Vodafone UK - Stockton on Tees Opiniones 

145
TrustScore: 5 sobre 5

4,9

130 High Street, TS18 1AY Stockton on Tees, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Stockton on Tees

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 130 High Street, TS18 1AY, Stockton on Tees, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

145 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(145)

41.418 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I was very happy with my experience…

I was very happy with my experience today . The contract was set up and everything explained to me very well

26 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sidra and Ben we're absolutely…helpful Vodafone staff

Sidra and Ben we're absolutely wonderful they help me sort everything out..wonderful ..staff

19 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Hisla,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sidra and Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Martin really helpful and patient.

Martin really helpful and patient.

16 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey,

Thanks for the lovely review and fantastic support for Martin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic customer service

The store was recommended mainly because of great customer service and its true-Martin and Adrian are fantastic. We experienced and witnessed such professionalism and empathy. Martin was so caring and patient to the elderly and vulnerable customers who he helped today. He is an ambassador for the company and reflected all that is good when we visited the store today.

14 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Online vs store

Normally do all my upgrades online, was in town though I’d pop in store. I can’t praise the staff members enough in your Stockton store especially Martin. its so rare to find staff that actually engage with customers at a personal level. Thank you for your time and customer service you provide today for me and my partner.

14 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey tom
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fixed my original phone and also helped…

Fixed my original phone and also helped me to get a good deal on a new phone. Adrian was very polite and helpful, pleasant and professional, answered any questions I had and explained everything very succinctly.

13 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fast friendly gave me all information…

Fast friendly gave me all information needed

7 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Debbie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went In Vodafone Stockton today and was…

Went In Vodafone Stockton today and was helped by a lovely young man Liam , he helped me sort my new contract out for my phone and to get broadband as well Liam was so helpful and a credit to Vodafone

4 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Linda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came into Stockton store to get help…

Came into Stockton store to get help with iCloud services, all sorted thank you Adrian, excellent service.

30 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Sandra,

Thanks for the lovely review and fantastic support for Adrian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful and friendly!

Martin in the Stockton store was great today. He sorted my SIM swap quickly and made everything really easy. Friendly, helpful, and knew exactly what he was doing. Thanks Martin!

30 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Callum,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding Service

Very understandable towards my problem, very friendly when you speak to any one and always happy to help.
Adrian was so helpful and patient with me.
Thankyou

18 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went to the Vodafone shop to get my…

I went to the Vodafone shop to get my data transferred. This was done and the old phone reset as well ready to be handed over.

5 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Michelle,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went to Stockton Vodafone to order a…

I went to Stockton Vodafone to order a new phone, I decided to get the iPhone 14 and I got some discount as well. Going to collect next week!

4 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Commitment to customer service and a real human touch

Martin was genuinely the most lovely man. Amazing service and in double quick time a huge saving of over £25 per month. Brilliant

4 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Adam,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We popped to stockton to collect our…

We popped to stockton to collect our phone today and have our data transferred. This was done thank you very much!

4 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Olwen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came into Stockton store to see…

I came into Stockton store to see Adrian as I had an issue with my Google account. Got it sorted in under 10 minutes. Thank you!

27 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hi John,

Thank you so much for your wonderful review and the amazing support you’ve shown for Adrian—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I just popped into the vodafone ahop to…

I just popped into the vodafone ahop to have my call ringer extended. Fast and efficient service thank you.

25 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hi Peter,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service

25 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey Ekua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great help with all my questions.

Great help with all my questions.
Clear and helpful young man.

25 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went to see about a new sim or phone

Went to see about a new sim or phone. Assistant was extremely helpful in finding the best deal phone for me giving plenty of advice and transferring everything over to new phone. A real necessity for us older people!!

25 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Stockton on Tees

Respuesta de Vodafone UK - Stockton on Tees

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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