Vodafone UK - Worthing Opiniones 

221
TrustScore: 5 sobre 5

4,8

14 Montague Street, BN11 3HA Worthing, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to start a new contract today, and Georje was so helpful. I’d been putting it off for a while and was worried about transferring my old number across and Georje did everything for me and was h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 14 Montague Street, BN11 3HA, Worthing, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(221)

40.969 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I went to Vodafone in Worthing to…

I went to Vodafone in Worthing to upgrade my phone. I was served by Harry. He is so friendly and helpful. So pleased with the service and my upgrade. Thank you Harry

5 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service in store came in for an…

Amazing service in store came in for an upgrade and left saving money

4 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Marley and Gorje were extremely helpful!

Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and working! Couldn’t recommended enough! :)

27 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

Went in to start a new contract today, and Georje was so helpful. I’d been putting it off for a while and was worried about transferring my old number across and Georje did everything for me and was hugely helpful.

1 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Harry,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service in store from ben fixed…

Amazing service in store from ben fixed me a brilliant upgrade deal

25 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Andy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Upgrade

Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Great fun team, they obviously know their stuff and were friendly and entertaining during the ordering process would highly recommend visiting the store rather than go online.

22 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Freya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The member of staff

The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back in a five or six weeks as there will then be another phone choice to have.

22 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We had a fantastic experience and…

We had a fantastic experience and attentive service at the Vodafone Worthing store with Georje . He was very helpful and knowledgeable in setting us up as a family with a Good deal which suited our needs. Would recommend him to anyone looking for help with Vodafone and 3 network matters .

17 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service. Downloaded something and they kindly fixed my phone. Thank you

28 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Lewis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Harrison was amazing he recognised us…

Harrison was amazing he recognised us from when we were here last time, overall great service from Harrison, gave us what we wanted and changed plans to that we could save a reasonable amount of money

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Kathryn,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lana the manager IS A GENIUS amazing…

Lana the manager IS A GENIUS amazing customer service.

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Melani,

Thanks for the lovely review and fantastic support for Lana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service from Ben today !

3 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Olivia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

The customer service is Absolutely diabolical.

The customer service is an absolute joke. They accidentally disconnected our landline 3 weeks ago. We have called them five times each time, they apologise and say it will be reinstated within a day. Each time we're on the phone between an hour and an hour and a half. We still haven't had our phone reinstalled. We're going somewhere else for our broadband and phone and cancelling our contract with them. We have spoken with at least 8 people, each time being escalated to the management. They make the same promises and apologies but still the problem, which was down to them hasn't been addressed. How can they remove our landline in a day but still after 3 weeks not be able to connect it again. We're more than fuming.

13 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Lindy,

I’m really sorry to hear about your experience — I completely understand how frustrating this must be, especially after multiple calls and no resolution.

This definitely isn’t the level of service we aim to provide. Please allow us to take this forward as a priority and get this properly investigated and resolved for you as quickly as possible.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful and patient; great service

Heidi (the staff member who served us) was really helpful and sorted us out as quickly as possible, being really patient with my elderly father and his phone upgrade. Excellent!

26 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Andrew,

Thanks for the lovely review and fantastic support for Heidi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

A very pleasant young man who knew…

A very pleasant young man who knew exactly how to treat me and was spot on with every thing Thank you Marley

26 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good customer service from Heidi

Heidi was extremely helpful when I went in for my upgrade.. She talked me through the options, explained everything very well.

25 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience, really helpful. George was great.

24 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

Heidi and Lana were great today and…

Heidi and Lana were great today and very patient with us when upgrading to a new handset

23 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic Service

Ben! Ben made it great. He was helpful and talked me through all the options when upgrading my handset today.
The customer service and staff in the Worthing Vodafone branch is fantastic. Thank you.

1 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Anita,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We were served by Marley ,was quite…

We were served by Marley ,was quite nervous about making changes from our old provider . Marley was very patient, gave us plenty of help, we are very pleased with the deals he gave us, all the staff were friendly and helpful.

1 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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