I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... Ver más
La empresa ha respondido
Localización
Cambiar localización27 Powis Street, SE18 6HZ Woolwich London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... Ver más
La empresa ha respondido
I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the... Ver más
La empresa ha respondido
Ordered upgrade online click and collect I arrived at the store 07:30 the shop opened at 9:30. My Phone wasn’t in store to collect as the order wasn’t put through properly. Store manager was very help... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Woolwich
Escrito por la empresa
Información de contacto
27 Powis Street, SE18 6HZ, Woolwich London, Reino Unido
4,8
Excelente
152 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Moin was brilliant
Moin was brilliant. Explained everything and was customer friendly
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She had good customer service
She had good customer service. Spent time with the customers to solve the problem, Jasleen
21 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hi 🙂 Thank you for leaving us a fantastic review. We're happy to see you've had some good service from our team and Jasleen. If you need help in the future you know where we are. Liam
I had a very disappointing experience…
I had a very disappointing experience at Vodafone. When I visited the store, the staff didn’t explain the contract details at all. I went back to cancel the contract, and I had an extremely unpleasant interaction with a staff member whose name I believe started with Jasleen She was very rude and spoke to me in a very dismissive manner. I don’t understand why someone with such a poor attitude is kept in this role. I am truly frustrated and will not be using Vodafone again. I hope management takes this seriously and improves their customer service
16 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Doma,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Woolwich
Hey Olabode,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The advisor Shahzaib was very friendly
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfectly suits our needs.
It’s rare to come across such genuine care and attention to detail.
We’re truly grateful and will definitely be coming back again!
Plamena & Tilyo
11 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I visited the Vodafone shop in Woolwich…
I visited the Vodafone shop in Woolwich this evening to make an enquiry, and I was quite disappointed with the service I received. The staff member who assisted me, Jasleen, came across as aggressive and spoke very loudly, almost as if she was shouting. I found this uncomfortable, especially as she repeated my postcode and home address out loud, which raised concerns about privacy. Overall, the interaction felt unprofessional and unhelpful. I felt so scared
7 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Matthew,
I apologize for the issues you've experienced with Jasleen. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Service
My experience was great, I came in with anger but I was treated with good explanation from the sales guy Shahz
2 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Moin is friendly behaviour good advisor
1 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Gurniwaz,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin good costumer service
1 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Woolwich
Hey,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Woolwich
Hey Cipa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Woolwich
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bery good friendly customer service…
Bery good friendly customer service from Moin
29 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Ashok,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Woolwich
Hey Manju,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin was very helpful and put me on…
Moin was very helpful and put me on greatest plan
29 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Kaushik,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Julian was very helpful
Julian was very helpful. Best customer service experience ive ever had.
28 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Marshall,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A person named shahzaib was really good…
A person named shahzaib was really good at customer service. I had a great experience with him
27 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Shankar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin and Shahzaib were wonderful and…
Moin and Shahzaib were wonderful and very helpful. I’m very happy with the service and efficiency
27 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Amman,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Shahzaıb for setting my sons…
Thank you Shahzaıb for setting my sons phone. You were a great help
27 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey Akay,
Thanks for the lovely review and fantastic support for Shahzaıb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shahzaib was amazingly helpful as well…
Shahzaib was amazingly helpful as well as other colleagues. He was kind, knowledgeable and very polite. He helped me from A to Z. I had a big smile on my face when l left the shop. Thanks to entire team, thanks to Vodafone. I will come back again for my next contract.
Thanks,
Cem
25 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.