It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver más
La empresa ha respondido
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL Watford, Hertfordshire, GB
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It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver más
La empresa ha respondido
Hands down the best experience I have had renting a car. Very straightforward process, collection and drop off. Richard who looked after us truly an asset for the VW group. We will be back for sure.
La empresa ha respondido
staff were very helpful and car good- had to extend the lease and this was also dealt with efficiently.
La empresa ha respondido
Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly lef... Ver más
La empresa ha respondido
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL, Watford, Hertfordshire, Reino Unido
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Friendly and flexible staff. Rates sometimes higher than other VWFS branches but overall good value. Booked cars few times now and will certainly return.

Respuesta de VWFS Rent-a-Car - Watford
Fab cars at very good prices and Customer Service is amazing. Richard is always happy and friendly and goes out of his way to provide an excellent service. All staff at City Gate are always very friendly and helpful.

Respuesta de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford
Great service at Watford branch . Richard was very helpful and made the process of renting a vehicle simple and quick. A very no nonsense experience unlike other rental firms I've used . Would highly recommend.

Respuesta de VWFS Rent-a-Car - Watford
I generally skip reviews but in this case it is worth the time to thank Richard, he seems to operate the system with a smart and subtle approach. He highlights how awful the other companies can be. Good Man.

Respuesta de VWFS Rent-a-Car - Watford
We were extremely happy with every aspect of the car hire. Richard was wonderful, really helpful and professional. The car was new , clean and perfect for our needs. It was very economical, which was a real bonus considering the price of petrol. We would definitely use them again. VWSF Rent-a-car are highly recommended.

Respuesta de VWFS Rent-a-Car - Watford
My second visit in as many weeks and Richard was again superb. Excellent and very efficient service.

Respuesta de VWFS Rent-a-Car - Watford
Excellent service from VWFS in Watford. The team are polite, professional and knowledgeable. I was very happy with the vehicle provided, the service received, and the price.
Particular mention for Richard who was always available and couldn't have been more helpful. Highly recommend their services.

Respuesta de VWFS Rent-a-Car - Watford
Great service, well explained, very personable and a great price. I'll be using them again, shame the service is only available through a limited number of locations.

Respuesta de VWFS Rent-a-Car - Watford
Everything from booking the car online, getting competitive quotes, pick and drop was very smooth. The car condition was excellent and offered a good mileage with AC turned on during heatwave. I would definitely recommend vwfs rent a car not just for service but for their quality products. Keep it up guys.

Respuesta de VWFS Rent-a-Car - Watford
Rented a 7 seater and loved driving the vehicle. The service and value for money was also spot on. Well done guys. Didn't get name of person at Watford branch. He was really so helpful.

Respuesta de VWFS Rent-a-Car - Watford
These guys are a hidden gem in the car hire industry, only concern is if too many people get to know about them, either prices will go up or they simply will not have cars available! They were so friendly, fully considerate and quite laid back, which puts you at ease without worrying so much and you even end up treating the car well like it's your own.

Respuesta de VWFS Rent-a-Car - Watford
Really great experience hiring a car through the Watford branch. Customer service was excellent, car was tidy, competitive pricing and no issues!

Respuesta de VWFS Rent-a-Car - Watford
I’m so happy with the car I hired. Richard was a super star. I’m never going anywhere else when I need to hire. In fact I have already booked my next car hire with Richard in September when I come back to England. I’m definitely going to recommend your company to all my friends in Kenya.

Respuesta de VWFS Rent-a-Car - Watford
I recently needed a rental car on 2 occasions. First I had an automatic Touran for a few weeks, which was very good to drive. Then later I needed another, but only a manual Tiguan was available. Didn't like that gearbox at all!
Helpful & efficient staff at Watford office.

Respuesta de VWFS Rent-a-Car - Watford
Have used this several times now, great service and friendly gentleman on the desk. He was very accommodating with me moving the pick up and arrival times.
My only comment is that the car was not completely clean when I collected it i.e. there were crumbs on the floor and back seats.

Respuesta de VWFS Rent-a-Car - Watford
Great service and offer support when I need to extend the rental with almost last minute request.

Respuesta de VWFS Rent-a-Car - Watford
5 star customer service from Richard. The car was pristine. Would be happy to recommend.

Respuesta de VWFS Rent-a-Car - Watford
Very smooth and efficient process to rent a car. Very knowledgeable staff too

Respuesta de VWFS Rent-a-Car - Watford
Price was high, but the service and car were perfect

Respuesta de VWFS Rent-a-Car - Watford
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