Vodafone UK - Weymouth Opiniones 

136
TrustScore: 5 sobre 5

4,9

80 St Mary's Street, DT4 8PJ Weymouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Josh has been outstanding. He has shown that he is not only competent in his field by explaining processes in a way that is clear to the uninitiated in technology , but also to do so in a way that is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Alexander and his team were excellent. Alex dealt with me himself and was very professional curtious and knowledgeable. It didn’t take him long to sort out all my request and l also decided to subsc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Weymouth

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 80 St Mary's Street, DT4 8PJ, Weymouth, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

136 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(136)

39.826 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sarah is always helpful in store

Sarah is always helpful in store

13 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi Newey,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service from Sarah today thankyou

Good service from Sarah today thankyou

13 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi M.

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Sarah

Excellent service from Sarah

5 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi Hazel,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

What a great experience when upgrading my new phone such friendly helpful staff

15 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hello,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex in vodafone

Was served today by Alex in Weymouth branch.very helpful and polite advised me and transferred All my info from old to new handset. excellent service

14 de diciembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great Service

Didn't have to wait, reduced outgoings, upgraded mobile WiFi and hopefully I'll get a new phone in the New Year sale!

25 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Thank you for your review Ray. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy

Very happy. Showed me how to remove a block from my phone and got my board and cost down.

25 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

HiAngela It's great to see were able to help get the block off your phone.
Thanks for your feedback, The Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Very disappointed with Vodaphone…

Very disappointed with Vodaphone upgrade experience, due to collect my new phone, told unable to due to processing error on Vodaphone side. Very unhelpful, Raised complaint with Customer Services told to call store. No one answering the phone. Would not recommend.

23 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hello, Chrissie,

It's disappointing to hear about the issues which you've had in collecting your new phone, as it's our aim to make things as straight-forward as possible.

If you'd like us to look into this further, please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Highly recommend

Great staff really quick easy to talk to.and very helpful

9 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi Kirsty,

Thanks for taking the time to review, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was great got my phone upgraded…

Alex was great got my phone upgraded and transferred my data

2 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hello, William,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful staff

As always, the staff at Weymouth were very helpful, efficient and patient.

24 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hey Avril, Thanks for your lovely feedback for our Weymouth team It 's great to see they're so helpful and patient while you make your decision.
Thanks again, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mark and Mya have helped me organise my…

Mark and Mya have helped me organise my Broadband and Mobile phone contracts.

25 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi Amanda,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Mya

Excellent service from Mya, sorted all the problems out,

12 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi Linda,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Mya and the problems have been sorted.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff very helpful and kind.

6 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi David. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Incredibly thorough and professional…

Incredibly thorough and professional service fixed the issue with a smile and skill.

Very known staff and friendly to boot

19 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

HI Bryn,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy with Vodafone weymouth

Very happy with Vodafone weymouth. Fixed my phone

18 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Thanks for your 5 star review Sandra! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Visited the Weymouth branch of Vodafone…

Visited the Weymouth branch of Vodafone as I was tired of having no signal with my current provider. I had heard good things about Vodafone’s signal so I wanted to switch. I was served by Sarah who was very knowledgeable and talked me through all my options. She was very thorough and ensured I left the store with the best deal possible. Thank you so much Sarah and will definitely be back!

7 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi Becky,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy

Very happy, thank you

30 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hey Anne,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone Weymouth⭐️⭐️⭐️⭐️⭐️



I recently had cause to make one of those emergency stressful visits to my local Vodafone store. The kind where you need to sort a new device and yet panic about the cost and what that entails. And having had previous bad experiences I can only describe my mindset as one of utter dread and dismay.
Wow. What can I say!?
I was sat down by the most lovely young lady called Sarah and she not only resolved my issue (running through extensive options) but went above and beyond in managing my general state as a stressed and crying fully grown adult!!!
She was bloomin brilliant.
Fast forward a day and I encountered big problems setting up my new phone and transferring data. It flummoxed us both. It took hours to investigate and resolve and yet she did so with so much patience, reassurance and kindness.
I have since popped into store a few more times with minor technical queries and each and every time I left feeling happy, 100% reassured and with all my issues resolved.
Never ever have I experienced such incredible service. And her level of human kindness was nothing short of humbling.
This young lady deserves a pay rise. At the very least, recognition and credit for having made a difference to my world.
What a star.

Credit also to an equally as helpful and kind chap named Alex.
He was involved also - filling in on my ongoing tech issues in Sarah's absence.
He even offered me a tissue to wipe away my stressed tears.

Such service. Thank you!!

6 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

Hi Esther. Thank you for your review for both Sarah and Alex. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Amanda was very helpful and patient with us both.
Went through everything with us and explained very wellbefore we signed up for new contract.

6 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weymouth

Respuesta de Vodafone UK - Weymouth

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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