Vodafone UK - Wellingborough Opiniones 

256
TrustScore: 5 sobre 5

4,9

45 Cheese Lane, NN8 1EX Wellingborough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rush was very kind and patient with my elderly mum who has Parkinson's disease. Great guy, experienced and explained everything very clear for my mum.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Wellingborough

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 45 Cheese Lane, NN8 1EX, Wellingborough, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

256 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(256)

40.694 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jordan helped me fix my phone

Jordan helped me fix my phone, massive thank you!!!

9 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Joyce,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mr Raj at Vodafone Wellingborough

Mr. Raj was incredibly helpful during the change of my phone process. Great thanks to him and his amazing level of support and the service.

5 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Andrey,

Thanks for the lovely review and fantastic support for Raj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Upgraded to new phone today and had…

Upgraded to new phone today and had expecting service from Raj help me set my new phone up and tranfer data

5 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Mr Patel,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went to Vodafone to see Raj

Went to Vodafone to see Raj. He sorted me wife nee sim.card out. Service was great always see Raj the Store Manager.

5 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Dave,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan Charles (Wellingborough branch) was…

Jordan (Wellingborough branch) was extremely helpful this morning; he was knowledgeable, patient and personable. He transferred data as requested from one phone to another; nothing was too much trouble. He is a valuable asset to the team ; well done; he made two old people very happy!

1 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Andrea, ​

Thanks for the lovely review and fantastic support for Jordan ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was a very nice helpful young…

Jordan was a very nice helpful young man .

19 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Dorothy,

Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service, very professional. Worked around a problem encountered and sorted me with a new phone. Thankyou.

18 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Tom,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

i had a new phone and hadn’t been able…

i had a new phone and hadn’t been able to connect it , Jordan had me up and running within minutes, really friendly and helpful

14 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Knowledgeable helpful staff!

Jordan was exceptionally knowledgeable, polite and helpful.
He was able to advise me on the best deal and then kindly set up my new phone by transferring everything.

13 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey there,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at
vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Misleading 5G Coverage – Signal Is Practically Useless in NN8 2PZ

Vodafone claims that 5G is available in my area (NN8 2PZ), but the actual signal performance tells a different story.

I’ve tested the speeds in multiple nearby postcodes and got reasonable results (for example, 48 to 55 Mbps in NN8 1HX, 1HH, and 1EY). However, in NN8 2PZ, I’m getting speeds as low as 10 Mbps, despite my phone showing a 5G connection.

It feels like a 5G signal is being advertised just to tick a box, but in reality it is practically unusable where I need it most. This is misleading and very frustrating, especially when I chose Vodafone based on their advertised coverage.

Also note: Vodafone support has told me there is no 5G coverage in my area. This further proves how misleading the signal indicator is and raises questions about the accuracy of their advertised coverage.

8 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Jaisal,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. However, 5G coverage in NN8 2PZ is limited and outdoors only and same can be checked here on our website: https://www.vodafone.co.uk/network/status-checker. I recommend reaching out to the calling teams if you need further help by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan sorted me a Simo

Jordan sorted me a Simo, happy customer

8 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Darryl,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Saff at Wellingborough branch was…

Saff at Wellingborough branch was extremely helpful and sorted out my problem with my phone.

6 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey lucy,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lost my phone on holiday

Lost my phone on holiday, tried to get it sorted while I was away but with no success, came home and went to wellingborough store and spent a good hour with JORDAN and finally got it sorted thanks

5 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Simon,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We had very amazing experience

We had very amazing experience. Raj look after us and help as a lot we came out very happy and satisfied. Thank you so much Raj

24 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hi. It's great to see you're pleased with the customer service from our Vodafone team and Raj in one of our stores. Thank you kindly for leaving this brilliant feedback

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Saff was really helpful with checking…

Saff was really helpful with checking why my signal keeps dropping in and out. Great customer service 🙂

11 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Cj campbell,

Thanks for the lovely review and fantastic support for Saff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rush helped me with my upgrade for SIM…

Rush helped me with my upgrade for SIM card. Gave me very good deal.

Thanks

1 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Catalin,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rush was very helpful

Rush was very helpful. We had a few problems with regards to a recent change of address but everything was explained and checks needed to be carried out. The next day we received a call as the checks were all done and we returned to the store to complete the formalities and collect our new phones. Very pleased with the service.

1 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey there,

Thanks for the lovely review and fantastic support for Rush. It is always a pleasure to read such positive feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Raj was great he set up my new phone…

Raj was great he set up my new phone and help me reset password for app I cudnt get into. Very helpful.

1 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Samuel,

Thanks for the lovely review and fantastic support for Raj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was looking for another contract for…

I was looking for another contract for my son and rush helped find the right contract for him with secure net for safety.

Thanks

11 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Hari,
Thanks for the lovely review and fantastic support for Rush.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came in to see saffron about my bills…

I came in to see saffron about my bills and she was very helpful and explained everything in detail.

26 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Wellingborough

Respuesta de Vodafone UK - Wellingborough

Hey Paulina,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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