Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experienc... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
La empresa ha respondido
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Ver más
La empresa ha respondido
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Sheffield Crystal Peaks
Escrito por la empresa
Información de contacto
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Reino Unido
4,9
Excelente
368 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
After having loads of problems with 02 i popped in to vodafone in crystal pecks and spoke to natasha who helped me move from 02 to vodafone with no issues and explained everything that would happen.
10 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Michael. Thank you for your review for Natasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone Upgrade
Paul was excellent throughout the whole process - cheerful and knowledgeable.
10 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Stephen.
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
I called into the Vodafone shop in…
I called into the Vodafone shop in Crystal Peaks Sheffield on Sunday, I met Paul who assisted me in upgrading my current iPhone. Paul explained all the features & benefits of the New iPhone 16, & he didn’t put any pressure on me to make a decision. I went away to consider my options. I came back later & conclude the sale with both Paul & Natasha. Natasha & Paul were very friendly & knowledgeable & it was a pleasure to deal with them. They are a credit to the store & Vodafone.
Stephen Thurman
9 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Stephan,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Top service from Reece at Crystal Peaks
Reece at Crystal Peaks Sheffield gave me great service. He gave me the best options for my needs without being pushy and selling me something I don't need. Really easy transaction. Genuine and friendly service- can't fault him!
8 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Rachael. Thank you for your review for Reece. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris, crystal peaks
7 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Paul,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Went to crystal peaks store in…
Went to crystal peaks store in Sheffield Chris went the extra mile to help us out with my new phone and setup for me. Thanks a lot Chris.
5 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Terry,
This is lovely feedback for Chris. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hello, Alison,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
…help
Went in for help with my sons phone ..sorted no problem 😊
Natasha was the most helpful advicer. Also sorted out a new phone and a saving on my account.
Super star
Thank you 😊
3 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Shell,
It's great to see you had such a positive experience with Natasha. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New contract
Was served by a customer service assistant called Natasha. She explained everything really well and arranged my new contract. Excellent customer service and knowledge. Natasha is a credit to Vodaphone!!!
31 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great dealing with Natasha at Crystal…
Great dealing with Natasha at Crystal Peaks. Listened to what I was saying and gave great advice. So much better talking face to face rather than doing on line. Also convinced me to stay with Vodafone.
29 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi John,
It's lovely to see you had such a positive experience with Natasha. We're delighted that her service has convinced you to stay with us! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi. Thank you for your review for Craig. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to Reece for an upgrade
Spoke to Reece for an upgrade. Really really helpful. Easy to talk to and really polite.
23 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Gary,
Thanks for your lovely feedback for Reece! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Superb
Simply awesome, Natasha was the bet knowledgeable helpful bubbly lady that dealt with me.
She listened to my requirements tippety tap on the keyboard here's an amazing deal...
As ready as that tap your card, sign the pad and have a nice day.. what a very easy pleasant way to do business.
Thank you
18 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Matthew,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Craig made buying my pad easy and…
Craig made buying my pad easy and painless!
22 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Mark. Thank you for your review for Craig. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natasha verry helpfully service
Natasha verry helpfully service
21 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Glynn,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Craig was excellent
Craig was excellent, set up my bew phone with everything I needed.
21 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Julie,
Thanks for your review for Craig. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Lovely
Lovely, friendly, knowledgeable customer service. Thanks Craig!
21 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Rosie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent Service
Chris served me. He knew his stuff and nothing was too much trouble. I was very happy with the service I received.
13 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Donna,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Chris at Crystal Peaks
Chris at Crystal Peaks, Sheffield Chris was very helpful in finding out what had happened with my online order that had been cancelled with no notification. He set me up and ordered my new phone and was very helpful all round
16 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Joanne,
Thanks for taking the time to write such a great review! We're delighted that Chris was able to resolved the issue with your phone order. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Chris was amazing
Chris went above and beyond to help me choose my phone 30/1/24 , and supported me when I had issues transferring to my new phone , came back onto the store 8/1/25 and he was happy to help , he's so pleasant and knowledgeable and asset to your company.
8 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Sheffield Crystal Peaks
Hi Debbie,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.