Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Ver más
La empresa ha respondido
Peascod Street 112, SL4 1DN Windsor, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Ver más
La empresa ha respondido
Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Ver más
La empresa ha respondido
Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... Ver más
La empresa ha respondido
Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... Ver más
La empresa ha respondido
Escrito por la empresa
Peascod Street 112, SL4 1DN, Windsor, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Michal was very understanding when it was very clear that I had order was incorrect schedule of I mistake I made. The amended order was taken care very promptly and professionally,

Respuesta de Vodafone UK - Windsor
Went in today to sort out my broadband contact. Gaurav in Windsor was super helpful and explained everything super clear. Ended up saving money monthly. Really helpful!

Respuesta de Vodafone UK - Windsor
Amazing service at Vodafone in Windsor.
Ali and Jakob were so lovely and incredibly helpful. They made something I have been putting off for ages incredibly easy!
Plus they were hilarious!

Respuesta de Vodafone UK - Windsor
Amazing staff amazing people! Would fully recommend Windsor Vodaphone to anyone:)

Respuesta de Vodafone UK - Windsor
Jakub, he is excellent and I am very happy to get information from jakub ☺️ very professional and very polite ☺️

Respuesta de Vodafone UK - Windsor
Gautama was excellent I got all my answers

Respuesta de Vodafone UK - Windsor

Respuesta de Vodafone UK - Windsor
Luke in the Windsor shop was extremely helpful and patient. A great service.

Respuesta de Vodafone UK - Windsor
At the start of the store visit we did feel like we were being treated passive aggressively. However, after good dialogue we walked away feeling valued as a customer and we are very appreciative of all the support the team provided. Seriously good and we will recommended others to make a visit.

Respuesta de Vodafone UK - Windsor
Luke was fantastic and got me a great deal on SIM card upgrade 👍👍👍

Respuesta de Vodafone UK - Windsor
I recently visited the Vodafone store in Windsor and had an outstanding experience thanks to the incredible team there.
Ali, the manager, provided absolutely amazing assistance — professional, patient, and genuinely dedicated to helping customers. He went above and beyond to make sure everything was sorted perfectly and that I left completely satisfied.
A huge thank you also to Kimberley, who helped get us over the finish line with her friendly attitude and attention to detail. She made the entire process smooth and stress-free.
Honestly, Ali and Kimberley are the only reason I stayed with Vodafone. Their customer care and commitment are second to none — they’re a true credit to the brand and a shining example of what great service should look like.
If every Vodafone store was like Windsor, everyone would be a customer for life!

Respuesta de Vodafone UK - Windsor
Ali and Sufy at the Windsor store were sooo patient, nothing was too much trouble. I went in a couple of days on the trot and they were amazing.

Respuesta de Vodafone UK - Windsor
The staff member in store was very helpful Gaurav was very good he help me so much in saving me money they are so nice and kind to me will go back again.

Respuesta de Vodafone UK - Windsor
Visited Vodafone Windsor to upgrade my phone today. A little worried and unsure initially but Luke put my mind at rest, was extremely patient and helpful. Wouldn’t hesitate to recommend.

Respuesta de Vodafone UK - Windsor
We worked with Mohammed and Ali at the Windsor location and they truly have a customer centric approach.
As Americans moving to the UK they made it easy.

Respuesta de Vodafone UK - Windsor
Luke was excellent & patient.
The best !

Respuesta de Vodafone UK - Windsor
Staff were extremely helpful and courteous. Having issues with billing and headset and they have remedied billing and are now send phone for repair. Excellent customer service

Respuesta de Vodafone UK - Windsor
Amazing customer service 10/10
Thank you

Respuesta de Vodafone UK - Windsor
Ali is an incredible asset to your shop in Windsor, I was waiting for a flight to South Africa and decided to pop in to look at phones, with no real intention of buying one. However, step in Ali, he convinced me to upgrade and even said he'd help with the transfer of data between phones in as little as 30mins. great deal, great customer service.

Respuesta de Vodafone UK - Windsor
We arrived expecting to have a battle with an issue but Ali was amazing and helped us quickly resolve the problem. Thank you Ali. Will come back to Windsor when we need any help with Vodafone, much better than online/phone help. Well done, keep up the good work.

Respuesta de Vodafone UK - Windsor
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.