Vodafone UK - Truro Opiniones 

355
TrustScore: 5 sobre 5

4,9

8 King Street, TR1 2RA Truro, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Truro

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 8 King Street, TR1 2RA, Truro, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

355 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(355)

42.866 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sam was amazing and very helpful

Sam was amazing and very helpful. He helped me change from android to iPhone. So friendly and helpful, helped me make an informed decision before switching and also helped us save money on broadband!! Thank you Sam!!!!

13 de septiembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aaron was very helpful and all the…

Aaron was very helpful and all the staff thanktou for tour help

8 de septiembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Danielle,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joey @ Truro

I called into your Truro branch today, to replaced my damaged phone.
Joey was fantastic..!!
She's very knowledgable, and was so helpful. She answered all of my many questions with proffessionalism.
A 10/10 experience.

7 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Truro

Respuesta de Vodafone UK - Truro

We're happy to hear that you had such a positive experience at our Truro branch. We appreciate your kind words about the assistance you received. It's great to know that the team member was knowledgeable and helpful. Thank you for your review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great friendly helpful

Great friendly helpful, Joey and Aaron were fab

7 de septiembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

We're so glad that you found our team members helpful and friendly! We appreciate you taking the time to leave us this great review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joanne was fantastic

Joanne was fantastic, very helpful and looked after me great will defo be coming back into store when my next upgrade is due

12 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Jamie,

Thanks for the lovely review and fantastic support for Joanne.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris provided us a great service yet…

Chris provided us a great service yet again. This was the second time I have taken out a new contract with him & he’s been amazing.
Thank you so much yet again.

10 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Megan,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris was extremely friendly and…

Chris was extremely friendly and knowledgeable and was able to give fantastic advice

10 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Ian,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris in the Truro branch was extremely…

Chris in the Truro branch was extremely helpful! Thank you Chris!

10 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Shannon,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great sales assistant

Great sales assistant

9 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Lauren,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

First class service. Thankyou Aaron

7 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Jeremy,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

10/10 and some 🙏👏 Joey 💗

Myself and my brother came into branch yesterday (4/08/25) to salvage some precious memories made on his phone that got dropped and just shut off. The memories were of a nature, that was soo paramountly important to both him and myself and his family. We sadly lost our father last Thursday Morning and we all 😔 waited in the wings as the private ambulance was getting themselves ready. We played our fathers guitars, as brothers in mourning and not even two hours after his passing we were pouring our hearts and souls into music, as we always have.

Long story longer we had the absolute pleasure of meeting Joey.
She was such a light for us both in the darkest of days since dad sadly had to go.

We could not be more thankful to everything she done for my brother and his phone, and walking us through his upgrade and receiving the precious memories we made that early morning.

Thank you Joey and you'll always be in our hearts for your love and professionalism and kindness.

Vodafone Truro are soo lucky to have you as is every customer, that is lucky enough to be in your care.

Thank you once again
🙏💖

4 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hi Chaz,

Thank you so much for your wonderful review and the amazing support you’ve shown for Joey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joey Was Incredible

Joey was absolutely amazing from the moment I sat down with her and explained my issue to the moment she handed my new phone over to me that she fully restored with my old broken phones apps and data. So appreciative of all her help and couldn't have asked to have been dealt with by a better member of staff.

4 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey George,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aaron was amazing

Aaron was amazing, so caring and helpful chiding new phone and iPad. Highly recommend.

2 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Truro

Respuesta de Vodafone UK - Truro

Hey Angela,

It's fantastic to hear that Aaron was able to help you. We truly appreciate your feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really helpful and amazing…

Really helpful and amazing communication. Aaron has been absolutely amazing explaining each process and the details of what happene.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Alicia,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Maddie was amazing

Maddie was amazing! Thanks Maddie for your patience and thorough service. We’re both deaf and Maddie made the service fully accessible and safe. Maddie went above and beyond - thank you.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Jonny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service by Maddie!

I was served by Maddie near the end of her shift. She was very knowledgeable, and she was able to price up the phone I wanted straight away without any fuss. The price was great, and listened so my needs. I had lost confidence in another brand and maddie gave such a superb service that I went ahead with the offer.

26 de julio de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey Molly,

Thanks for the lovely review and fantastic support for Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aaron stopped my discount from expiring…

Aaron stopped my discount from expiring on a new sim plan. Thanks for all the advice and look forward to seeing you in 2 years for another great deal.

23 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Truro

Respuesta de Vodafone UK - Truro

Hey Roger,

Thank you for the wonderful review and the great support you’ve provided to Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joey in Truro was absolutely amazing…

Joey in Truro was absolutely amazing with my anxious daughter who was getting a new phone, she was so kind and patient and reassured who throughout the process 😃

21 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Truro

Respuesta de Vodafone UK - Truro

Hey Judith,

Thanks for the lovely review and fantastic support for Joey.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joey gave us an absolute 5 star…

Joey gave us an absolute 5 star service. She was very supportive of all of our changing requests helping a family of 5 swap phones / contracts etc. Patience must be Joey’s middle name! We are visiting from Norfolk ~ Joey entertained us with local knowledge while we waited for phones to transfer.

16 de julio de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Truro

Hey June,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Aaron.

Excellent service from Aaron.

16 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Truro

Respuesta de Vodafone UK - Truro

Hey Oliver,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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