Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... Ver más
La empresa ha respondido
The Galleries SC, NE38 7SD Washington, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... Ver más
La empresa ha respondido
Fabulous service from the bold man i have forgotten his name but he helped me rectify a problem that has been going on for some time Thank you so much
La empresa ha respondido
Matt was very helpful and friendly. He gave good advice for what was best for us.
La empresa ha respondido
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... Ver más
La empresa ha respondido
Escrito por la empresa
The Galleries SC, NE38 7SD, Washington, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Was served by Paula, amazing service as always x

Respuesta de Vodafone UK - Washington Galleries

Respuesta de Vodafone UK - Washington Galleries
Paula was lovely and very helpful

Respuesta de Vodafone UK - Washington Galleries
Paula was so lovely and helpful

Respuesta de Vodafone UK - Washington Galleries
Great service from Natalie sorting out my phone

Respuesta de Vodafone UK - Washington Galleries
Called in to initially discuss an issue I had with my son’s account and dealt with Paula. I then asked about my current phone package and ended up renewing my phone contract and came away with a new IPhone and better contract than I was initially paying for a sim only deal.
Paula explained everything clearly and nothing was too much work for her. Unfortunately in this day and age everything is directed for people to deal with online ‘machines’ but actually having a one to one in person experience is far better for people like me.
I don’t generally leave online reviews simply because the majority of people doing their jobs are simply just doing that BUT Paula went out of her way to help get me the better deal and I came away feeling I had received excellent customer service.
So a big thank you goes to Paula @ Vodafone Washington Galleries store. It was like dealing with the old fashioned type of customer service we all used to receive years ago.

Respuesta de Vodafone UK - Washington Galleries
Paula was amazing as always thank you

Respuesta de Vodafone UK - Washington Galleries
Paula was really lovely and helpful, went above and beyond in assisting me and I had total confidence in everything she did for me. Thank you so much

Respuesta de Vodafone UK - Washington Galleries
Simon helped me with a data problem on my phone. Been struggling to get service all weekend and he sorted it out for me. Also helped to show me how to back up and store photos to free up space on my device. Really really big help and cant thank him enough.

Respuesta de Vodafone UK - Washington Galleries
Kieran helped me get my sim registered and up and running for my campervan, thanks very much

Respuesta de Vodafone UK - Washington Galleries
The service delivered by Craig @ Washington was outstanding.
Nothing was too much hassle, he went above and beyond in his customer service.

Respuesta de Vodafone UK - Washington Galleries
Cannot recommend Craig enough to help you out, cheers for the upgrade from XR to 16 Plus!

Respuesta de Vodafone UK - Washington Galleries
Whenever we have any issues or just general questions Vodafone at Washington galleries is always our go to. Craig is now very familiar with us from our visits over the years, and he always provides the most friendly, down to earth and informative service. He is a credit to the store and exceptional at his job.

Respuesta de Vodafone UK - Washington Galleries
Craig was really helpful and went above and beyond. Unreal service and experience. Highly recommend. 5 star !!

Respuesta de Vodafone UK - Washington Galleries
Went into store too check my contact spoken too a nice sounding lady as I am blind called Paula

Respuesta de Vodafone UK - Washington Galleries

Respuesta de Vodafone UK - Washington Galleries
Paula has been amaazing as always vest customer service in the shop

Respuesta de Vodafone UK - Washington Galleries
Really helpful and speedy set up of new broadband thank you Paula :)

Respuesta de Vodafone UK - Washington Galleries
Paula's service today was excellent and friendly

Respuesta de Vodafone UK - Washington Galleries
I was seen by Craig in the Washington Galleries store, and he couldn't have been more helpful! Amazing customer service from him and he took so much time helping me understand everything. A stellar representative, 10/10 service.

Respuesta de Vodafone UK - Washington Galleries
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.