⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Ver más
Localización
Cambiar localizaciónUnit 33,Grand Arcade, WN1 1UG Wigan, GB
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Consulta las opiniones de los clientes
Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Ver más
La empresa ha respondido
I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... Ver más
La empresa ha respondido
I visited Vodafone Wigan today and did an upgrade and new home broadband I was helped by Justyna who was absolutely brilliant. She was very informative and patient. The manager Alex came over quite of... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Wigan
Escrito por la empresa
Información de contacto
Unit 33,Grand Arcade, WN1 1UG, Wigan, Reino Unido
4,8
Excelente
235 opiniones
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Customer service was excellent
Customer service was excellent!
The employee that served us (Tom) was extremely kind and helpful and went above and beyond to provide us with the best deals on upgrading my phone.
21 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hi Briony. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Matt ,talked me through…
Great help from Matt ,talked me through all the services and guided me along to the one for me .
18 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class!
Tom was especially helpful in explaining all the options (technical and costs) in my purchase of a new phone.
10 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hi John. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was lovely and very helpful
Matt was lovely and very helpful
11 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Lisa,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Tom was very friendly and knowledgeable. I didn't feel pushed into signing up for anything I didn't want. He gave me the advice I needed in order to decide what was the best option for me. It was a pleasant and simple transaction
7 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hi Stacey,
Thanks for your feedback. We're happy to hear that you felt supported in making the right choice for you.
If you need anything in the future, please contact us via Facebook vodafone.uk/3K1e4GB or X vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The store advisor matt was brilliant
The store advisor matt was brilliant, guided me through everything for the contract, all the legal t&Cs, was very chatty and informative about the device i went for, would recommend this store to anyone and Matt deserves recognition for his hard work
6 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hi Barry.
We're happy to hear that you had a positive experience! We appreciate your highlighting Matts assistance with the contract and T&Cs.
Thanks,
Vodafone Social Media Team
Great experience in Vodafone Wigan
Great experience in Vodafone Wigan. Matt was very helpful and friendly.
2 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Jack,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service more than happy with Matt
29 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Jan,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Consistently good service
I was served by Tom and he was extremely helpful offering me a good deal on my phone upgrade. He was willing to answer any questions I had and also helped me to set up my phone. This is the second time I have used this shop and will continue in the future. Thank you for your great service.
26 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Victoria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Matt B
Had a nice visit in the Wigan store yesterday and was helped by Matt B. Had a good little chat while he sorted out my upgrade and charged my phone, thank you Matt!
25 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Janine,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great salesman
The salesperson was so friendly and positive about everything his attitude and energy even lifted my own mood.
18 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Martins,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Customer Service
Matt was friendly and professional, thank you for the great customer service, it was refreshing to be able to just have a normal chat with someone instead of feeling pushed to get more devices as most places do
14 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Tatiana,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt helped us with buying a new phone
Matt helped us with buying a new phone, he was very friendly and explained everything carefully, and saved us quite a bit of money in the process. Very happy with the service. Thanks Matt!
14 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Mel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum was very professional and…
Callum was very professional and helpful. Got a fantastic deal and explained everything well!
Very good experience highly recommended. Thank you
14 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and understanding
Went in to upgrade my old phone. Unfortunately was unable to but Matt was very understanding and very helpful and I was able to set up a new sim card instead. Definitely going back to get the new phone when I can.
5 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Jason,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect advice
Perfect advice
Great service and very helpful information after few minutes I went at home happy with contract what suit me the best .
Very polite helpful staff and special thank you to Matt.
Thank you for make my days easy by your good advice
6 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Adriana,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kudos to the Vodafone team
Kudos to the Vodafone team, and in particular Tom, who served me with patience, logical explanation and a beautiful smile throughput.He even explained the benefits of upgrading my mobile service through Vodafone as well.
2 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Heather,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Grand Arcade Troopers
Thank you to Alex and Matt at the WiganGrand Arcade store for the great customer service and helping me go through my options your a credit to the store you enjoy the job you do and the service was with a smile to all the customers (it was busy) thank you Rebecca.
2 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Rebecca,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Matt at Grande…
Great service from Matt at Grande Arcade shop in Wigan. Matt took the time to get my son a great phone deal and explained everything step by step. Fantastic service!!!
27 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Tammy,
Thanks for the lovely review and fantastic support for Matt. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Tom.
Wigan Galleries store. Clean and well presented. All staff members were welcoming and acknowledged us during our time in store. Excellent service and support from Tom. Very pleased.
29 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wigan
Hey Helen,
Thanks for the lovely review and fantastic support for Tom. It's always great to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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