Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Ver más
La empresa ha respondido
Localización
Cambiar localización13 Westborough, YO11 1UH Scarbrough, GB
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Consulta las opiniones de los clientes
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Ver más
La empresa ha respondido
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... Ver más
La empresa ha respondido
Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but n... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Scarborough
Escrito por la empresa
Información de contacto
13 Westborough, YO11 1UH, Scarbrough, Reino Unido
4,9
Excelente
212 opiniones
Invita a los clientes a opinar
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MaryAnne
MaryAnne, friendly efficient and knowledgeable answered all of my queries and very helpful
10 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Antony. Thank you for your review for MaryAnne. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone shop visit
Had to wait quite a while to be seen (not staffs fault just busy and three staff on)
When serverd Tom was very good,pleasent and got me a good deal.
I wanted to cancel my tablet I no longer use but had to do it online would of been better to be able to do it in the shop. Again not the fault of the staff in the shop.
15 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Garry. Thank you for your review for Tom. Minus the wait time, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful
Very helpful and courteous Advisor in the Scarborough store
13 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Steven,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Called into store to ask questions…
Called into store to ask questions about my phone. Tom was very good & helpful me sorting out an order for broadband.
7 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Eileen,
It's great to hear about this recent experience, and feedback for Tom. Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly and knowledgeable young…
Very friendly and knowledgeable young man Tom. Very helpful - especially - we are in our 80s and modern techno is a foreign world to us!!
5 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Heather,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Scarborough
Hi Helen,
Thanks for this fantastic review! We're delighted you had a great experience with Tom.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Broadband contract
Both myself and my Mum called into the Vodafone store to speak about our broadband contract. We spoke to the assistant manager Tom he found us a great deal and saved us some money.He really couldn’t do enough for us. I found Tom to be very helpful and friendly throughout our visit. He really is a credit to Vodafone.
Many thanks.
2 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi there,
Thanks so much for taking the time to share this amazing feedback with us! We're delighted you had such a positive experience with Tom and found yourself a great deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Tom from Scarborough Vodafone
Very good experience in this place, always help us with everything about the phone company and internet , we have to said thank you very much for your help Tom , you deserve 10 stars not 5 xx
16 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi there,
It's great to hear about your recent experience and feedback for Tom. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and a good manner
15 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Andrew,
Your feedback is so important to us, so thanks for this great review! We're happy to hear you had a lovely experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good experience
I was attended to almost immediately by Tom who sorted all my existing issues out and put me onto a better deal than I was originally on.👍
13 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Mick,
Thank you for reviewing and sharing this feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Tom made everything easy, explaining changes and saving us some money. He was helpful and friendly, making the whole process of renewing our broadband and mobile contracts an actual pleasure and not a hassle as most things are today.
11 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Liz,
It's lovely to see you had such a positive experience with Tom. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom at the Scarborough store
Tom was great at the Scarborough store, well experienced and clear with everything they said, there was nothing we were concerned about thanks to they're informed points. You're in good hands when Tom is sorting out your phone issues/upgrades at Vodaphone
5 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Adam,
This is such a great review for Tom. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I was with vodaphone in Scarborough
I was with vodaphone in Scarborough. Terrible signal. Put up with it for ages then eventually went in the shop who told me to go elsewhere so I'm now with EE.
Got a debt letter off Lowell this morning claiming I owe 60 for a month I didn't even use.
Not very happy one bit!!!!
20 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hey Carol, this sounds like it may have been the result of an unpaid final bill. If you pop our team a private message with your details, I'm sure we'll be able to provide a little more information about this. You can reach us through Facebook - vodafone.uk/3lCYUxW, or X - vodafone.uk/3LXh2xl
Thanks, The Vodafone Social Media Team
Excellent service
Excellent service, he got me the very best deal!
15 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Lewis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Informative
Informative, helpful and polite assistant. He appeared to find an appropriate tariff and phone to meet my requirements.
31 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Gillian,
We're pleased to hear about your recent experience. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly
Friendly, polite and patient staff especially Tom who I dealt with and sorted me a new contract.
23 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Tim,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you to Nick for the excellent…
Thank you to Nick for the excellent customer service
13 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi there,
Thank you for your great feedback regarding Nick. We're really happy to hear this!
If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service
Thank you very much for your help. A branch with caring and polite employees. They were very helpful in solving the problem
10 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Sadettin,
Thanks for your review and feedback, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Scarborough Store, April
April in the Scarborough store was amazing. Worked way beyond her 4pm finish to get me the best deal. She sorted me out a cheaper tariff and a new handset at no additional cost! I'd only popped in to ask a question!
7 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Sarah,
This is such an amazing review for April. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service in Scarborough
Vodafone shop in Scarborough. I was seen by April and she was fantastic. I'm not very technical and she was very patient and professional. She listened to what I was looking for and explained everything clearly.
I have come away with an upgraded phone and a cheaper monthly cost. I know I can pop in if I have any questions. I saw both April and Alex supporting customers Brilliantly. I am very impressed with April. I hope this feedback will be passed on to her. Thank you.
17 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Scarborough
Hi Sarah,
Thanks for taking the time to write such a great review! We're delighted that April and Alex was able to resolve your query. If you ever need help with anything at all, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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