We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
La empresa ha respondido
Localización
Cambiar localización25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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Consulta las opiniones de los clientes
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver más
La empresa ha respondido
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver más
La empresa ha respondido
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Solihull Crescent Arcade
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido
5,0
Excelente
738 opiniones
Invita a los clientes a opinar
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Went in to Vodafone and met a wonderful…
Went in to Vodafone and met a wonderful chap called Waasi. He went above and beyond and assisted me with all my queries. Great job.
2 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Heather,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William made it very easy to upgrade…
William made it very easy to upgrade and simple. Great fast service. Thank you
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Kiriakos,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zeyneb & Mo excellence service
Zeyneb, can not fault the service provided, extremely friendly and delivered the best deal for myself honestly brilliant would recommend anyone.
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Alfie,
Thanks for the lovely review and fantastic support for Zeyneb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you very much Wassi
Thank you very much Wassi! - a special shout out to you for your professional service and welcoming service.
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Chan
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wasim was such a pleasure to assist me…
Wasim was such a pleasure to assist me with my enquiries and has been very helpful and he has such great customer skills
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Tameka,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a great experience at Vodafone…
I had a great experience at Vodafone thanks to Zeyneb. She was incredibly helpful and patient while assisting me with getting my SIM card set up. She explained everything clearly, made the whole process quick and stress-free, and ensured I understood all the details before I left.
Her friendly attitude and professionalism really stood out. It’s always refreshing to receive such excellent customer service. Thank you, Zeyneb, for your outstanding help!
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, friendly and positive, despite some complicated requests and issues with changes to the account.
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Julia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly service
Friendly service, everything explained simply and thoroughly.
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Sean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was superb and help set up my…
William was superb and help set up my phone
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Tony,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely amazing
Absolutely amazing, William sorted out my home broadband and new Apple Watch ⌚️
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Patricia,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zeyneb & Hassan greeted me with…
Zeyneb & Hassan greeted me with exemplary customer service, made me feel welcome & at ease.
Their thorough understanding of technical specifications & contractual options ensured a swift & seamless process - with the competitive packages available I left with more than what I came in for!
Big thank you to them for their time & amazing customer service.
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Alex,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Waasi top g!
Short, sweet and simple. Waasi is a top G! Had everything boxed off for me in a quick and efficient manner. No time wasting or beating around the bush.
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Great service in-store!
I had an excellent experience at Vodafone thanks to one of their in-store team members (Hassan) who took the time to walk me through the features and technology of the iPhone 17 and the different versions. From the moment I asked for help, they were patient, knowledgeable, and genuinely enthusiastic about making sure I understood what makes this device stand out.
They explained everything clearly — from the upgraded camera system and performance improvements to the display technology and battery enhancements — breaking down the technical details in a way that was easy to understand without feeling oversimplified. I especially appreciated how they tailored the explanation to how I actually use my phone day-to-day, highlighting features that would matter most to me rather than just listing specifications.
What really stood out was their professionalism and honesty. There was no pressure to rush or upsell — just helpful, informative guidance that made me feel confident in my decision. It’s rare to find someone who combines strong product knowledge with such a friendly and approachable attitude.
Thanks again, great in store staff!
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Zeeshan,
Thanks for the lovely review and fantastic support for Hassan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Just want to take a moment to…appreciate Hassan
Just want to take a moment to appreciate the customer service of Hassan from Vodafone gave me excellent advice and help. I would highly suggest dealing with Hassan when there. He provided me and my wife with great deals putting his full effort into allowing us to leave happy.
26 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Umer,
Thanks for the lovely review and fantastic support for Hassan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I want to give a huge shout-out to Hassan Hussain for the incredible support he gave me at Vodafone. Hassan has been absolutely amazing from start to finish—professional, patient, and genuinely committed to helping me with everything I needed.
He explained everything so clearly, made sure I understood all my options, and went the extra mile to make the whole process simple and stress-free. It’s rare to find someone who truly cares about providing great service, but Hassan does exactly that.
Vodafone is lucky to have someone like him. I couldn’t be happier with the help I received—thank you, Hassan!
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone solihull
Waasi was very nice and helpful, would definitely got to him everytime
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Thomas,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Zeyneb provided 5 star service and…
Zeyneb provided 5 star service and completely understood my needs as a customer from the outset. Thank you so much!
26 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Life saviours at the 10th hour!
The two in store on 24th february at 5.30 were fantastic. I had a stressful situation regarding payment issues and it stated id missing payments when I hadnt and they were able to advise me quickly, appropriately and efficiently. Wouldn't recommend to go back to them anytime!
24 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Lauren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We had a very distressing situation…
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull spent more than 2 hours with us to resolve the situation. Would have given them 25 stars. Helpfulness well above and beyond call of duty.
23 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Granny Pam,
Thanks for the lovely review and fantastic support for Awaas & Hassan. It's always nice to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was absolutely amazing!!!
William was absolutely amazing!!!! Stayed late to get everything sorted for us with no complaints. Super friendly. Very knowledgeable. Best experience!
20 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Kristin ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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