Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
La empresa ha respondido
56 High Street, GL5 1AS Stroud, GB
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Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
La empresa ha respondido
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Ver más
La empresa ha respondido
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... Ver más
La empresa ha respondido
I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... Ver más
La empresa ha respondido
Escrito por la empresa
56 High Street, GL5 1AS, Stroud, Reino Unido
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Soheila was very helpful with me today very professional with dealing with my upgrade today

Respuesta de Vodafone UK - Stroud
Popped into Vodafone in Stroud today, and had an excellent customer experience with Jack. He helped me upgrade my phone and was clear and friendly throughout the whole process, I’d really recommend him to help you!

Respuesta de Vodafone UK - Stroud
Great help from Liv in store today who helped me transfer my data onto the new phone I collected. She Made the process smooth and painless

Respuesta de Vodafone UK - Stroud
Soheila, Liv and Viktoria were so so helpful! Fantastic service all round

Respuesta de Vodafone UK - Stroud
Jack was very helpful. Very happy with service great phone and broadband.

Respuesta de Vodafone UK - Stroud
Soheila
Absolutely fantastic service and a credit to your company
Simon

Respuesta de Vodafone UK - Stroud
Jack upgraded my phone and helped me move all of my data from one phone to another without any issues. Very helpful

Respuesta de Vodafone UK - Stroud
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpful. Zaid sorted out another 2 year contract for me costing me the same as I am paying now. Another contented customer

Respuesta de Vodafone UK - Stroud
Olivia was very helpful and polite in sorting out the difficulties I had in receiving reception on my phone and reviewing my bills . Thankyou

Respuesta de Vodafone UK - Stroud
I'm with Talk mobile and got my phone elsewhere but Soheila in stroud was more than happy to help me get everything set up

Respuesta de Vodafone UK - Stroud
Thanks to Jack for rhe helpful advice. He took the time to explain to me the different offers available and found me a plan tailored to my needs.

Respuesta de Vodafone UK - Stroud
Jack made upgrading process easy! Finding the air plan deals to suit me, whilst matched a suitable phone along with trade in support to bring the fee down - great service thank you jack!!

Respuesta de Vodafone UK - Stroud
Booked an appointment to sort my phone and Billy was amazing. Got me set up ready for my holiday.

Respuesta de Vodafone UK - Stroud
Dan was really helpful in sorting my new phone out at a cheaper cost and doing my transfer for me. Much appreciated, great service

Respuesta de Vodafone UK - Stroud
Many thanks to Dan in the Stroud store today. He tried everything to resolve a data issue I had and identified the problem was with the handset. He didn’t have to do what he did, he did and it meant I was able to make an informed decision there and then. Many thanks.

Respuesta de Vodafone UK - Stroud
Had an excellent experience upgrading to my new phone in stroud! I was served by Jack, and he was incredibly helpful, knowledgeable and patient, made the whole process very smooth and easy!

Respuesta de Vodafone UK - Stroud
I visited the store with a view to replacing my phone. Jack helped me out with great advice and I now have a new phone for a great price.

Respuesta de Vodafone UK - Stroud
Really good experience, Dan was really helpful!

Respuesta de Vodafone UK - Stroud
Spoke to Soheila who upgraded my phone contract. Very helpful and friendly

Respuesta de Vodafone UK - Stroud
Came in to move over from EE and Soheila was extremely helpful and attentive to get us moved across swiftly and easily. Thanks Soheila!

Respuesta de Vodafone UK - Stroud
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