Vodafone UK - Worthing Opiniones 

228
•
TrustScore: 5 sobre 5

4,8

14 Montague Street, BN11 3HA Worthing, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Str... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 14 Montague Street, BN11 3HA, Worthing, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(228)

42.728 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Marley served us today

Marley served us today. He was very helpful, polite and knowledgeable. He explained our options in detail and helped us pick the correct option for our us. He also looked into other queries we had with regards to broadband options. Thank you Marley.

12 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service!!!!!!

I went into Vodafone on 8th September with my dead phone & Georje went above & beyond to troubleshoot, try to fix then organised a repair for me. He then helped me obtain a temporary phone from a shop nearby & then finally helped me switch broadband from my current providers who are diabolical to Vodafone broadband. Georje was friendly, helpful, explained everything well & has excellent customer service! Give this man a pay rise/promotion! Thank you Georje! You saved me!!!

8 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I bought a new phone on the Saturday as…

I bought a new phone on the Saturday as I’d dropped my old phone. Later that evening my old phone started working again. I went back to the store to return the new phone and cancel the contract . Ben was so helpful . It took a long time to sort as I was previously a 3 customer . However Ben persevered and sorted everything . All the staff are very friendly and professional .

6 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Carol. This is fantastic to hear! We really appreciate the feedback and are glad our team could help resolve everything for you.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Valorada con 5 estrellas sobre 5

Today I popped into the Vodaphone Three…

Today I popped into the Vodaphone Three shop in Worthing. Georje was so helpful ! his customer service support was second to none! So knowledgeable . Such a delight to have this shop on our High Street.
Would definitely recommend using 3 !

3 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hi Suzette, thank you so much for your wonderful review and the amazing support you’ve shown for Georje, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

I manage 3 family mobile phones and…

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad and helps me to navigate new features and adds on the Vodafone app. Very patient and knowledgeable . It does not feel rush like in other network centres. There is a space to sit and discuss different options . It is not easy nowadays as there is so much choice.

21 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Ewa

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Georje have a great service

Georje have a great service! & was very knowledgeable of deal.
Am very happy with his attitude to me, the customer!

12 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Dino,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

𝐈𝐧𝐜𝐫𝐞𝐝𝐢𝐛𝐥𝐞!!! 𝐓𝐲 𝐛𝐞𝐧

𝐈𝐧𝐜𝐫𝐞𝐝𝐢𝐛𝐥𝐞!!!! 𝐁𝐞𝐧 𝐰𝐚𝐬 𝐬𝐨 𝐡𝐞𝐥𝐩𝐟𝐮𝐥 𝐚𝐧𝐝 𝐤𝐢𝐧𝐝. 𝐌𝐲 𝐧𝐞𝐰 𝐩𝐡𝐨𝐧𝐞 𝐜𝐚𝐦𝐞 𝐰𝐢𝐭𝐡𝐢𝐧 1𝐰𝐞𝐞𝐤. 𝐁𝐞𝐧 𝐞𝐯𝐞𝐧 𝐠𝐨𝐭 𝐮𝐬 𝐚 𝐝𝐢𝐬𝐜𝐨𝐮𝐧𝐭 𝐨𝐧 𝐭𝐡𝐞 𝐬𝐡𝐨𝐩 𝐚𝐜𝐫𝐨𝐬𝐬 𝐟𝐨𝐫 𝐦𝐲 𝐜𝐚𝐬𝐞+ 𝐬𝐜𝐫𝐞𝐞𝐧 𝐩𝐫𝐨𝐭𝐞𝐜𝐭𝐞𝐫 𝐭𝐲𝐬𝐦 𝐱.

4 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hi Lily, thank you so much for your wonderful review and the amazing support you’ve shown for 𝐁𝐞𝐧, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

I went to Vodafone in Worthing to…

I went to Vodafone in Worthing to upgrade my phone. I was served by Harry. He is so friendly and helpful. So pleased with the service and my upgrade. Thank you Harry

5 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service in store came in for an…

Amazing service in store came in for an upgrade and left saving money

4 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Marley and Gorje were extremely helpful!

Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and working! Couldn’t recommended enough! :)

27 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great experience

Went in to start a new contract today, and Georje was so helpful. I’d been putting it off for a while and was worried about transferring my old number across and Georje did everything for me and was hugely helpful.

1 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Harry,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service in store from ben fixed…

Amazing service in store from ben fixed me a brilliant upgrade deal

25 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Andy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Upgrade

Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Great fun team, they obviously know their stuff and were friendly and entertaining during the ordering process would highly recommend visiting the store rather than go online.

22 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Freya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The member of staff

The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back in a five or six weeks as there will then be another phone choice to have.

22 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We had a fantastic experience and…

We had a fantastic experience and attentive service at the Vodafone Worthing store with Georje . He was very helpful and knowledgeable in setting us up as a family with a Good deal which suited our needs. Would recommend him to anyone looking for help with Vodafone and 3 network matters .

17 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service. Downloaded something and they kindly fixed my phone. Thank you

28 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Lewis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Harrison was amazing he recognised us…

Harrison was amazing he recognised us from when we were here last time, overall great service from Harrison, gave us what we wanted and changed plans to that we could save a reasonable amount of money

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Kathryn,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lana the manager IS A GENIUS amazing…

Lana the manager IS A GENIUS amazing customer service.

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Melani,

Thanks for the lovely review and fantastic support for Lana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service from Ben today !

3 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Olivia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

The customer service is Absolutely diabolical.

The customer service is an absolute joke. They accidentally disconnected our landline 3 weeks ago. We have called them five times each time, they apologise and say it will be reinstated within a day. Each time we're on the phone between an hour and an hour and a half. We still haven't had our phone reinstalled. We're going somewhere else for our broadband and phone and cancelling our contract with them. We have spoken with at least 8 people, each time being escalated to the management. They make the same promises and apologies but still the problem, which was down to them hasn't been addressed. How can they remove our landline in a day but still after 3 weeks not be able to connect it again. We're more than fuming.

13 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Worthing

Respuesta de Vodafone UK - Worthing

Hey Lindy,

I’m really sorry to hear about your experience — I completely understand how frustrating this must be, especially after multiple calls and no resolution.

This definitely isn’t the level of service we aim to provide. Please allow us to take this forward as a priority and get this properly investigated and resolved for you as quickly as possible.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

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