Vodafone UK - Sittingbourne Opiniones 

195
TrustScore: 5 sobre 5

4,9

88A High Street, ME10 4PH Sittingbourne, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 88A High Street, ME10 4PH, Sittingbourne, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

195 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(195)

42.866 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sam was an absolute joy to see…

Sam was an absolute joy to see today.After being told by an advisor over the phone I was getting a good deal ,I was infact not.Sam actually got me the deal i wanted and an upgrade on my phone. Asset to the company and the store.Has restored my faith in Vodafone

8 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hey Macmillan,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ross was very helpful and made sure I…

Ross was very helpful and made sure I got the resolution I needed.

30 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hey Elmor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful after a stressful time…

Very helpful after a stressful time over the phone. Highly recommend Toby for assistance.

30 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hey Nina,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ross is always helpful and supports us…

Ross is always helpful and supports us with our issues and upgrades.

18 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hello Ann,

It's great to hear that you received a 5 star service from Ross! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam was so helpful and friendly

Sam was so helpful and friendly. Fixed my issues with ease. Thank you

15 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Katie,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dorian went above and beyond to provide…

Dorian went above and beyond to provide extremely helpful information, and talked and walked me through the whole process of different options, packages and prices. He displayed the upmost professionalism, patience and friendliness, was extremely well spoken and a perfect representative of Vodafone.

8 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff in store helpful

Staff in store helpful, friendly and problem resolved

20 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Jonathan,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam was very helpful in sorting me a…

Sam was very helpful in sorting me a new phone when my old one was about to give way.

Top bloke

17 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Thanks for your feedback Mell. Hope you're loving your new phone! All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Always Helpful

Often pop into store for help and Ross always provides the best support available.

5 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hello, Les,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sittingbourne

Went to sort out Broadband and ended up saving on my Sims by moving them. Highly recommended.

3 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Roy,

It's always great to that our team have found our customers some savings! We appreciate the positive feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sittingbourne

Very helpful staff. Always help with my issues with a smile.

29 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Rufus,

Thanks for your 5-star review for our Sittingbourne store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Ross helped me transfer the data on my…

Ross helped me transfer the data on my phone and was very helpful throughout the process

29 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Ron,

Thanks for taking your time to leave this review for Ross. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Very Clear and Informative

Very informative, clear and broke down all contracts and comparisons for me. For someone that isn't tech savvy they advised well and were fab in the whole process at explaining.

29 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Fleur,

This is lovely feedback for us. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Sam was very patient and helpful with…

Sam was very patient and helpful with all my requests in helping me sort out my upgrade and new phone. Great experience

21 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Anthony,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Sam the agent was extremely helpful and…

Sam the agent was extremely helpful and broke down the price plan to explain the charges. He also was helpful in explaining the transfer of phones.

18 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Robert,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Took out a new contract on a phone and…

Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different provider so much easier. Ross made sure he answered all my questions and made an effort to find a deal that met all my requirements. Couldn't have gone better, will definitely be coming back to this store.

3 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to do a sim swap after being…

Came in to do a sim swap after being told it needed to be done in store. Problem sorted within 5 minutes. Pleasant and to the point.

6 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hello, Jordon,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great Customer Experience

Great Customer Experience, Staff were brilliant help with my faulty phone and even ended up saving me money with my upgrade. Perfect for the christmas gifts I ended up getting for the kids!

19 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi there,

Thanks for taking the time to write such a great review! We're delighted that the Sittingbourne team were able to get you sorted. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lovely staff approach

Lovely staff approach, friendly and professional

16 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Sittingbourne

Respuesta de Vodafone UK - Sittingbourne

Hi Andreea,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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