Vodafone UK - Wrexham Opiniones 

233
•
TrustScore: 5 sobre 5

4,9

48 Hope Street, LL11 1BB Wrexham, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

We are a forgotten community! Half way between two cities - Chester and Wrexham - we have a mobile signal which flops between "1 bar" and "no service". My phone is virtually useless for voice commun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 48 Hope Street, LL11 1BB, Wrexham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(233)

42.728 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always a better experience in store…

Always a better experience in store than on line or call centre. Jack is technically knowledgeable and a great personality to deal with.

25 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Paul,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was very patient and helpful

Jack was very patient and helpful. Got us a great deal.

10 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey frank,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was great!

Jack was great!
Sorted out my Home Broadband and a new SIM plan. Made everything really straightforward. Great service overall, thanks Jack!

10 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Lyn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was brilliant took time to explain…

Jack was brilliant took time to explain everything and was patient with our many questions. A credit to Vodafone.

3 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey There,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Shauna was exceptionally helpful

Shauna was exceptionally helpful, she kept surprising me with the efficiency of getting a new phone and swapping my phone number over which I had low expectations of going into the store. Smashed it.

25 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was helped in Wrexham store by Jodi…

I was helped in Wrexham store by Jodi earlier this week.
Jodie gave me excellent service .
I have been helped by her previously and
her great customer service is what retains me as a loyal Vodafone customer.
I am grateful for her service.

18 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Bev,

Thanks for the lovely review and fantastic support for Jodie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 4 estrellas sobre 5

All Sorted Very Quickly

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

13 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hi Max, thank you so much for your wonderful review and the amazing support you’ve shown for Shauna, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Jodi was great help

Jodi was great help in Wrexham. Thank you!

11 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Mario,

Thanks for the lovely review and fantastic support for Jodi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great help from Evan in Wrexham

6 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Gwynfor,

Thanks for the lovely review and fantastic support for Evan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jodi was great

Jodi was great. Patient. Understood my issue. Challenged the system appropriately and summarised everything before i left. Brilliant customer service

16 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The sales man

4 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

4 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful lovely people 😊 ☺️ thanks

4 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey there,

Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service and staff

1 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Claudia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very professional service from Jack at…

Very professional service from Jack at Wrexham branch

29 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Data transfer completed by jack was…

Data transfer completed by jack was great

20 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Emyr,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Well done

Chris was very patient we me looked for the best option thank you so much

16 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful staff in Vodafone 3 Wrexham

Popped into the Wrexham store to update my contracts and spoke to Melissa. Had great service and left with upgraded devices at less cost. Melissa was very helpful and made the process relatively quick and painless.

9 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey Stephen,

Thanks for the lovely review and fantastic support for Melissa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Instore vs cold call

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another reason I prefer going in store. Over the phone you miss half of what is said because they just speak too fast.

4 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham


Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Chris was very helpful and gave good…

Chris was very helpful and gave good advice regarding a new phone and other services that Vodafone offer

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Wrexham

Respuesta de Vodafone UK - Wrexham

Hey,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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