VWFS Rent-a-Car - Solihull Opiniones 

275
TrustScore: 5 sobre 5

4,9

Johnsons Volkswagen Solihull, Highlands Road, B90 4NU Shirley, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very smooth and straight forward service, had exactly what was needed, Taylor made us aware of all the ins and outs of the process. Highly recommend 👍

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience! Welcomed by very friendly staff especially Helen who processed the paperwork swiftly. I rented a VW Tiguan Allspace for a family trip away and it was great. Plenty of space even with... Ver más

Valorada con 5 estrellas sobre 5

We received an excellent service from Jacob, he is super professional and helpful. He has such a lovely demeanour about him. He delivered service with a smile and always tried his best to help us as w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very straightforward booking process, good selection of cars available. Car was ready to collect at time agreed. The Rental Staff (Helen Jamieson) was very helpful, and dealt with us in a efficient... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de alquiler de automóviles
  2. Servicio de arrendamiento de automóviles
  3. Agencia de alquiler de camionetas

Escrito por la empresa

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Información de contacto

  • Johnsons Volkswagen Solihull, Highlands Road, B90 4NU, Shirley, England, Reino Unido

  • 0121 713 6566

4,9

Excelente

TrustScore: 5 sobre 5

275 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(275)

846 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick

Quick, easy service

4 de julio de 2022
Opinión espontánea
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Thanks!

Valorada con 5 estrellas sobre 5

Excellent Experience

Getting here from the airport by bus was straightforward, just a change in Solihull. Location easy to find. Super service on collection and return. The car, a Tiguan, was also great for our group of 5 (all adults) and we had no problem packing our bags (we do travel lighter than most). I would have no hesitation in using VWFS Rent-a-Car again, from this location or any others.

20 de junio de 2022
Opinión espontánea
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Thanks Bob, for the great review!

Valorada con 5 estrellas sobre 5

Fantastic service!

Fantastic service! Changes were responded to quickly and in a customer-oriented way. It was our first time renting a car here and we will gladly do so again for our next stay. Ms Nicholls was always helpful, friendly and service oriented. We couldn't be happier and the car was perfect for our stay!

15 de junio de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Perfect, thanks Sam!

Valorada con 5 estrellas sobre 5

Great car rental service in Solihull

I've used VW Solihull car rental several times in recent months, absolutely spot on service every time and much better value than the options at Birmingham Airport.

9 de junio de 2022
Opinión espontánea
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Thanks Gerry!

Valorada con 5 estrellas sobre 5

Good service

Good service - knowledgable, friendly and fast.

14 de mayo de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks Mark! :)

Valorada con 5 estrellas sobre 5

this was the 1st time i have used VWFS…

this was the 1st time i have used VWFS to hire a car from. I have used others in the past but i will definitely be making this company my go to !
The booking of the car on the online process was easy to use and was confirmed via email.
I then spoke with a lovely young woman named Chelsea about my booking, who guided me through the required documents. I also changed date and time of the booking and this was no problem with a quick call to Chelsea who soon had things sorted for me.
I picked up the car and it was lovely, It had been cleaned and was ready to drive away. A quick demo from Chelsea and i was on my way.
I was on quite a long journey but the car was so comfortable I had no aches or pains at all.
the handing back of the vehicle was just as easy as the pick up and all in all everything went as good as it could have with this service.
I would recommend dealing with VWFS Solihull to all.

4 de mayo de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks John!

Valorada con 5 estrellas sobre 5

I hire cars regularly & I normally use…

I hire cars regularly & I normally use the mainstream car hire companies. I found out that VW do car hire by chance, the customer service at Johnsons VW in Solihull was excellent & the charges much lower than the usual hire companies. The booking, collection & return process was very easy. I will be going back.

28 de marzo de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks Mark, great to hear! :)

Valorada con 5 estrellas sobre 5

I would always prefer giving 5 star for…

I would always prefer giving 5 star for the customer service and the vehicle quality and condition they provide to us. I assure will never leave anyone disappointed and the charges are very genuine and doesn’t loot public like other car rentals.

27 de marzo de 2022
Opinión espontánea
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Thanks for the great feedback!

Valorada con 5 estrellas sobre 5

Fantastic Service

Fantastic Service! Would highly recommend renting a car from Johnsons Volkswagen Solihull

24 de marzo de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks Emily!

Valorada con 4 estrellas sobre 5

Booking process very straight forward…

Booking process very straight forward and really good assistance from Chelsea, as before. We hired a number of vehicles and the only disappointment comes down to cleaning (dirty interior windscreen and boot)

15 de marzo de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks for your feedback Nina, it's appreciated!

Valorada con 5 estrellas sobre 5

Great service & car

Chelsea was great! Fast & efficient service - really happy with the cost of it all & knew I could get in touch if I had any issues!

If I ever need another hire car I will definitely be using the team at VW Solihull again.

10 de marzo de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks Rebekah! :)

Valorada con 5 estrellas sobre 5

Car rental

I needed to rent a car for a few days whilst my car was being fixed. Found VWFS rent a car on a Google search, they were competitively priced and easy to book online. Really helpful and friendly service. Easy collection and drop off. Would definately recommend and would use this service again in the future.

7 de marzo de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks Laura!

Valorada con 5 estrellas sobre 5

Great service

Great service. Quick and easy hire and good range of cars. Lady at the rental service is excellent with great customer service

1 de marzo de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks for the great review :)

Valorada con 4 estrellas sobre 5

Good service, but under powered car

Quick and easy to book and collect, and a good price. My only gripe was during the online booking process I was quoted for a 95 PS Polo, but the car provided was an 80 PS so felt under powered. Didn't have time to return to highlight the issue so had to put up with it. Would use again, but definitely pay more attention to what I was being given!

28 de febrero de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks Rob :)

Valorada con 5 estrellas sobre 5

ID3!

The service and the car were incredible. This was our first time renting a electric car and I would highly recommended it to anyone to at least try once!

14 de febrero de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Hi Jane, thanks for your great review!

Valorada con 5 estrellas sobre 5

Chelsea thoroughly sorted me out

After needing a rental urgently from a local break down. I spoke to Chelsea on the phone and I was pleasantly surprised how quick, easy and reliable she was at organising a car for me. Meeting Chelsea for the first time was an experience, full of bounce, knowledgeable and thoroughly sorted me out. The best experience ever and the car wasn’t bad either. I would recommend and Chelsea is a credit to VWFS rentals.

8 de febrero de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Thanks David, that's great to hear :)

Valorada con 5 estrellas sobre 5

Brilliant experience end-to-end

The website is accurate, speedy and very easy to use. But better than that the experience is backed up in the showroom where Chelsea is brilliant at friendly and quick customer service.

1 de febrero de 2022
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Solihull

Perfect - thanks for your review Paul! :)

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