Vodafone UK - Spalding Opiniones 

134
TrustScore: 5 sobre 5

4,9

Unit 1 17-18 Market Place, PE11 1SU Spalding, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic staff very helpful and assisted me with all my needs. Both very helpful and knowlegeable.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... Ver más

La empresa ha respondido


Información sobre la empresa


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  • Unit 1 17-18 Market Place, PE11 1SU, Spalding, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(134)

42.866 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had a query over end of contract…

Had a query over end of contract options. Julia went through my options and fully explained everything in detail to make my decision easy.
Got a great deal with no fuss or stress.
Thankyou for the help

11 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service in store

Excellent service in store. Very friendly staff. Thank you

29 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Annette,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very goods 4 star

17 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and very good

Very helpful and very good, Julia transferred all my data from old phone to new one, much better service than three

6 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service very friendly and…

Excellent service very friendly and very efficient highly recommended Julia!

3 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Thank you for taking the time to leave us this feedback about our agent Julia.

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5 star experience

I came in with an issue on Saturday, the team on were so friendly and helpful! I was approached straight away, answered all my questions and even explained the benefits and offered me some upgrades that would really benefit me. I left it to have a think but I definitely will be returning. Great service, Josh is particularly a credit to your company!

30 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful, courteous and informative. Throughly recommend.

19 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey TrevorClow,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from Julia she’s very…

Amazing service from Julia she’s very helpful and made everything really easy definitely recommend

5 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Pam,

Thanks for the lovely review and fantastic support for Julia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New contract phone for my wife

My wife and I went into Vodafone in Spalding to change her pay as you go phone to a contract.
The assistant, Josh was both knowledgeable and helpful making the process a pleasant experience.
Thank you Josh, you are a credit to Vodafone.
Geoff (and Pearl) West

30 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Geoff,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful,done everything for us,a…

Very helpful,done everything for us,a great service given,thank you

29 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Trevor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very professional service.

28 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful explaining costs

Very helpful explaining costs

19 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Leigh,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A gem in Spalding

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must protect our high street shops. Other customers seemed to have a similar experience in my opinion.

6 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh is very helpful and friendly and…

Josh is very helpful and friendly and sorted our problem quickly

1 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Sophie,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came into the store for a upgrade was…

Came into the store for a upgrade was served by Tom , he was so informative and helpful not pushy at all but gave me great advice and made the process so easy , thanks Tom will recommend you to family and freinds

30 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Stevens,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service from Julia and…

Great customer service from Julia and josh!

27 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Jason,

Thanks for the lovely review and fantastic support for Julia and Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Would give zero if it was an option.

Would give zero if it was an option.
Took out a pay as you go contract with them. Didn't tell me that the initial £10 would be lost when I topped it up with another £10, that in its self was a nightmare as couldn't get it to work so customer services had to action it. Went in about a month ago to top up again, same issue this time but customer services now not allowed to resolve. Girl in shop said she would escalate and keep me updated. Never heard from them again. Absolutely crap service, switched to EE for this phone which is just a backup.

28 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hi Keith. We appreciate you sharing your experience. We're sorry to hear about the issues you've experienced with pay as you go plan. We'll investigate these issues to improve our services. Thank you for your patience. If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks Again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A very good friendly serves

A very good friendly serves, Thankyou.

21 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hi Peter. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very informative and helpful

Very informative and helpful. Easy and quick experience of upgrading

12 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Spalding

Respuesta de Vodafone UK - Spalding

Hey Jenny,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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