Vodafone UK - Sudbury Opiniones 

157
TrustScore: 5 sobre 5

4,9

1a North Street, CO10 1RB Sudbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 1a North Street, CO10 1RB, Sudbury, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

157 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(157)

40.576 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Phone

The advice and help was excellent

2 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Pauline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

GREAT SERVICE

Had to go into the Sudbury store as my fone died, luckily l was due to upgrade and Kurt dealt with me, he was great, helpful, friendly knowledgeable, as lm older l don't always understand how to do things, but he sorted me out. Had to go back a couple of days later as l wasn't getting on with the one so once again he sorted me out even though he was busy, great at multi tasking, l once again gotcsorted to a fone l liked. So big thank you to Kurt and well done great customer service, much appreciated.

28 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Lesley ,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kurt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and patient staff

Very helpful and patient staff, fixed a problem with my phone until I could upgrade Monday 🤩🤩🤩 Thank you so much

23 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Carol. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was made to feel welcome

I was made to feel welcome, got served straight away by Kurt and a new lady doing training. They found the best deal for me and I am very happy

23 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Neil. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Every body great

19 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Mandy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ash was great

Ash was great. He always helps my and my nan.

19 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Lilly. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ashley was super helpful and friendly…

Ashley was super helpful and friendly and made the whole experience so easy. He is a credit to your organisation.

10 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Lisa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Help from Vodafone Team Sudbury

Ash and Kurt helped me big time. Lost my phone and both gents helped be get back up and running.

9 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Graham.

We're happy to hear that our agents Ash and Kurt were able to help you when you lost your phone.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful polite friendly

Very helpful polite, friendly 100% helpful

5 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Stephen, we are pleased to hear about your fantastic recent experience. It's great to hear everyone was so helpful and friendly. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service always been good ash is…

Amazing service always been good ash is really helpfull

5 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Ruby,

We appreciate you taking the time to leave us this wonderful review. We're happy to hear that our service has been helpful for you.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The store staff provided exceptional…

The store staff provided exceptional service, selecting the optimal tariff and configuring my device for immediate use.

30 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Elliott,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ashley was an amazing help with me the…

Ashley was an amazing help with me the first time I walked in and got a quote that I definitely had to come back and go with the plan we spoke on, super friendly and efficient. Thank you all highly recommend!

5 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Blerta,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ashley —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really helpful and friendly staff!

Really helpful and friendly staff!

5 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ash is a great technical advisor

Ash is a great technical advisor. His assistance was much appreciated

22 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Patricia,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service as usual from these…

Excellent service as usual from these two guys. They never fail to help me get the best deal and always happy to give advice. Thank you Ashley and your colleague

18 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, friendly and saved us money

19 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Julie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Visited Sudbury, Suffolk

Visited Sudbury, Suffolk Vodafone this week to upgrade my mobile and obtain a contract mobile for my husband.
Ash was brilliant and very patient with us, given we are not very technical!! Would highly recommend this branch 😊

14 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Christine,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5 stars

Recently, I visited my local Vodafone and was thoroughly impressed by the exceptional service I received. The staff were incredibly helpful and well-informed, guiding me through the various options with patience and clear explanations. They took the time to understand my needs and preferences, ensuring that I left with the perfect phone for me. The level of customer service was outstanding, making the entire shopping experience pleasant and stress-free. I highly recommend this shop to anyone looking for top-notch assistance and a friendly atmosphere. Five stars all the way!

31 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hey Ronald,
 
This is fantastic to hear! We really appreciate the feedback. It brings us great joy to know you had an amazing experience in shop.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Fast and efficient service dealt with…

Fast and efficient service dealt with my requirement in a pleasant manner.

22 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Sudbury

Respuesta de Vodafone UK - Sudbury

Hi Simon,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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