It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver más
La empresa ha respondido
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL Watford, Hertfordshire, GB
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It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver más
La empresa ha respondido
Hands down the best experience I have had renting a car. Very straightforward process, collection and drop off. Richard who looked after us truly an asset for the VW group. We will be back for sure.
La empresa ha respondido
staff were very helpful and car good- had to extend the lease and this was also dealt with efficiently.
La empresa ha respondido
Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly lef... Ver más
La empresa ha respondido
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL, Watford, Hertfordshire, Reino Unido
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Very easy transaction.
There was an issue with their system at collection but quickly dealt with. Drop-off was a breeze.
Looked around at other firms and this was the cheapest for the size of car.
Don't let the location but you off, 3 stops to Euston and a 5-minute walk from the station.

Respuesta de VWFS Rent-a-Car - Watford
It was great experience dealing with this company. The rental price was so reasonable. It was really smooth. Looking forward to rent in future as well. Hope will get the same service.

Respuesta de VWFS Rent-a-Car - Watford
Great team out there at City Gate Bushey with Gary and Richard…always super helpful.

Respuesta de VWFS Rent-a-Car - Watford
My 4th rental from VW and all excellent .. great car well maintained

Respuesta de VWFS Rent-a-Car - Watford
Only 2 cars came up online when I wanted to rent a car, a Taigo and an electric car. Luckily the Taigo had enough space for us. The price was reasonable and everything went ok so I would use again.

Respuesta de VWFS Rent-a-Car - Watford
I have rented a car from here, Watford branch, many times over the past 3 years and I always had the smoothest of experience with the staff and car. I would like to mention Richard who manages all VW car rentals at Watford branch. He is brilliant, polite and pleasant. Cars are in wonderful top conditions. Never had any issues with the car.

Respuesta de VWFS Rent-a-Car - Watford
Very easy to book, and friendly staff, the car hired was clean, new and great value. Would definitely hire a car from VWFS Rent-a-Car again

Respuesta de VWFS Rent-a-Car - Watford
Excellent service from the start to finish.
The rates are very reasonable and booking process is thorough.
Keep up the good work!

Respuesta de VWFS Rent-a-Car - Watford
Once again another fantastic rental from VWFS. Richard as always was brilliant and the pick up and drop off took next to no time. Hired a 2024 Skoda Kodiaq this time and it was a lovely car. Looking forward to my next rental already.

Respuesta de VWFS Rent-a-Car - Watford
Great customer care support from start to finish. Richard was very clear and very helpful throughout the process. Definitely recommend and will definitely use them again. Thank you

Respuesta de VWFS Rent-a-Car - Watford
I recently rented a brand-new 2024 model car from VWFS Rent-a-Car - Watford, and it was an outstanding experience from start to finish. The entire process was smooth and efficient, making it one of the best car rental experiences I've had.
Booking and Pickup:
The booking process was incredibly easy and straightforward. I reserved the car online, and upon arriving at the rental location, it took me just about 10 minutes to complete the paperwork and get the keys. The staff were friendly and professional, taking the time to explain all the features of the car, including the built-in navigation system and reverse camera—both of which were incredibly useful during my trip. They also did a thorough walk-around to show that the car had no scratches or damages, which I appreciated.
Vehicle Condition:
The car itself was immaculate, being a brand-new 2024 model. It was spotless, both inside and out, and had that new car smell that made the experience even better. The navigation system was user-friendly and helped me navigate unfamiliar areas with ease, while the reverse camera made parking a breeze.
Return Process:
Returning the car was just as easy. It took only about 5 minutes to complete the return process. The staff quickly checked the vehicle for any damages and confirmed everything was in order. I handed over the keys and was on my way.
Overall, I was extremely pleased with the entire experience. The car was in perfect condition, the features were top-notch, and the service was quick and efficient. I would definitely recommend VWFS Rent-a-Car - Watford to anyone looking for a hassle-free car rental experience.

Respuesta de VWFS Rent-a-Car - Watford
Great car and great service.
Much better price for a 3 week hire than any of the normal car hire companies.
Highly recommend

Respuesta de VWFS Rent-a-Car - Watford
Excellent service at the best price. I was really impressed by VW car rentals and I'll use them again. Thank you Richard at VW Watford!

Respuesta de VWFS Rent-a-Car - Watford
Excellent deals @ VWFS Watford - they need to get the word out wider!

Respuesta de VWFS Rent-a-Car - Watford
We rented a VW Golf and drove 1500 miles around England, Wales and Scotland. The car was great and the service was also great.

Respuesta de VWFS Rent-a-Car - Watford

Respuesta de VWFS Rent-a-Car - Watford
Great service from Richard and Chrissie... hassle free, competitive price for our automatic VW polo. Impeccable service!

Respuesta de VWFS Rent-a-Car - Watford
Easy to book and collect the car.Friendly and helpful staff!

Respuesta de VWFS Rent-a-Car - Watford
Easy to book and collect car, friendly customer service.

Respuesta de VWFS Rent-a-Car - Watford
Hassle free collection and drop-off. Very courteous and friendly staff. The car was immaculate and enjoyed driving it. What more can I say? Will definitely use them again should I need to hire.

Respuesta de VWFS Rent-a-Car - Watford
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