Vodafone UK - Southport Opiniones 

299
TrustScore: 5 sobre 5

4,9

60 Chapel Street, PR8 1BZ Southport, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The friendliness of the staff- Paul today - and the understanding of my fear of technology. Paul was kind and patient He did not make me feel inadequate, as some people do because of my fear... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Southport

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 60 Chapel Street, PR8 1BZ, Southport, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

299 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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4,9

Todas las opiniones

(299)

41.418 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service from the Vodafone…

Brilliant service from the Vodafone Southport store. Especially Adele and Paul. Helped me upgrade and sorted my broadband too.

17 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi Anthony,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Paul and Jordan

Great service from Paul and Jordan. Helped me upgrade my phone.

15 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey there Ann,

Thanks for taking the time to share this great feedback! We're so happy to hear you had such a positive experience with Paul and Jordan.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lovely sales staff great experience…

Lovely sales staff great experience will defo come to this shop again, very pleasant experience 👍👍👍👍👍👍

5 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey,

Thank you for your fabulous review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Abi was so lovely and helpful

Abi was so lovely and helpful, she made the whole experience so easy and stress-free. Would be happy to deal with her every time!

27 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi Amy. Thank you for your review for Abi. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Quick and to my needs

24 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi Michael,

Thanks for your great review! We're glad you had a positive experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and considerate

24 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey Tony,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service
Friendly staff
Adele going above and beyond as always

23 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi Andy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Abi is so helpful and understanding…

Abi is so helpful and understanding with any issues i have. She is nice and friendly and very good at her job. I always like coming into the Vodafone Southport store.

20 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey,

Thank you for the 5 stars. It's always great to read such lovely feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Adele and Paul were fantastic

Adele and Paul were fantastic, helped me bring down my costs for the 4 phones I have on my account.

My plan was outdated and I was due an upgrade and they couldn't have been more pleasant, professional and helpful.

We have been using the Southport branch for years and Adele and Paul are the main reason for this!

18 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi John,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Adele

Adele, was fantastic once again.
I have been served by Adele several time over the years and she is amazing

15 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi Ian. Thank you for your review for Adele. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy with service in store

28 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey Abiche,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Paul and Adele in the Southport branch…

Paul and Adele in the Southport branch go above and beyond. They are both so helpful.

23 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service in chapel street…

Fantastic service in chapel street store in Southport by Adele!

Seamless phone upgrade, all options discussed in detail and customer service delivery spot on.

Fully recommend coming into store if you prefer to deal with people face to face.

Thanks again

23 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Paul was very good and story was…

Paul was very good and story was helpful.

20 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi Eugene. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

It’s been helpful and I would point any…

It’s been helpful and I would point any one this way

20 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi Karl,

Thanks for sharing your kind words and feedback for our Southport store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

I have had a great experience getting…

I have had a great experience getting my new phone and broadband. Can’t fault the staff in the process.

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey Gary,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly staff assisted with new sim deal

Very friendly staff assisted with new sim deal. very professional helpful, patient and informative on deals and products. 10/10 for customer service

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Adele was great

Adele was great! Very helpful helping me with my broadband sale.

8 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey Nora,

Thanks for letting us know what an amazing job Adele did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I am very satisfied with Vodafone and…

I am very satisfied with Vodafone and very friendly staff

5 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hi Christopher,

This is lovely feedback for our Southport store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Helpful

Matt was very helpful
Adele is always helpful aswell

18 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Southport

Respuesta de Vodafone UK - Southport

Hey Jade,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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