Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... Ver más
La empresa ha respondido
116 The Border, TF3 4AE Telford, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... Ver más
La empresa ha respondido
Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... Ver más
La empresa ha respondido
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... Ver más
La empresa ha respondido
I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... Ver más
La empresa ha respondido
Escrito por la empresa
116 The Border, TF3 4AE, Telford, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Luke was very helpful and sorted out our problem very efficiently.

Respuesta de Vodafone UK - Telford
Chris who we dealt with was extremely helpful and informative.

Respuesta de Vodafone UK - Telford
My husband and I called into shop today to get my husband SIM card out and Chris was very very helpful and I told him I had to go to O 2 to sort mine and bless him he did mine for me and I’m now with your company now I cannot say enough about this lad we r both in our 70 he was absolutely brilliant and so understanding we will b back thank you Chris x

Respuesta de Vodafone UK - Telford

Respuesta de Vodafone UK - Telford
Dan was very helpful when setting up my new contract! Very friendly and nice :)

Respuesta de Vodafone UK - Telford
Amazing service from Luke thank you

Respuesta de Vodafone UK - Telford
Luke did an amzing job very happy

Respuesta de Vodafone UK - Telford
Spoke to Dan who was fantastic with helping me upgrade my phone and air plan. He made everything very easy to understand and explained every choice available to me, I'm very happy with my new Google pixel 10 pro. Great customer service would highly recommend Dan.

Respuesta de Vodafone UK - Telford
Luke done great job in the store at Telford Centre

Respuesta de Vodafone UK - Telford

Respuesta de Vodafone UK - Telford
Luke was very professional and friendly Very knowledgeable about the products available and a pleasure to deal with

Respuesta de Vodafone UK - Telford
I came in to speak to an assistant about getting a new battery in my old phone.
In stead I decided to get a new one, as I couldn’t be without one, while it was being done. I have heart conditions and needed to have a phone for emergencies at all times. The young man I spoke too was lovely. His name was Tom. I’m a pensioner and am not very good at technology. Tom was brilliant, he was very polite, kind and patient. He showed me a number of options that I could afford and never once tried to upsell me anything that I didn’t want or need.
Thank you Tom for you help and understanding.

Respuesta de Vodafone UK - Telford
Luke served us at Telford . He sorted out our 3 phones. He was polite ..knowledgeable and a pleasure to be served by. His suport team on the day we also polite accommodating.

Respuesta de Vodafone UK - Telford
I got phone from this shop yesterday I the customer service was 10/10 I couldn’t hold it in so I had to come and say it I really appreciate it thank you so much

Respuesta de Vodafone UK - Telford
Luke was brilliant and made me feel very welcome I would definitely come back.

Respuesta de Vodafone UK - Telford
Mac was a superstar helped me through all issues and also is saving me money !! A real Hero!!

Respuesta de Vodafone UK - Telford

Respuesta de Vodafone UK - Telford
Was served by Luke today just needing to change to Vodafone from my current network, he was helpful, polite and engaging which made the whole experience easy and stress free.

Respuesta de Vodafone UK - Telford
I was met at the door by Tom , who patiently ,kindly and very clearly explained the several alternatives I could chose from that would fit my requirements.
I returned an hour later and was then served by Luke and my new account was set up .
I am very happy with their helpfulness

Respuesta de Vodafone UK - Telford
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.