Vodafone UK - Stroud Opiniones 

212
TrustScore: 5 sobre 5

4,9

56 High Street, GL5 1AS Stroud, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 56 High Street, GL5 1AS, Stroud, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(212)

40.120 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Been in to get my phone and internee…

Been in to get my phone and internee done and a bit cheaper. The lad charlie in there even did me a solid and moved all my data across for me. Helpful guys in there.

9 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hey Steve,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Mustafa

Went in to get a new broadband connection and the process was a bit complicated as I have just moved over to England, extra paperwork was required. Mustafa was patient, kind and friendly, which changed what could have been a frustrating situation into a favourable situation. Thank you very much for the fantastic and professional service.

9 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Fiona,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience, Mustafa was super helpful and took time and care getting my family the best deals for our new contracts

7 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hey Ash,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mustafa at Stroud branch

Mustafa was extremely polite, knowledgeable and helpful on both occasions that I visited the store. He discussed all my options and we discussed the pros and cons on different contract options

Thankyou

2 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good technical support with a smile

25 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Kevin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mustafa in Stroud was really helpful…

Mustafa in Stroud was really helpful and friendly, explained everything clearly and gave me a good deal.

19 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hey Emma,

Thanks for the lovely review and fantastic support for Mustafa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dale and Charlie were great in store

Dale and Charlie were great in store. They made my SIM only cheaper and had new home broadband. Great service in the Stroud store.

12 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi. Thank you for your review for both Dale and Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Zara and Charlie were fantastic…

Zara and Charlie were fantastic helpers, clear and honest with the information they were providing me. Will definitely be popping in again for upgrades.

24 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Susan. Thank you for your review for both Zara and Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Most helpful and knowlegable friendly…

Most helpful and knowlegable friendly service from assistant Luthor. Well done and thank you

18 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi there,

This is lovely feedback for Luthor. Thanks for your kind words and taking your time to share the experience

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Dan was excellent

Dan was excellent, friendly and helpful. Informative

12 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Consumer,

Thanks for your feedback for Dan.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Dan helped me with my upgrade and made…

Dan helped me with my upgrade and made it really straight forward and clear which gave me confidence going forward with my phone bill and contract

11 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Jay. Thank you for your glowing review for Dan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Adviser called Charlie helped me…

Adviser called Charlie helped me upgrade my daughters phone .very helpful ,clear and professional.
Gave clear and precise answers to all my questions.
Excellent service

17 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hey Robin,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thorough advice in a friendly Shop

What made my experience great was how friendly Dan was when I arrived in the shop. He talked me through all that I needed to know, there was no sense of pushy sales, just welcome and thorough advice. Dan talked me through my options, could explain everything to me clearly and effectively and we also had a good chat. What an excellent service to have in Stroud Town. So much better than hours sat on the phone. ☎️

16 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hey Natalie,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great face to face service in Stroud

Supportive, friendly, helpful face to face service. Thank you so much, Dan at Vodafone in Stroud.

16 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hey Rachel,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

All went really well

All went really well. very very helpful.
Dan is great

16 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hey Emily,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Spoke to Dan who was helpful

Spoke to Dan who was helpful, and knowledgeable. He Answered all our questions and nothing was too much trouble.

15 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi NIKKI,

This is a great review for Dan. Thanks for sharing how he helped you.

If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Kind. Patient and come highly recommended

Went in yesterday a complete mess. Was honest and needed support. These guys were brillent. Kind. Extremely patient and utterly amazing with my hugely interactive one year old. Highly recommend.
They were not remotely pushy about their services. Listened well and heard my needs. Thank you.

14 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Michaela,

This is such an amazing review for our Stroud store. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Dan was very helpful setting up my…

Dan was very helpful setting up my broadband

8 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Pete. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff were great

Staff were great, very friendly and knowledgeable about their products. Excellent customer service, would return again without hesitation.

19 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Sam. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Pleasant Young Man

Visited the store last week enquiring about a phone contract, spoke to a young lad named Dan who was very polite and helpful with my questions! Quick and efficient service!

16 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Stroud

Respuesta de Vodafone UK - Stroud

Hi Paige,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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