Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... Ver más
La empresa ha respondido
Localización
Cambiar localización60 Chapel Street, PR8 1BZ Southport, GB
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Consulta las opiniones de los clientes
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... Ver más
La empresa ha respondido
The friendliness of the staff- Paul today - and the understanding of my fear of technology. Paul was kind and patient He did not make me feel inadequate, as some people do because of my fear... Ver más
La empresa ha respondido
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Southport
Escrito por la empresa
Información de contacto
60 Chapel Street, PR8 1BZ, Southport, Reino Unido
4,9
Excelente
298 opiniones
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Lost Phone Upgrade - TY Jess!
A big shout out to Jess who was so helpful with sorting me out with a new phone following the loss of my old one. Jess has excellent Customer Service skills and went above and beyond with her help and advice on the options available to me to get a new phone and Contract. Thank-you Jess! :))))
22 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Annie,
What incredible feedback for Jess! Thanks for letting us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant customer service!
I went in to change my account and Adele helped me. She was absolutely brilliant, set my mind at ease and really helped me through the process. Would definitely recommend and ask for Adele!
27 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Maddie,
We're so grateful for your positive feedback for Adele! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service from Paul in…
Brilliant service from Paul in Southport. Helped me with moving my home broadband and sorting me out a new tablet. Very pleased.
24 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolute brilliant service from Paul
Absolute brilliant service from Paul. Very helpful and courteous with our upgrade. Very patient too.
17 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
I'm glad to see Paul was so helpful and patient. Thanks for your feedback. All the best, The Vodafone Social Media Team
Went to the Vodafone store in Southport…
Went to the Vodafone store in Southport to get home broadband. Abi was great! She explained everything so clearly and made the whole process as easy as possible. Would highly recommend going into the store as the service was great!
8 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Jessica. Thank you for your review for Abi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Easy to follow kind and caring and…
Easy to follow kind and caring and helpful
Server was caleb
25 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Luke,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Southport
Hi Robert,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jordan was really helpful setting up my…
Jordan was really helpful setting up my new phone
18 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Anthony,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The Southport team are excellent
The Southport team are excellent, always so helpful. And Jess was just the same.
Great experience all round.
11 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service
Thanks to Jess for all the help in choosing a new phone and plan. Have had great service today
11 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Caleb was great in helping me pick out…
Caleb was great in helping me pick out a new phone today.
11 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service from adele
8 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Kevin. Thank you for your review for Adele. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was really great and…
The service was really great and helpful, Paul couldn't help me enough. Fantastic service and glad to be a loyal long term Vodafone customer, well done .
29 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Chris. Thank you for your review for Paul. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Southport
Hi Kev,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Throughout the whole phone process…
Throughout the whole phone process which included a failed order and a lot of messing around Adele was superb. She’s is a credit to the Vodafone company :)
17 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Ian. Thank you for your review for Adele. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service from Paul and Caleb…
First class service from Paul and Caleb in southport. I'm joining from O2 and I'm very impressed so far with what I've experienced.
16 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Janice,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Friendly conversation
Friendly conversation. Great knowledge of products.
7 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Steven. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service I experienced today
Fantastic service I experienced today. Jess was really helpful
1 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Peter. Thank you for your review for Jess. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service
Patient and friendly service I have visited this branch many times would recommend!
27 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Jeana,
Thanks for your review for our store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great help from Paul and Adele in…
Great help from Paul and Adele in store. Always happy with the service in Southport whenever i go in there. Top marks.
27 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Southport
Hi Soner and Jo,
Thanks for your kind words and taking your time to share the experience in store with Paul and Adele. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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