VWFS Rent-a-Car - Watford Opiniones 

265
TrustScore: 5 sobre 5

4,9

Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL Watford, Hertfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hands down the best experience I have had renting a car. Very straightforward process, collection and drop off. Richard who looked after us truly an asset for the VW group. We will be back for sure.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

staff were very helpful and car good- had to extend the lease and this was also dealt with efficiently.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly lef... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de alquiler de automóviles
  2. Servicio de arrendamiento de automóviles
  3. Agencia de alquiler de camionetas

Escrito por la empresa

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Información de contacto

  • Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL, Watford, Hertfordshire, Reino Unido

  • 01923 556196

4,9

Excelente

TrustScore: 5 sobre 5

265 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(265)

871 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hassle free and easy process

Hassle free and easy process. I needed a hire car for 5 days and the price was right and it was a smooth process to arrange.

24 de junio de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thank you for the feedback!

Valorada con 5 estrellas sobre 5

5 star service

Making the booking was very easy. The price was brilliant. Collecting the car was easy. Knowledgeable member of staff showed me the basics of the car. Returning the car was even quicker and easier.

Will be using again.
Fautless

20 de junio de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks Russell!

Valorada con 5 estrellas sobre 5

Good service

Good service, new and clean car, quick process. Thank you very much

31 de mayo de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks!

Valorada con 5 estrellas sobre 5

Highly recommended

Very good car and very clean, reasonable price. Everything you need to get going is included in price. It would be good if they can include note at time of booking that they will require £250 Deposite. But very good experience.
They should open some more places where people can collect cars as currently its available at very few places.

3 de mayo de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks!

Valorada con 5 estrellas sobre 5

The gentelmen who helped me to make the…

The gentelmen who helped me to make the car rental journey so smooth and flawless was Mr Richard, really great service and answering all my queries politely. This was my best ever experience to rent a car.

21 de abril de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks Dinesh! :)

Valorada con 5 estrellas sobre 5

Best car rental I have ever experienced

This is the second time I rented a car from VW Watford and again the experience was 100% positive. I had booked a geared golf in error and despite there being no automatics readily available Richard Scheininger was able to find me one for my 9 day rental. The service from VW and especially Richard is second to none and I will always get my rental cars from them whenever I am in the U.K. Realistic pricing, great service and attention to detail,what more could one ask.
Marshall Doctors

12 de marzo de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thank you Marshall, great to hear! :)

Valorada con 5 estrellas sobre 5

Just like new Volkswagen, no surprises

We were greeted by Richard at arrival. He was really helpful explaining us all the relevant stuff regarding the rental. The process was really smooth and convenient. We hired a Tiguan auto and it was almost brand new had all the features that we needed to make our journey pleasurable. This rental service from Volkswagen is what I intend to use in the future for all my trips. You get the car that you choose which is really a big draw.

8 de marzo de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks Raghav!

Valorada con 5 estrellas sobre 5

Stress free experience

Very helpful staff. Willing to take back car early and refund for unused time. Fuel not replaced is charged at the going rate, not some punitive rate that other places charge.

23 de febrero de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thank you for your great review!

Valorada con 5 estrellas sobre 5

I think it was Richard who was helping…

I think it was Richard who was helping me out renting out a Golf. He was very knowledgeable about the golf. he was very patient and showed me all the functions of that car. I had a very good experience driving it too. definitely will be renting out again from VWFS.

4 de febrero de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks Henri, that's great to hear!

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. Total painless experience. Extended hire from 3 day to two weeks with one simple 5 minute phone call.

21 de enero de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Hi Neil, that's great to hear. Thanks for the review!

Valorada con 4 estrellas sobre 5

Great service, would definitely use again!

Very professional service and very competitively priced. Hired a VW Polo and was pleased to get a '21 plate vehicle with the latest tech. The vehicle was clean and in good condition. A small amount of pre-existing damage was present (barely noticeable) and highlighted by staff before leaving the rental site. Agree with earlier comments that providing an ice-scraper would be a nice touch for winter rentals!

19 de enero de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Hi there, thanks very much for leaving this review. We appreciate your feedback. Many thanks!

Valorada con 4 estrellas sobre 5

Have used before and great as usual.

Have used before and great as usual.
Excellent price & service level and almost 5 stars overall. Being a new car I would have expected the voice call bluetooth system to be 100% operational but it didn't allow voice activated calls. Button was there, possibly disabled?
Probably being picky but supplying a window ice scraper would have been handy as I didn't have one and that's not ideal on a frosty morning..

11 de enero de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Hi Jayantilal thanks very much for leaving us this feedback. We're always looking for ways we can improve our customer service so this is helpful for our teams to know.

Valorada con 5 estrellas sobre 5

Great service .

Great service .
Richard explained everything and put me at ease with my first hire car.

7 de enero de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

That's great, thanks Ginette! We're glad you had a great experience.

Valorada con 5 estrellas sobre 5

Rental Vehicle

I rented from Citygate Watford, it was a very quick and easy booking process at very good prices. Comfortable car and cleaned to a good standard upon collection. Richard was very welcoming and answered any questions I had. Will definitely use again.

4 de enero de 2022
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks Sam! :)

Valorada con 5 estrellas sobre 5

First time renting a car

First time renting a car. I was a bit nervous after hearing about some of the more unscrupulous companies. Richard at VW Watford was very professional and helpful. I rented a VW polo for a week at a very completive price compared to some others The whole process of booking, pickup and dropping off was very quick and easy. I would highly recommend this company and will certainly be using it again.

26 de noviembre de 2021
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks James, we hope to see you again soon!

Valorada con 5 estrellas sobre 5

VW Watford Car Hire

First time at VW Watford, hired a ID3 for a long weekend. From the minute we arrived Richard, was welcoming, professional and extremely knowledgable. He effortlessly guided us through the complete hire process. Returning the car this morning was again a seamless process. Well done to VW and special thanks to Richard!!

23 de noviembre de 2021
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Thanks Andy for the review!

Valorada con 5 estrellas sobre 5

Brilliant Service

Brilliant. Had a 28 day rental. So much cheaper than other car rental companies. And got a great service too.

10 de noviembre de 2021
Opinión espontánea
Logotipo de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford

Hi Danny, thanks very much for your feedback. We're glad you enjoyed your experience with us.

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