Vodafone UK - Stirling Opiniones 

193
TrustScore: 5 sobre 5

4,9

Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Matt at the thistle centre in Stirling is just the most helpful and patient man. Helped select the right package and phone for my needs and did so with consideration. A great shopping experience. Than... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have always used Vodaphone and so it is our 'go to shop'. We were greeted by Caitlin as soon as we arrived. We explained our requirement to upgrade my old mobile. She quickly researched our best op... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went into the Stirling location to query a switch from Three to Vodafone with both a device and separate sim upgrade. Both Caitlin and Alex were incredibly helpful explaining the various options an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Stirling

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(193)

41.308 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic host and very helpful with my…

Fantastic host and very helpful with my problem. Lindsey went out her way to get me the best deal i could get in my price range. Walked away a very happy customer

10 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Darren,

Thanks for the lovely review and fantastic support for Lindsey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt at the thistle centre in Stirling…

Matt at the thistle centre in Stirling is just the most helpful and patient man. Helped select the right package and phone for my needs and did so with consideration. A great shopping experience. Thank you

9 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Jan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from Susie

Susie, the store manager was exceptionally helpful today. Firstly she sorted my problem with my apps then talked me through the options for my new phone. She was very patient and listened to what I wanted from my phone . I couldn't fault the service I got today. Thank you.

2 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Stirling

Hey Lizzie,

Thanks for the lovely review and fantastic support for Susie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Positive Upgrade and New Contract Experience

We went into the Stirling location to query a switch from Three to Vodafone with both a device and separate sim upgrade. Both Caitlin and Alex were incredibly helpful explaining the various options and made sure we left happy understanding our new contracts.

28 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Kaela ,

Thanks for the lovely review and fantastic support for Caitlin and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly, patient and helpful

We have always used Vodaphone and so it is our 'go to shop'. We were greeted by Caitlin as soon as we arrived. We explained our requirement to upgrade my old mobile. She quickly researched our best options, guided us through the process. The item was ordered to be delivered to our home (it arrived next day) Caitlin was very patient, gracious with two dinosaurs who are not tech savvy and gave us confidence to do the transfer of data ourselves. She also welcomed us back if we had any issues.We felt we got a good deal and great service so very happy. We did have to return with a small query and Matthew was able to help on that occasion.

24 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Susie was extremely helpful and…

Susie was extremely helpful and informative. She took time to explain everything really well.

18 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Stirling

Hey Malcolm,

Thanks for the lovely review and fantastic support for Susie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Caitlin was very helpful and quick to…

Caitlin was very helpful and quick to assist. Great service, thank you!

17 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Stirling

Hey Sachin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Help

Lindsey was very kind and helpful. It was easier to get my issue resolved with her around.

17 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Stirling

Hey Zohaib,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Susie is always a massive help

Susie is always a massive help, as are all the staff in the Stirling branch. Knowing that I can trust Susie to give me the best deal going is important. A credit to the company.

11 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Stirling

Hi David, thank you so much for your wonderful review and the amazing support you’ve shown for Nicola , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Great service from Lindsey in Stirling

Great service from Lindsey in Stirling. Fixing new broadband where i had messed my account up online.

12 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Stirling

Hey,

Thanks for the lovely review and fantastic support for Lindsey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Caitlin understood the reason for my…

Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.

8 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Joe,

Thanks for the lovely review and fantastic support for Caitlin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stirling service

I was visiting Stirling and called in to your shop.
I knew I needed to upgrade and much prefer face to face. I find looking online overwhelming.
Susie met me with a smiling face and endless patience and knowledge
Not only did I buy a phone but changed our home WiFi from EE.
The whole experience was perfect for me.

2 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Jacqui,

Thanks for the lovely review and fantastic support for Susie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Clunky process but excellent support staff

I was changing 4 phones to new contacts and the process was very clunky, the same process had to be repeated 4 times for some reason !!
Fortunately Matt was incredibly patient and helpful with this.

3 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Derek,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went for an upgrade at Vodafone…

I went for an upgrade at Vodafone Stirling and Caitlin helped me pick out a phone and plan that suited my needs. She was very nice, polite and easy to talk to.

28 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Robertson,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Found the experience stress free.

Found the experience stress free.
Well explained as I am of the older generation.
Thanks to Caitlin.

28 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Helen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly and approachable staff that clearly understood my issues.

I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars.
She fully understood my needs, and explained very clearly a very confusing situation that I was dealing with.

26 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was super friendly and helpful

Matt was super friendly and helpful

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Patricia,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lindsey at the Stirling branch went…

Lindsey at the Stirling branch went above and beyond to make the experience of switching my phone snag free and enjoyable. She provided an excellent service, guided me through every step and gave me advice I could trust. Thank you!

6 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Ho-Yi,

Thanks for the lovely review and fantastic support for Lindsey.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was very helpful

Matt was very helpful, made it a quick and easy process to set up our new wifi contract

6 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stirling

Respuesta de Vodafone UK - Stirling

Hey Grace,

Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Callum was a top class guy with…

Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other manager I can’t quite remember her name but she was very helpful too, we had a great wee chat also. I actually enjoyed my wee visit to Vodafone. Although stressed out when I got there. Top class customer service. Hope the managers meeting goes well and Rock those shorts mate. 🤝 all the very best.

30 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Stirling

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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