VWFS Rent-a-Car - Stoke Opiniones 

129
TrustScore: 5 sobre 5

4,9

Johnsons Volkswagen Stoke, Stanley Matthews Way, ST4 4DD Stoke-on-Trent, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having not rented a car before Taylor the lady who dealt with us was very polite friendly and efficient. We enjoyed the experience of having VW Golf and very impressed with performance and fuel eff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have never rented a car but we needed a bigger for Christmas. I can happily say I won’t go anywhere else in the Future, we booked online, the prices were great and when we got there Emma was so hel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked a car on-line we arrived on time for collection, there was a small problem with the paperwork but the lady in charge helped to resolve the matter straight away without stress. The car was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The booking was easy to do on line. Low deposit on initial reservation booked in advance. All paper work and license check was quick and everything emailed. Value for money rental. Car features well... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de alquiler de automóviles
  2. Servicio de arrendamiento de automóviles
  3. Agencia de alquiler de camionetas

Escrito por la empresa

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Información de contacto

  • Johnsons Volkswagen Stoke, Stanley Matthews Way, ST4 4DD, Stoke-on-Trent, England, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(129)

850 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Customer service

Rented a Tiguan 7 seater for the weekend to take the family out, fantastic experience would highly recommend! The whole experience was super smooth thanks to Joshua who explained everything I needed to know about the process as I’ve never rented a car before, great service!

14 de marzo de 2025
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valorada con 5 estrellas sobre 5

I hired an automatic VW polo from the Stoke branch.

I hired an automatic VW polo from the Stoke branch for 5 days. Josh who dealt with me was a very polite and friendly person. He was very helpful, making sure that I was comfortable with the workings of the car before driving it. He was very professional and thorough pointing out any marks on the car before I accepted it and checking that I had been happy with the car once I returned it.

12 de marzo de 2025
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valorada con 5 estrellas sobre 5

I've used Stoke VW rental quite a few…

I've used Stoke VW rental quite a few times and they've always been professional, courteous and very competitive. Would thoroughly recommend.

10 de marzo de 2025
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Had two super slick rentals in quick…

Had two super slick rentals in quick succession with Annie at Stoke. Highly recommended, especially for van / multivan / buzz rentals…

10 de febrero de 2025
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Josh was professional and polite from…

Josh was professional and polite from start to finish.
Car was clean ,fuelled and ready on time. Hard to think he has been doing this job for such a short time.

29 de enero de 2025
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valorada con 5 estrellas sobre 5

Highly recommended.

If I had a choice, I'd take back my previous feedback after this experience. The team completely took my feedback on board constructively, ensured a smooth pre-boarding process and car was in excellent condition throughout. I'd highly recommend this service, not just for their excellent service, but also for their responsive customer service.

23 de enero de 2025
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valorada con 5 estrellas sobre 5

Great experience with Josh

I recently hired a car from Volkswagen Stoke, and Josh, the Rental Team Leader, provided absolutely fantastic service. He was professional, attentive, and went above and beyond to ensure the process was smooth and stress-free. Josh’s friendly demeanour and willingness to help truly stood out, making the whole experience enjoyable. I would highly recommend his service to anyone considering a car hire. Thank you, Josh, for your outstanding support!

9 de enero de 2025
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, great value for money and will come back for sure!

23 de diciembre de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Easy booking and helpful staff who are…

Easy booking and helpful staff who are always looking to support your needs. Will definitely use again and would recommend to anyone.

10 de diciembre de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service, excellent fleet of cars, good value for money. Hassle free booking and no hidden costs.

22 de noviembre de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Valorada con 5 estrellas sobre 5

Excellent service from Emma

Excellent service from Emma and the team at VW. Car was clean and fully charged on collection.

27 de septiembre de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Valorada con 5 estrellas sobre 5

We have rented with VWFS Rent-scar…

We have rented with VWFS Rent-a-Car Stoke a number of times over the past few years and it has been by far the best car rental experience I’ve ever had! Emma and other staff members make the rental effortless. Great job guys !

20 de septiembre de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Valorada con 5 estrellas sobre 5

Hi thanks to Emma Wilson she sorted it…

Hi thanks to Emma Wilson she sorted it out for me and everything went great no problems sorry there was problem I me self got the times mixed and I left it for longer but they never charged me so that was a relief many thanks to them . Karl

30 de agosto de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Valorada con 5 estrellas sobre 5

Great Company and Amazing Branch

Great Company and Amazing Branch. Very flexible, easy and professional. Specially Emma at rental Department and a lady at the reception as can’t remember the name. Will always go there for rent their decent cars and fair prices.

16 de agosto de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Valorada con 5 estrellas sobre 5

Amazing experience!!!!!!!…

Amazing experience and the hire car was unreal I was really surprised with the VW Polo, my normal drive is an X3 3.0d but this polo really impressed me. Spotlessly clean and very well kept vehicles. The front desk girl was brilliant got us on the way in a timely manor. We were early for our appt so had to wait a little but that was not her fault. Highly recommend and I will be using again.

22 de julio de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Valorada con 5 estrellas sobre 5

The best out there

VWFS car rental is by far the best out there, the prices are very reasonable and the service is outstanding. Emma at the Stoke branch is nothing short of fantastic, so.easy to deal with, great customer service skills and she has been extremely flexible with my rentals. She is an asset to Johnsons and the VW group.
Highly recommend.

20 de julio de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thanks for taking the time to share your feedback, and we're glad to hear that you enjoyed your experience.

Valorada con 5 estrellas sobre 5

Brilliant service lovely car

Brilliant service lovely car. Had to extend the rental period a couple of times. There were no issues. I would highly recommend this company to hire a car from.

3 de julio de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

We’re glad to hear that you enjoyed your VWFS Rent a Car.

Valorada con 5 estrellas sobre 5

Friendly service throughout

Friendly service throughout and always at hand for any queries or queries questions

24 de abril de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thanks for taking the time to share your feedback.

Valorada con 5 estrellas sobre 5

Fantastic Service

Emma made the whole experience easy and effortless. I had to keep extending my hire period and a quick phone call to Emma and everything was sorted, no fuss or bother. I cannot recommend Emma and VWFS Rent a car Stoke enough, if I ever need to hire a car again I will definitely be coming back and recommending to everyone I know.

17 de mayo de 2024
Opinión espontánea
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Respuesta de VWFS Rent-a-Car - Stoke

Thanks for taking the time to share your feedback.

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