Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... Ver más
La empresa ha respondido
46 High Street, WR1 2QB Worcester, GB
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Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry. Store had a welcoming atmosphere compared to its competitors on the high street. Wil... Ver más
La empresa ha respondido
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Ver más
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After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Ver más
La empresa ha respondido
Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience. Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and t... Ver más
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Escrito por la empresa
46 High Street, WR1 2QB, Worcester, Reino Unido
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Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry.
Store had a welcoming atmosphere compared to its competitors on the high street.
Will definitely be coming back in once I have all my bits together but very pleased with the initial experience.

Respuesta de Vodafone UK - Worcester High Street
Ana was extremely helpful in merging our broadband and phone contracts. Very cheerful and patient an asset to your company.

Respuesta de Vodafone UK - Worcester High Street
Great customer service from Alex. Very helpful and provided thorough explanations where necessary.

Respuesta de Vodafone UK - Worcester High Street
Ana was extremely helpful and sorted our phone woes out quickly 😁

Respuesta de Vodafone UK - Worcester High Street
Everytime I visit the store in Worcester I cannot fault the staff and the in-store experience.
Ana was exceptional today, really helpful and explained everything brilliantly, didn't feel rushed and there was no pressure given which is a real plus, she helped navigate me to the deal that was right for me ⭐⭐⭐⭐⭐

Respuesta de Vodafone UK - Worcester High Street
Alex was extremely knowledgeable and friendly. He helped us do something that the call centre could not do subject to the website not working. Thank you Alex.

Respuesta de Vodafone UK - Worcester High Street
Alex has been very helpful and answered every question that i had perfectly so that i understood everything

Respuesta de Vodafone UK - Worcester High Street
Simon was so helpful! I had viruses on my phone and I couldn't use any of my apps or navigate the phone. It took him a few minutes and my phone was back working! Amazing service, thank you Simon. Much appreciated

Respuesta de Vodafone UK - Worcester High Street
Served today by Flynn in the Worcester store,was amazing help sorting out my broadband. Amazing service

Respuesta de Vodafone UK - Worcester High Street
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vodaphone she made sure I got the best possible deal to suit my needs. I was seriously stressed by my previous attempts when we sat at her desk, she dealt with my needs with care and confidence, did not talk to me in ‘tech speak’ and explained everything carefully and clearly. Thank you Ana

Respuesta de Vodafone UK - Worcester High Street
I went to vodafone store to renew my contract and the staff here was amazing, very helpful and friendly, many thanks to Alex and Ana did an outstanding job of helping me!

Respuesta de Vodafone UK - Worcester High Street
Very good from Kevin. Well recommended. Explained everything clearly.

Respuesta de Vodafone UK - Worcester High Street
Needed a replacement SIM after losing my phone. Service was great: Ana was friendly, helpful and efficient. Thanks again.

Respuesta de Vodafone UK - Worcester High Street

Respuesta de Vodafone UK - Worcester High Street
Very happy with the sale as came int to change address to find iut i was out of contact and got a better deal

Respuesta de Vodafone UK - Worcester High Street
Served by Will. Really smooth process and great service 😊

Respuesta de Vodafone UK - Worcester High Street
Had trouble getting on line spoke with ANA WHO WAS A GREAT HELP.

Respuesta de Vodafone UK - Worcester High Street
Ana was truly wonderful. After accidently losing my phone in the river. She calmed me down, found me a great deal and was just a lovely person. Thank you!

Respuesta de Vodafone UK - Worcester High Street
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super efficient in dealing with it, resolving the basic problem very quickly and giving me clear instructions on how to solve the second part two later, when my account would be 'cleansed'. Thanks Ana, gold star to you for bothering to go the extra mile!

Respuesta de Vodafone UK - Worcester High Street
I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and she does a good job to her client. She is very professional and explain everything you ask her . Surely I will recommend Vodafone. Make sure you ask Ana she will resolved your problem she. Is pretty as well and very accommodating to any nationality.
I gave 5 stars for her,

Respuesta de Vodafone UK - Worcester High Street
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