Vodafone UK - St Andrews Opiniones 

115
TrustScore: 5 sobre 5

4,8

114 Market Street, KY16 9PB St Andrews, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - St Andrews

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 114 Market Street, KY16 9PB, St Andrews, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(115)

39.826 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ended up with more than I started with…

Ended up with more than I started with for less money!

19 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Clare,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ryan was fantastic help

Ryan was fantastic help, great advice and explained everything to a top tier standard, lovely lad

16 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hi Finn,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped into store and was met with…

Popped into store and was met with Aaron, I didn’t know what I was doing or wanted to do , Aaron soon when thru all my options explained everything in detail and made the whole process so simple for me. Thank you Aaron for your patience and exceptional customer care ☺️ I left feeling a very valued customer!

13 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Marilyn,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in for a tablet and a new sim…

Went in for a tablet and a new sim plan, Danny was a great help and got me exactly what I wanted!

18 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey L-G,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Danny was a great with helping me pick…

Danny was a great with helping me pick out a tablet for myself, very knowledgeable and friendly.

18 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

We're happy to hear that you had a great experience and that our agent's knowledge and friendliness were helpful in choosing your tablet.

Thanks for your review,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Customer service from Ryan was…

Customer service from Ryan was excellent really helpful

18 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hi. We're happy to hear about the excellent and helpful customer service you received. We appreciate you sharing your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 2 estrellas sobre 5

Unstable broadband network

I have been using Vodafone’s broadband services for a year. It used to be fine in the sense that network outage was rare. However, this has been happening more than often since this month started. I have no idea why. Whenever it happened, I had to reboot the modem and wait for minutes for it to resume normal. This is not satisfactory. I am sharing living space and so an unstable network would lower motivations to stay, which would have financial ramifications for me.

18 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hi. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. We recognise the inconvenience this causes, especially with shared living spaces and potential financial impact. Please contact our broadband team at 0333 304 0191 or via Live Chat: http://vodafone.uk/2LCJiTm, so we can investigate.

Alternatively, we would recommend heading over to our 'Check my service' online tool https://vodafone.uk/3lf0Jx8 - select the 'Broadband' option and enter your postcode. You'll also be able to run a test to check for faults with your broadband connection by selecting the 'Check my connection' button – you’ll need your My Vodafone login details to do this.

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Ryan

Excellent service from Ryan. Thank you.

15 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aaron was super helpful for a third…

Aaron was super helpful for a third time! Made my trip to Vodafone so pleasant!!

17 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hi Lily. Thank you for your review for Aaron. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Five stars for Aaron!

Coming from overseas to an unfamiliar country by myself has had many difficulties, but I am pleased to say that my experience here at Vodafone is certainly not one of them. I initially came here to help my friend set up her permanent phone plan and I was given the utmost respect and wonderful treatment, and I must say the seating is quite comfortable. When I returned to get my permanent plan, the process was easy and enjoyable as Aaron the Sales Advisor is extremely personable and quite a good friend of mine after this experience. He even signed my flatmate and I's contract as a witness! Five stars for Aaron!

7 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

International Student

as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is the GOAT and if you feel the same way, feel free to say thank you with an iced white chocolate mocha from Starbucks.

6 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Daniel was wonderful!

Daniel was great! Super informative and generous with his time

24 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Catherine,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ryan very helpful.

Ryan was very helpful and got us sorted.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Karen,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ryan was very helpful with everything…

Ryan was very helpful with everything much appreciated

20 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hi David! We're happy to hear that our assistance was beneficial. We appreciate you taking the time to share your positive experience with us!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and patient.

Very helpful and patient.

23 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Ryan today as I…

Excellent service from Ryan today as I did an upgrade to my phone. Highly recommend 👌

17 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Tom,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aaron was absolutely amazing with his…

Aaron was absolutely amazing with his assistance in setting up my new phone for me. Data transfer and giving me simple information on the new phone made life so much easier than having to try and read the small print of the user instruction guide.
Top class assistance.

15 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Ken,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. Answer all my questions.

12 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Sorada,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic friendly staff went above and…

Fantastic friendly staff went above and beyond to help! Ryan was nothing but patient and polite. Nothing was a problem

10 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Aileen,

Thanks for your review. It's delightful to receive such nice comments.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and professional.

27 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - St Andrews

Respuesta de Vodafone UK - St Andrews

Hey Robert,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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