Vodafone UK - St Helens Opiniones 

181
TrustScore: 5 sobre 5

4,9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

181 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(181)

40.576 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Colin was great help

Colin was great help, I always get sorted out with excellent customer service always very helpful

18 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Marie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

absolutely brilliant very helpful and…

absolutely brilliant very helpful and reliant and gave very useful information! :)

8 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Rachel,

This is lovely feedback for our St Helens store. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

awesome service

awesome service. Friendly supportive knowledgable and quick and easy! Thank you 🤩

9 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hey Louise,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from John and gavin…

Excellent service from John and gavin thanks

7 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

John was extremely helpful.

6 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Ron,

Thanks for taking your time to leave this review for John.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Thank you for helping with my phone…

Thank you for helping with my phone today john is a gentleman

23 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hey Linda,

Thanks for the feedback and support for John, this is great to hear!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gavin + John

Gavin + John - absolutely brilliant service 11/10

8 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Saved me loads of money

2 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helped transfer everything onto new…

Helped transfer everything onto new phone

18 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Barb. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very Helpful

17 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Chris,

Thanks for taking your time to leave this review,

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Fabulous service from all the staff…

Fabulous service from all the staff from start to finish in the St Helens store.

Made changing my phone quick and easy hassle free. Explained the process thoroughly and was patient with me. Been going to that store for a good few years and would recommend anyone to go into them.

Happy customer x

13 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Thanks for your fab feedback Eleanor. It's great to see our team in St Helens were so helpful and explained everything for you.
All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

As a self confessed technopobe

As a self confessed technopobe, employee helped greatly in the process of deciding on a new phone deal for our son. Gave several options and addressed any concerns. Several days later revisited store on an unrelated App matter which wasn't related to the contract sold, but same assistant was still very obliging (30Aug2023 & 02Sep2023) excellent customer care in St.Helens branch

2 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Nic,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful gentleman

Very helpful gentleman. He couldn't do enough to help. I am not a tech person and I wasn't made to feel inadequate in any way. Lovely way about him

2 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Scott,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Guys

Guys, very helpful in store

1 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to see about home broadband

Came in to see about home broadband. Gav did a great job, asked about how many devices I was using. Really nice experience - unfortunately no full fibre where I live

16 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi. Thank you for your review for Gav. It's always lovely to read great feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The young man l met was very helpful…

The young man l met was very helpful and understanding

7 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hey Tasha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful in store and made my plan…

Very helpful in store and made my plan cheaper

2 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hey William,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

John was extremely efficient and very…

John was extremely efficient and very happy to answer all our questions ,and sorted our new phones perfectly .

22 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Peter,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful John

John was so very helpful and friendly and gave us the best options for us, great lad xx

22 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hi Karen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

John was fantastic great advice Thanks…

John was fantastic great advice Thanks so much

14 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - St Helens

Respuesta de Vodafone UK - St Helens

Hey Sharon,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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