazy. Thanks to richmond staff

21 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi there,

Thank you for your review. It’s great to hear of your positive experience in store Svetlana.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Munaf and team

Great service from Munaf, he really went the extra mile to find me a good deal!

30 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi Dani,

This is a great review for Munaf. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Such nice and

Such nice and
Helpful men in Vodafone richmond

30 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I upgraded my phone in Richmond store

I upgraded my phone in Richmond store. The staff were really friendly and welcoming. Definitely my best experience in a Vodafone store!

27 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Richmond

Respuesta de Vodafone UK - Richmond

Hey Joella,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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