Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.
La empresa ha respondido
Localización
Cambiar localización125 High Street, SO23 9AS Winchester, GB
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Consulta las opiniones de los clientes
Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues
La empresa ha respondido
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Ver más
La empresa ha respondido
James explained a reasonably complex offer to us making it easy for us to understand. He at all times showed great patience and answered our questions with ease and in a very professional manner. H... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Winchester
Escrito por la empresa
Información de contacto
125 High Street, SO23 9AS, Winchester, Reino Unido
4,9
Excelente
224 opiniones
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Very happy with service at Winchester…
Very happy with service at Winchester store & very quick & knowledgeable.
14 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Christopher,
Thanks for sharing your fabulous feedback for our Winchester team. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dominic at Vodafone Winchester
I recently had the pleasure of dealing with Dominic at Vodafone Winchester, and I must say, the service was exceptional! From the moment I got in touch, he was incredibly friendly and helpful, making sure all my questions were answered promptly, and all problems resolved.
Unfortunately, I can’t say the same about Vodafone online service which I would rate ZERO. Some other people in the same office were less helpful.
This review is for Dominic only.
27 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Tomas,
It's unfortunate to hear that you have had a negative experience with our online customer service team, this isn't something we like to hear and we'd love the chance to turn your experience into a positive one.
It's great to hear that Dominic provided a great service.
If you ever need our help or would like to feed anything back to help us improve, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good service
I am really glad and appreciate the service and patience of Dominic who keeps me updated about the progress of my application for an upgrading my plan. I also would like to commend Alex or Alexi not totally sure his name, he suggested an idea about the plan that suits to me and the plan that I really wanted. I believe he is the store manager. Well done guys 😊👍
25 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Mark,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Move from sky to Vodafone
Move from sky to Vodafone, Connor made it seem less and easy
10 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Mike,
Thanks for taking your time to leave this review for Connor.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Connor was so helpful in setting up my…
Connor was so helpful in setting up my husband and I new phones
10 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi M Clark,
This is a great review for Connor. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent member of staff
Excellent member of staff, reliable and reassuring. Appreciated their positive and friendly approach which helped relieve any anxieties I had.
27 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi SL,
Thank you for reviewing and sharing this feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
I needed an old Vodafone phone revived as a stop gap while my current phone is out of action. I was served by Connor who could not have been more helpful.
6 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Margaret,
Thanks for reviewing and sharing this feedback for Connor.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jack @VodafoneWinchester was brilliant…
Jack @VodafoneWinchester was brilliant today (5pm on Tue. 27th Feb. 2024).
Really helpful, knowledgeable and clear. Kept it simple.
Thank you Jack and Vodafone Winchester team.
27 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi there,
Thank you for your review. It’s great to hear of your positive experience with Jack. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
We had a very good service at Vodafone
We had a very good service at Vodafone. Our advisor, Jack, was helpful and friendly. He gave us excellent advice and we left feeling happy and pleased. Well done Jack!
26 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hey Janet,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The Winchester team were extremely…
The Winchester team were extremely helpful and friendly, especially Connor who dealt with my query. I didn’t feel rushed although the shop was busy. The atmosphere was welcoming. My query was sorted quickly and efficiently.
Thank you
Julie Martin
20 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Julie,
This is lovely feedback for Connor. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alexei was very kind and helpful
Alexei was very kind and helpful. He could answer everything. He didn't rush. While he was helping me, his colleagues approached him twice to ask questions, and he kindly answered them, then apologized to me for being busy with me for that one minute.
10 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi there Viola.
Thank you for taking the time to share your feedback with us. It's great to hear you had a positive experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Harvey was brilliant
Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensaver because she was nervous of losing the photos. Excellent service, great guy! Highly recommended.
4 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Holly,
Thank you for taking the time to review and share this great feedback for Harvey.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service. Very helpful and knowledgeable. Especially Jack . Thank you
Great customer service
30 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Rebecca,
Thanks for taking your time to share the experience in store and with Jack.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Conner is absolutely brilliant
Conner is absolutely brilliant. Enormous patience and incredibly helpful. Make sure you keep him - he's your best advert!
9 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Graham,
Thanks for your 5-star review and kind comments for Conner. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Always pleased with service in store
Always pleased with service in store, everyone is pro active and always helpful. Fantastic service given everything is online now a days. Much appreciated thank you Connor and Dominic for helping.
5 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hey Sally,
Thanks for letting us know what an amazing job both Connor and Dominic did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service from Harvey
Great customer service from Harvey! Very happy with new phone and contract :)
4 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hi Rachel,
This is lovely feedback for Harvey. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Outstanding Experience
I have just visited Vodafone in Winchester.
I was greeted by Alexei & his team ,Harvey & Jack . They were courteous , knowledgeable and very approachable. Their customer service was second to none , even offering to get my wife and I a coffee. I’ve been with Vodafone along time & this is the greatest experience we have ever encountered in their shops .
I highly recommend.
Geoff & Nikki Amey
29 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hey Geoff,
Thanks for letting us know what an amazing job Alexei, Harvey and Jack did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great team, very efficient
Great team, really quick service. Got exactly what I wanted and needed, Thanks Winchester!
28 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hey Harvey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Winchester
Hi Jon,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful chap who was concise and…
Helpful chap who was concise and friendly
27 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Winchester
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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