Vodafone UK - The Strand Opiniones 

192
TrustScore: 5 sobre 5

4,9

408 The Strand,Covent Garden, WC2R 0NE London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - The Strand

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 408 The Strand,Covent Garden, WC2R 0NE, London, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(192)

39.826 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Came in late in the day to the Vodafone…

Came in late in the day to the Vodafone shop on Strand. Both the members of staff (Mourya and Sadie) made us feel welcome and were so helpful. They also stayed late after the shop had closed to finish our order. A real credit to the company, with the service and hospitality they give xx

6 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Thanks a lot for the insightful feedback Timothy, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from both Mourya and…

Excellent service from both Mourya and Sadia at the strand store London. Both took there time with us and stayed well past there closing time. Thx so much guys!!

6 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

HI Rachel,

We really appreciate the incredible feedback for Mourya and Sadia, it means a lot. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Abby was absolutely incredible couldn’t…

Abby was absolutely incredible couldn’t thank him enough for all his help and for being so quick at resolving the issue amazing customer service skills

19 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Charlie,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, kind and professional.

19 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service
Abhi was very helpful .

23 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Ju,

Thank you for taking the time to leave a review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

They were very helpful

They were very helpful. Omar helped me and my friend a lot and answered all our questions without hesitation.

21 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Mariami. Thank you for your review for Omar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Umar was Very helpful

Umar was Very helpful

21 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Elene. Thank you for your review for Umar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Abhi was very good with customer…

Abhi was very good with customer service and explaining everything to us. Gave us a good deal too for both of us

15 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Aayeshabi,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Advice and friendly service

Umar was very professional and exceptionally helpful. Great knowledge and advice was excellent.

18 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Eileen. Thank you for your review for Umar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Abhi and Anoch were amazing

Abhi and Anoch were amazing, made it much smoother experience than the other stores

5 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Yannick,

Thanks for sharing your fabulous feedback for Abhi and Anoch. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service, Abhi did everything for me, made everything every simple and easy!

3 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Liam, It's great to hear the agent took the time to explain everything you needed ☺️
Thanks, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very pleasant personal

Very pleasant personal, great attitude towards the clients, they helped me to change from Voxi to Vodafone

18 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Anastasia,

Thanks for your review. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Umar was great at his service.

Umar was great at his service.. 100% satisfactory

25 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Ovundah,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Manal at the store on The Strand, Covent Garden, London Was so helpful, friendly and knowledgeable. Resolved my issue quickly, with a smile. Thank you

24 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Faye,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I wanted to say what a lovely day I had…

I wanted to say what a lovely day I had visiting Vodafone strand. Umar was fantastic with the way he helped me with my contract, I have a disability talking at times but Umar was very good assistanting me.
I will always go back to him.

22 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Gary,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Abhi was amazingly helpful and gave…

Abhi was amazingly helpful and gave great advice.

18 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Indigo,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Abhi.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing experience at the Strand Vodafone

Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was helping me. He directly me clearly towards next steps in sorting out my problems and I am grateful that I came to this Vodafone in particular because Umar made the entire process so smooth. I will definitely come back to this specific store if I have any problems.

15 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hi Lorreta,

Thanks for your review for Umar. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Umar is a star

15 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hey Jamal,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Estella

Estella was very helpful she helped set up my voxi, she also went though contract prices which was very helpful that I can get after I set up my bank card

15 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - The Strand

Respuesta de Vodafone UK - The Strand

Hey Samina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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