It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver más
La empresa ha respondido
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL Watford, Hertfordshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
It was not a rigorous process, simple meaningful steps to get the documents signed and every step was explicitly explained to the rentee. The contact person in the name of Richard was absolutely profe... Ver más
La empresa ha respondido
Hands down the best experience I have had renting a car. Very straightforward process, collection and drop off. Richard who looked after us truly an asset for the VW group. We will be back for sure.
La empresa ha respondido
staff were very helpful and car good- had to extend the lease and this was also dealt with efficiently.
La empresa ha respondido
Besides everything running smooth and efficient. The top man and absolute legend dealing with customers for rent-car-service, took time out his day to help me get my phone back which I unknowingly lef... Ver más
La empresa ha respondido
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Citygate Volkswagen Watford, 3 Otterspool Way, Bushey, WD25 8HL, Watford, Hertfordshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great place to rent a car. Richard is always helpful.

Respuesta de VWFS Rent-a-Car - Watford
Yes it was a very smooth booking and pick up the guy at the desk was very helpful and polite. I will definitely be coming back in the future best go to rent a car company!

Respuesta de VWFS Rent-a-Car - Watford
Collection & return of the vehicle were painless.
We drove to & from Cornwall & the car performed faultlessly.
Would definitely rent a car from this company again.

Respuesta de VWFS Rent-a-Car - Watford
I rented a car today from them, the guy from the desk, I think his name was Richard, asked for my card to pay the £500 deposit. I gave him the card, and I saw him put in the computer all the details from the front of the card and then flip the card. He quickly looked at the back of the card and wrote the three digits from the back on a piece of paper; he held his hand so I couldn’t see it. I saw everything, so I asked him why he would do that, why he would write the three digits from the back of the card and hide. All he said was, “Do you want me to scribble them?” I found this very dodgy and unsafe, so be very careful and cautious when using them.

Respuesta de VWFS Rent-a-Car - Watford
Had an issue with the car and was dealt with in a very professional manner and the sales representative was very friendly. Nice and easy transaction would recommend.

Respuesta de VWFS Rent-a-Car - Watford
The car was great comfortable drive and the whole process was easy and straightforward

Respuesta de VWFS Rent-a-Car - Watford
Another great transaction with Richard at the Watford branch
Many thanks

Respuesta de VWFS Rent-a-Car - Watford
Excellent for me. I’ve always been served by one individual and he knows exactly what I like. The process is very simple and the rates are very affordable.

Respuesta de VWFS Rent-a-Car - Watford
Perfection as we’ve become to expect which is why we are return customers.
What would you do without the brilliant Richard!

Respuesta de VWFS Rent-a-Car - Watford
Awesome rental car company. Everything about the experience. From pick up to drop off is first class. Rental rates also very competitive. Will definitely use again

Respuesta de VWFS Rent-a-Car - Watford
I have hired many cars from here, and always received superb service. Richard is great and makes sure everything is good with the car.

Respuesta de VWFS Rent-a-Car - Watford
10/10 experience, very smooth transaction.
Special Shoutout to Richard!

Respuesta de VWFS Rent-a-Car - Watford
Great price, lovely economical car, excellent customer service, we will be back next year

Respuesta de VWFS Rent-a-Car - Watford
Richard went above and beyond to help me, I needed the car longer than i initially intended and had rented for, he made it so easy for me to extend on a weekly basis. Great communication and very professional.
Thank you Richard

Respuesta de VWFS Rent-a-Car - Watford
The staff make all the difference!
Patient, professional and quick.
Car run great, nice and clean.
Richard is a top man :)

Respuesta de VWFS Rent-a-Car - Watford
Great Service.Richard is a top man..Always service with a smile. Great knowledge on cars. The car i hired was perfect no issues at all.Superb drive.

Respuesta de VWFS Rent-a-Car - Watford
Excellent service and lovely range of vehicles. I was stuck in traffic and arrived 10mins after the last pick up time, and they were really helpful and still attended to me.

Respuesta de VWFS Rent-a-Car - Watford
The process is seamless and does not have all the faff that usually comes with hiring cars. On this occasion though some standard features i have come to expect in your cars were missing - hence the missing star.

Respuesta de VWFS Rent-a-Car - Watford
Such an easy process from booking to collection
The car was pretty much brand new

Respuesta de VWFS Rent-a-Car - Watford
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.