My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed. Very pleased wit... Ver más
La empresa ha respondido
Localización
Cambiar localización4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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Consulta las opiniones de los clientes
Farhan provided top-notch service—he was incredibly helpful, efficient, and friendly throughout the entire process. He made everything smooth and stress-free, and I will definitely be back to see him... Ver más
La empresa ha respondido
I found Farhan and Amz very helpful and respectful in helping me to choose new options. I would recommend this store to anyone looking for an honest and helpful opinion
La empresa ha respondido
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de telefonía e Internet
- Tienda de celulares
Sobre Vodafone UK - St Albans
Escrito por la empresa
Información de contacto
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, Reino Unido
5,0
Excelente
432 opiniones
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My experience with Amz today in store…
My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed.
Very pleased with the customer service today.
26 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Yvette,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I found Farhan and Amz very helpful and…
I found Farhan and Amz very helpful and respectful in helping me to choose new options. I would recommend this store to anyone looking for an honest and helpful opinion
22 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Farhan and Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan provided top-notch service—he…
Farhan provided top-notch service—he was incredibly helpful, efficient, and friendly throughout the entire process. He made everything smooth and stress-free, and I will definitely be back to see him when my contract is up for renewal.
Vodafone is already an amazing network, but Farhan’s outstanding support made me love Vodafone even more. High commendation for a brilliant customer experience!
22 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Colin,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Most excellent service saved me money…
Most excellent service saved me money on new Sim only offer - Highly recommend this store.
17 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
An excellent example that customer…
An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+
Will be back for my wife's Christmas present in December.
4 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service at St Albans Vodafone
Great service at St Albans Vodafone. Thank you to Amz for sorting the problems out and giving a great deal.
4 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Aloysia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was extremely surprised in relation…
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.
3 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amz was lovely and helpful and i was…
Amz was lovely and helpful and i was very happy that I came in. Great price For Sim only and Home broadband package. Saved alot of money from Virgin.
1 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
"Hey Maggie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Nafisa
Nafisa
A lovely girl! A very efficient and patient helper.
Smily and very good at her job.
Thank you.
1 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Pat,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service stress free very efficient
Great service stress free very efficient
22 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Harry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helped by Nafisa today
Was helped by Nafisa today, was very happy and helpful 😀
20 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
If every Vodafone store had a Farhan, there would be a reason to keep going to the high street
As a lifelong Vodafone customer who strayed to a competitor for a better deal and better coverage abroad, I recently found myself looking at coming back. I went into the Vodafone store in St Albans to see what they could offer, and I genuinely could not have spoken to a better person than Farhan.
Farhan is exactly the sort of person Vodafone should copy and paste into every store. Welcoming, understanding, personable and genuinely driven to find the right solution for the customer. At no point did it feel like he was simply trying to sell me something. He listened to what I actually needed, explained the options clearly, talked me through exactly how the process would work and made it very clear that if I had any issues afterwards, I could simply come back into the shop and speak to him.
What also really stood out was his motivation. He is ambitious, wants to progress and clearly takes pride in what he does. That comes across immediately in how he communicates and how seriously he takes helping the person in front of him.
With so much discussion about the future of the British high street and whether physical stores still have a place, people like Farhan are exactly why they do. A website can give you a price, but it cannot give you the level of reassurance, understanding and personal service that he did. If there were a Farhan in every Vodafone store, there would be a very good reason for people to keep walking through the door.
The interaction was so positive that I have since spoken to members of my family about getting their next plans through Vodafone, specifically through Farhan.
An incredibly well-rounded, motivated guy and the epitome of what good customer service and good salesmanship should look like. Vodafone should make sure they hold onto him.
13 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey there,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by Amz
Excellent service by Amz - Provided us a great Bundle deal on a new phone and tablet. Very Patient and trustworthy. Highly recommended.
13 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Freda,
Thanks for the lovely review and fantastic support for Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service from Amz
First class service from Amz. Very pleased with service received.
13 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey ward,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
AMZ and Farhan were really useful in…
AMZ and Farhan were really useful in helping me reduce my phone bill! Thank you for your help!
11 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Daniela,
Thanks for the lovely review and fantastic support for AMZ and Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent friendly service
Excellent friendly service. The team has helped me to sort out plans for all my family, which has not been straightforward, but they have all been patient throughout
7 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Westcott,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best experience in store I’ve had with Vodafone
Had the best experience with Amz today in store at the St Albans branch!! Made the whole process super easy and he was super happy sending as much time as I needed to go through all of my options!! - high recommend coming into this store - the whole team were great!! :)
1 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Tom,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - St Albans
Hey Naomi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful and explained very…
Very helpful and explained very carefully. Amz was fantastic
22 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Angela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service in St Albans store
Walked in to St Albans store to sort issues and renew contract.
Nafisa was extremely helpful and helped us to sort all our glitches on my husbands phone and also find a good deal on a new contract.
Thank you Nafisa!
19 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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