We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
La empresa ha respondido
Localización
Cambiar localizaciónUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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Consulta las opiniones de los clientes
We had an excellent service from Simran. She found us the best deal to meet our requirements and explained everything well.
La empresa ha respondido
Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... Ver más
La empresa ha respondido
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Voda... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Swindon
Escrito por la empresa
Información de contacto
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Reino Unido
4,8
Excelente
370 opiniones
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Excellent customer service
Excellent service and professional conduct on the solutions on offer.
Stephen was the support staff helping me to renew my service contract.
2 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Dr Falaki,
Thanks for the lovely review and fantastic support for Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and easy
Quick, easy, no nonsense. Got exactly what I came in for as usual, with great friendly staff
25 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
thank you Georgia
5 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Thanks for the review Ray,
Vodafone Social Media Team
Great Customer Service!
What made my experience great was the customer service!
The staff member Conor was impeccable at explaining everything in my contract in a clear and concise manner as well as answering my questions. Overall he was extremely helpful and kind and I was absolutely delighted with the great customer service!
31 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Taylor,
Thanks for the lovely review and fantastic support for Conor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have been a Vodafone broadband…
I have been a Vodafone broadband customer for since last 3 years; I started facing issues 1 year later. I am out of my Vodafone contract since October 2025. Now I left my old rented home on May 19, 2025 .When I requested for a disconnection with Vodafone on 25 April 2025 they told they could only disconnect on 26th May 2025. So I agreed, and they raised the disconnection request. I got a confirmation email and a sorry to see u go email on the same day from Vodafone. Then After 3 weeks, on May 14, they took the bill for June and send another confirmation email saying i am disconnecting services on 27th of June. When I approached the Vodafone support, they didn't have any clue they escalated to 3 different teams, wasted 3 hours in chat and later they told I wouldn't be able to disconnect because the new tenant raised an connection request with another vendor, and hence I need to continue to pay the bill until they find the issue. So I removed my debit last week, as I am not using the internet, and moved out of the rented house on 19th MAY. although I already lost the payment taken for June month .
The reason is so silly; I don't know how a reputed company can behave in a stupid way. After all these conversations, the customer care team is asking me to take a mobile data plan which looks like they are least bothered about their customer concerns rather than selling their product. Now I can see a couple of bills have been generated till July 2025 hope they will continue for an infinite number of day even though they don't have any connection. I am not sure what to do. Do I need to go to consumer court or complain about this to Ofcom? Anyone, please advice .
15 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Anoop,
I'm really sorry to hear about your frustrating experience. Thank you for reaching out and sharing your concerns regarding home broadband disconnection and payments. We sincerely apologize for any inconvenience this may have caused and appreciate your feedback.
For any assistance, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Stephen helped me set up a contract
Stephen helped me set up a contract. Spoke me through all options. Was generally a friendly guy!
2 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hi Elyse ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Stephen —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Stephen was a fantastic help
Stephen was a fantastic help, advised me/helped me understand when I didn't couldn't rate a better person.
2 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Kirsty,
Thanks for the lovely review and fantastic support for Stephen,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Simran today
Great service from Simran today in the Swindon store. Went above and beyond to help us and nothing was too much trouble. Thank you!
1 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Vicki,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We went to Vodafone which is in Swindon…
We went to Vodafone which is in Swindon town ,Mac was very helpful and gave us a great deal of, really happy with it . Thank you Mac
19 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Cyprien,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Swindon
Hey Esther,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Let me know that as a customer I can…
Thanks for reassuring me that as a customer I can take my time
As a neuro divergent person this made all the difference to my experience
We got through a lot of set up changes to broadband and Sims effortlessly
Thank you
12 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgia was wonderful couldn't fault…
Georgia was wonderful couldn't fault her, despite terrible systems dragging out the process.
You'd think Vodafone would invest more in their systems for such a bug company
Again couldn't fault Georgia and the rest ot the store team
9 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Lottie,
Thanks for the lovely review and fantastic support for Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Conor was very helpful and answered all…
Conor was very helpful and answered all of my questions. The process was easy and quick very good customer service.
5 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Izzy,
Thanks for the lovely review and fantastic support for Conor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Swindon
Hey Jess,
Thanks for the lovely review and fantastic support for Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgia has been very helpful with…
Georgia has been very helpful with getting us a new phone
3 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgia was excellent
Georgia was excellent, wonderfully helpful. Thank you for everything, you were great.
21 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience with Kick Start customer service
I had a fantastic experience with Vodafone broadband customer support. The specialist Eman (I hope I spelled her name correctly) I spoke to was incredibly helpful in sorting out my broadband over the phone. She guided me step by step through the installation process, and I genuinely felt her support throughout. Thanks to her clear explanations and professional guidance, the entire setup took less than 20 minutes. She truly knows her job and made everything so smooth and stress-free. I'm really glad I was connected to her and not someone else. She’s a real professional!
16 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Lana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Made my day with great service and the…
Made my day with great service and the best deal.Thank You Stephen
Your a Star
15 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Ab’s Tavares,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Georgia Helpful knowledgeable and nice
8 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Frances,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service.
Excellent customer service.Lucy,Max, Georgia, Saubz from the Swindon store are amazing, always going above and beyond to help with a smile, nothing was too much of a trouble. Definitely would recommend this branch to friends and family. They are the reason why I will keep coming back for all my future purchases.
5 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Swindon
Hey Nathan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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