Felicity was really helpful completed my full transfer
La empresa ha respondido
Localización
Cambiar localizaciónUnit 2 , 59 King Street, NE33 1DH South Shields, GB
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Consulta las opiniones de los clientes
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Ver más
La empresa ha respondido
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Ver más
La empresa ha respondido
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - South Shields
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 2 , 59 King Street, NE33 1DH, South Shields, Reino Unido
5,0
Excelente
238 opiniones
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Eddie was very professional and…
Eddie was very professional and friendly. Assisted me with the choice of phone & ensured my information had transferred over. Very nice person.
30 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hey Denise,
Thanks for the lovely review and fantastic support for Eddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
received help with phone bill
28 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hey Tilly
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Go in store!!!
If you need help - go in store. The service is incredible, exceptionally fast and got the problem solved in under 40 minutes.
8 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hey Russell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Seana made the experience quick and…
Seana made the experience quick and simple. 5*
20 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi Matthew,
This is a great review for Seana. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Katie advised me to upgrade to a better…
Katie advised me to upgrade to a better phone and better plan which made a lot of sense and I’m over the moon with Katie’s professional advice and straight forward new plan and devise thanks Vodafone
26 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hello, Collin,
It's great to hear about the positive experience which you had with Katie. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rare reward for loyalty!
Genuine customer service with personal experience and loyalty reward along with current tech and fantastic coverage. Manager Carl was exceptional with help and knowledge.
17 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hey Mena, Thanks ofr your aesome feedback. It's great to see Carl's leading his team by example 😊 All the best, The Vodafone Social Media Team
Respuesta de Vodafone UK - South Shields
Hi Ian. Thank you for your review for Katie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - South Shields
Hi Sandra,
Thanks for your 5-star review for Katie. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Respuesta de Vodafone UK - South Shields
Hello, Paul,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very patient and helpful answering my questions
Katie is Very patient and helpful answering my questions
29 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi Harold,
This is a great review for Katie. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service in the south shields…
Excellent service in the south shields shop. The staff Carl and Eddie were brilliant. I will definitely come back in the future.
23 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi there,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great outcome
Just completed a new upgrade with Katy who was brilliant, very helpful and informative, sorted out a brilliant deal on a Samsung S24 Ultra, very happy with outcome and all the other staff were spot on, would definitely recommend this store.
18 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - South Shields
Hi Christie,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Carl and Seana were great help
Carl and Seana were great help, been in twice and both times we 100% good experiences.. had the option of getting my contract through the telephone service by Vodafone but chose to use the store due to Carls great customer service helping me get the phone after a few issues.
13 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi Liam,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Eddie explained everything brilliantly…
Eddie explained everything brilliantly . Great service.
16 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi Ammie. Thank you for your review for Eddie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
My experience when I visit Vodafone is brilliant!!! Staff are always very helpful & informative. Very friendly too!!
9 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi Lisa,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Everything went well new phone purchased
8 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi Nicola. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff members were very helpful and…
Staff members were very helpful and engaged in conversation
6 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hello, Aimee,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Extremely helpful 👌
I had an issue with my mobile phone 💯% my own stupid fault 🤦🏼. I popped into the Vodafone store in King Street South Shields Tyne & Wear after work to see if anyone could help me.
I explained my issue to Seana at Vodafone she was very understanding and very helpful putting my mind at ease about the problem. Seana was able to do a factory reset for me. I definitely felt a lot better after my visit to the Vodafone store in King Street. I’ve only been into the King Street store twice but I’ve always found the staff at Vodafone to be extremely helpful 😊
18 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hi Stuart. Thank you for your review for Seana. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in store for a new phone
Came in store for a new phone. Katie was very helpful
11 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - South Shields
Hello, Cedric,
Thanks for letting us know what an amazing job Katie did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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