Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable
La empresa ha respondido
Localización
Cambiar localización130 High Street, TS18 1AY Stockton on Tees, GB
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Consulta las opiniones de los clientes
I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... Ver más
La empresa ha respondido
Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... Ver más
La empresa ha respondido
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Stockton on Tees
Escrito por la empresa
Información de contacto
130 High Street, TS18 1AY, Stockton on Tees, Reino Unido
4,9
Excelente
145 opiniones
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Called in branch as forgot password
Called in branch as forgot password
Martin dealt with it as it wasn’t straight
forward he had to contact Google to
retrieve my password he was absolutely
fantastic he also updated my phone
Can’t say enough how I appreciate all
he did , what great customer service
Absolutely recommend 100%
Thanks very much
28 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hey Martyn,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam the store manager gave excellent…
Liam the store manager gave excellent service today
3 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hey Lynn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I will like to say Liam is the best…
I will like to say Liam is the best store manager I have encountered in vodafone. And I want to say a very big thank you for the great service rendered in the course of my query.
22 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hey Robert,
Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
extremely helpful thank you…
Adrian was extremely helpful thank you for such a pleasant experience 5 star
8 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Jodie,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Martin has been excellent
Martin has been excellent, polite. Knowledgeable and helpful
8 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Paul. Thank you for your review for Martin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful.excellent staff
Super helpful.
Solved the issue I went in with and then saved me money on my contracts.
Friendly, professional and helpful
25 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Thanks for your fab feedback John, it's great to see we were able to help you save a little.
All the best, The Vodafone Social Media Team
Great Customer Service
Adrian was very well-informed, efficient, and friendly.
13 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi John,
Thank you for taking the time to leave us a 5 star review and the feedback about the great customer service you have experienced.
Thanks,
The Vodafone Social Media Team
Professional and quick customer…
Professional and quick customer service. Thank you so much.
26 de septiembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Jindrich,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Highly recommend
Went into vodafone Stockton today to set up a new phone for me and wife. Excellent service from sasha would highly recommend. Went above and beyond
12 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Alan,
Thank you for taking the time to review and sharing this feedback for Sasha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful would recommend
Sasha was really helpful in Vodafone Stockton with joining Vodafone. Would recommend highly!
12 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Patsy,
Thank you for reviewing and sharing this feedback for Sasha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly, helpful staff.
I visited the Stockton store to do an upgrade, and the staff were incredibly helpful and knowledgeable. They explained the differences between the iPhone 15 Plus and the 15 Pro Max, and helped me decide which model suited my needs the most. Ultimately I went for the Pro Max model. I can't thank them enough for their help. I'll be doing all future upgrades at this store. Thanks guys!
28 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi there,
We love to hear this! Thanks for highlighting what a great experience you had. Enjoy your new phone! (Great choice!)
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service above and beyond.
Went to renew a phone and Sasha was extremely helpful and knowledgable. She found the best deal and stayed 15 minutes after closing time to complete the contract to save us coming back another day. All of this done in a very pleasant manner no complaints about working after shop hours. A really good service which means I will be looking to use this branch again. Thank you.
18 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Sandra,
Thanks for this great feedback! We're delighted you ha such a positive experience and you managed to find an amazing deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great help at Stockton Vodafone
I went into Stockton store to upgrade to the newest iPhone. I was offered a trade in and this made the deal very attractive. Thank you for your help Stockton store.
19 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Sadie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Literally the worst mobile network I've…
Literally the worst mobile network I've ever been on its beyond dreadful sat at home with 2 bars of 3g have to walk 20mins down the road to get half decent signal it's everywhere poor signal yet my partner is on Three UK and he has 5 bars of 5g in our house and has excellent signal everywhere we are both on unlimited data packages and his package is £8 cheaper than mine I'm gone next week as my contract will have ended 2 years of awful signal in North East England UK it's unacceptable
31 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi James,
We understand how important it is to have the best coverage possible. We don't want to lose you as a customer. Please enter your postcode onto our Network Status Checker: http://vodafone.uk/nsc - It will show what coverage to expect where you are.
If it's showing a better expected signal than what you're getting and no known faults or maintenance, then please reach out to my team on Social Media.
You can do this through Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Very helpful
Adrian in the Stockton-on-Tees store was very helpful today, Very knowledgeable and gave us a great deal on an upgrade. Also helped my wife with her phone issues whilst in store, thanks again :)
2 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
First class customer service
Made to feel a valued customer
Took time to understand needs and discuss options
Not put under pressure
Helpful throughout
Top class
11 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hey Neil,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
I have had, at all times, excellent pleasant service
8 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Eleanor. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I popped into as a quick question
I popped into as a quick question, Sasha went above and beyond to help me out, she was so understanding and polite. Made my experience so much better thank you.
11 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Georgia,
Thank you for reviewing and sharing this great feedback for Sasha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
5 star service ⭐️
Sasha was such a star - so so helpful and super polite. She’s a credit to the store. Thank you so much!
17 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Stockton on Tees
Hi Sarah,
Thanks for reviewing and sharing this feedback for Sasha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Stockton on Tees
Hi Michael,
Thanks for this feedback for Liam. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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